1. Affordable Foundation & Home Repairs, Inc. - The Crack Guys

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    Tuscaloosa, AL

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    Affordable Foundation & Home Repairs, Inc. - The Crack Guys

    5.0 (1 review)
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    Services - Affordable Foundation & Home Repairs, Inc. - The Crack Guys

    Moisture control installation

    Moisture control repair

    Foundation repair

    Affordable Foundation & Home Repairs, Inc. - The Crack Guys Photos

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    2 years ago

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    AFS Foundation & Waterproofing Specialists

    AFS Foundation & Waterproofing Specialists

    (20 reviews)

    My parents had a representative come out and give them a quote to have their crawl space…read moreencapsulated. Unfortunately, the work was done so poorly that my dad has had to get back under the house himself to retape the seams since they left. They also installed a crawl-space door that was so tight that my parents are having a difficult time getting in and out of it--and they are not large people. The dehumidifier was another issue. It wasn't level, and the pipe was attached incorrectly, causing water to pour out into the crawl space. My dad called the company, but they couldn't come out for several days. In the meantime, his crawl space would have had standing water if he hadn't gotten under there himself, corrected the issues with the dehumidifier, and cleaned up the water. Later on, an inspector came out and realized they hadn't installed the correct vent on the dehumidifier and that it hadn't been wrapped properly. He said he would bring back what was needed to fix it, but he has never returned. And that's not even the end of it. There have been numerous other issues, including them taping over dirty seams, which caused the tape to not adhere properly, along with a whole host of other problems. My dad contracted this company because he genuinely believed he was getting the best of the best. Instead, he feels like he was misled over and over again about the materials that would be used and the process that would be followed. He has been incredibly disappointed. At this point, it feels like they took his money and left him with a crawl-space encapsulation that is far from the professional job he was promised. When you're spending that kind of money on your home, you shouldn't have to crawl underneath it yourself to fix the work you're paying a professional company to do.

    UNSUBSTANTIATED In…read moremy experience, AFS sells fear, not reliable foundation solutions. They sent adcommissioned salespeople--not independent structural engineers--who pushed $5,000 in piers for a crack that had appeared stable for roughly 20 years. About 18 months after installation, a major new crack and additional damage appeared near the work. When I contacted AFS about its "transferable lifetime warranty," they would not process my claim or meaningfully investigate. Instead, they said the warranty protected only the pier itself--not whether the work actually stabilized the foundation--and sent another salesperson to recommend nearly $20,000 more work and another worthless warranty. I believe the original work was unnecessary and may have contributed to serious new problems. Do not rely on their verbal warranty promises. Hire an independent structural engineer first, record every conversation, take pictures of your own and get multiple competing estimates before letting AFS touch your home. This is my opinion and it is my full intention to hire an honest official independent structural engineer.

    Ox Foundation Solutions

    Ox Foundation Solutions

    (8 reviews)

    They were late starting the project by several days. They didn't finish on time with no reason…read moregiven. They didn't clean out debris in crawl space as promised. Poor communication. They promised A door to the crawl pace but placed a small square hole with wood over it. Damaged shrubs. Never heard from " Winn" after he asked what happened. The walled off part built to separate the crawl space from house was thin foam. Poor job for 8k

    An employee from this company arrived to my place of business in a company-branded vehicle wearing…read morea uniform clearly identifying this organization. He specifically asked for one of my employees by name and proceeded to behave in an extremely aggressive and threatening manner. His language was vulgar, unprofessional and completely unacceptable in any context-let alone in a professional setting. My employee felt harassed, intimidated, and genuinely afraid for his safety. Despite being asked to leave mutliple times, your employee failed to do so. Our owner had to personally intervene to defuse the situation. The police (Pelham Police Department) were called and responded quickly, but your employee had already left the premises by the time they arrived. My employee is left feeling unsafe and on edge, with real concern that this individual may return and attempt to retaliate. This is not just a matter of inappropriate conduct-- this was an act of workplace intimidation and harassment, possibly bordering on criminal behavior. We are prepared to share further details and cooperate with law enforcement as needed. Please take this matter with the seriousness it deserves and respond promptly.

    Affordable Foundation & Home Repairs, Inc. - The Crack Guys - waterproofing - Updated September 2026

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