Daniel Brown is an amazing partner in the home buying process! He served other clients, but made…read moreus feel like we were his only concern. He arranged for us to promptly visit dozens of homes that met our customized characteristics. Daniel was very patient, always flexible with his time, and possessed tremendous insight of the current housing market that proved to be significantly financially beneficial for us! We closed in about a month from our start date in a wonderful home that far exceeded our expectations. Daniel Brown should be your first contact when seeking a realtor to be in your corner! You need to associate with the best when making the largest purchase in your life! Daniel Brown strongly earned our highest recommendations!

I am so thankful for Monica's help in marketing and securing a quick sale on our home! I was very…read moreselective in who I wanted to have help me with the sale of our home since I have experience as a real estate agent. Monica is an excellent communicator. She was responsive and has stepped right in to help make the whole move much easier for us! I highly recommend Monica, she will handle your transaction professionally.

My husband and I were in the process of looking for a home in a brand new area. It didn't pan…read morethrough but Rene was so informative about every detail that I knew when we were ready we would call him. Turned out our landlord said she wanted to sell the home we were currently living and she was going to sell it herself, we love the house and immediately called Rene. Even though she didn't list it he worked very hard with her and helped us get everything that was required to get completed. We closed in 30 days and I've never been through a smoother process. I am so grateful for Rene & Kerri I would never again do this without Rene.

I've spent my energy, money, and time meeting with Karen and exchanging documents for her to help…read morewith the sale of my property. Karen Kryzanowsky whom was supposed to be marketing and selling my property for the past 18+ months couldn't even send me the correct address and listing for my property when I questioned her about it last week. When I asked as to why I have NOT received a single offer over 18+ months of being in business with Karen, Karen gave excuses to why my property wasn't receiving interest. I simply asked to see the listing which I could NOT find on any search I made. Karen insisted she could see it. However, when I used common search engines to see my property listing, the listing was nowhere to be found. I made recommendations to help market the property on multiple commonly known real estate websites. Karen insisted it already was being automatically marketed on those same websites I recommended from the time she listed it on the MLS. It was NOT. When Karen finally showed me the property she could see but I could NOT, it was the wrong address being marketed by a completely different agent. Since this incident, I have neglected to work with Karen and plain and simple, if you would like for your property to actually be listed and marketed, I would NOT recommend Karen to anyone in search for Real Estate guidance or services.

Karen was a very pleasant person on the phone, I had found a property I was interested in and Karen…read morewas nice enough to meet our daughter at the property and show her around, I'm an out of state buyer but our daughter lives in Virginia. I also loved that this was a woman's owned business and that it's a veteran owned business, highly recommend

If you are looking for someone with unmatched knowledge of Smith Mountain Lake, look no further…read more Glenda truly lives up to the reputation of being the area's premier lake specialist.From understanding the intricacies of shoreline buffers and dock permits to knowing exactly which coves offer the best views and water depth, their advice was invaluable. They don't just show you houses; they provide a masterclass on the SML lifestyle. Professional, patient, and incredibly insightful--we couldn't have navigated this market without their expertise!

Best place to get an office space ever the people are great the offices are always clean…read more differently recommend it 10/10

I have lived here in a townhouse for 9 years, (my own fault). I was in one of the apartments for 2…read moreyears before this which was in my son's name. I was there between flights while working. This is honestly THE WORST place I have ever lived in my life. The only reason I came here in the beginning is because Pebble Creek was full at the time. Little did I know what I would encounter and now I simply cannot deal with anymore. It's all I can take. There has been NO upkeep to this place in 9 years. I have a sliding door that doesn't lock and been this way 4 or 5 years. Maintenance comes and tweeks it with a screw driver and done this 3 or 4 different times, however never stays. Sliding door in the winter feels like you're pulling over 50 lbs because it's from the 1970s. Paint peeling off the walls, carpet coming up at the doorways, front door will not stay shut if it isn't locked because it won't latch, front door looks worse than the Projects but at least the government keeps them up. The rotten wood facing was painted, not sure why and it's now chipping away. This is all so sad and Bent Tree boasts with a sign about award winning property??? Shrubs are not trimmed in a timely manner and looks terrible not to mention the fact that they hurt your body when touched and letting them get too close to door causes pain when you have to get past them. Water heater blew up last week and it had to be replaced, (that couldn't be left with water running out so I caught it before it flooded the carpet. This kind of thing happens in all places. Glad I was here or it would have been really bad. They used a shop vac to get the water up at the area wet and gave me a fan to use to dry which it did. Left a small grease spot on the carpet but this is trivial by comparison. It is outrageous the incompetence of this company. You have been through 3 or 4 managers since I've been here. You just keep hiring losers. As far as maintenance goes, there is the only one here who really knows what he's doing. Everything gets a band-aid here and this is unacceptable. The manager here had scheduled someone to clean the spot in front of the heater mishap and the timing wasn't acceptable due to a doctor's appointment. We discussed it and decided the next Thursday would be good between 10-12 PM. Now here it is Thursday, 9/21/2017 and I've moved everything so carpet cleaner can do his job quickly and then they tell me it's the 28th, however I wasn't called back to tell me this even though the manager would argue that she did. Never happened. I cannot change appointments again and I will not have someone I do not know in here around my personal belongings. I have tried to take care of everything the best I can with no upgrades at all. It's very depressing to say the least. The new manager hired is still learning I suppose what a mess this place is and I suspect the owner has a lot to do with it. Frugal is one thing but cheap and greedy is another. They come here and put a piece on the faucets that sprays and doesn't run so therefore it uses less water which I'm sure was what the owner wanted but it splatters all the way to the floor and makes a terrible mess, constantly wiping down everything (unless you turn it down like an airplane lavatory). There is so much more but I doubt if this will matter anyway. Just keep renting to the unsavory people you have been and the good ones will leave. Police are here at least once a week. I just don't feel safe anymore here or comfortable in anyway. Management is unacceptable. It isn't just me. I won't call maintenance on weekends unless a dire emergency. I try to be considerate to their life as well. I've tried to put up with it and lasted longer than most smart people. It's difficult to have to move, all the packing and expense . I had a melt down today with the manager. I yelled at her because she tried to defend her mistake. She did not tell me the correct carpet cleaning date and I know this for a fact, no email regarding it or any communication as a business should do.. I cancelled appointment and moved things. Not thinking much of F&W right now and for a long time. Just kept hoping it would get better. Doesn't look like this will happen so I will be leaving in the not too distant future. Good luck trying to rent units because my google review will make them run. Sorry it has to be this way but I have never had to encounter such things as I have here. Yes, I will wrap up this masterpiece for now.

From our first meeting all the way through closing, and even after, the process could not have gone…read moreany smoother. We moved across the country and as such we had a much more complicated home buying process than most. Margaret was beyond helpful in finding us what we were looking for. She worked with us when we were available which was way outside of normal working hours which made our shopping experience a dream. Margaret brought tons of knowledge to the process and helped us to narrow down the field to the stuff that really mattered to us. Walked us through every aspect of the offer process and then again with the closing process never assuming we knew anything. Answered so many stupid questions she deserves a medal. Also saved us quite a bit of money by catching things we missed. Went to bat for us for any issues we found and worked diligently to get them corrected. Her assistant Kees was also a pleasure to work with. Cannot recommend any higher A++ would absolutely work with again.

If you want to work with a consummate professional who will do whatever it takes to get your house…read moresold, I highly recommend Margaret Craye. We hired Margaret because of her success in selling other homes in our neighborhood. Our house had been on the market for many months when we hired Margaret. She told us exactly what we would need to do to sell the house (which did not include lowering the price!) With our blessing, she took over the process to manage everything that needed to get done to get our house ready for showing in a very short time. She did anything and everything to stay true to our agreed upon timeline! Margaret is also very creative and came up with a clever twist for our video home tour that literally resulted in thousands of views. The most important result: Our home sold three weeks after listing! We were blown away by Margaret's ability to get the job done. Margaret instilled a great deal of trust in us from the beginning. We did not question her suggestions and I believe our sale in such a short period of time was due to letting Margaret help us with decisions and then do what she does best - marketing our home and closing a deal. We are grateful for her help and refer her at every chance we get. You won't be disappointed!