I had high hopes for The Daisy Chain in Omagh as I walked into the shop as the layout of the shop is welcoming and artistic.
However I found there was a problem with the some of the members of staff who worked there. I found that one of the older members of staff was incredibly rude, unprofessional and bad mannered. As on that day I was in a rush, I needed flowers quickly, and the level of service that was provided by that particular older woman was dismal. If this woman shows this much lack of respect to her customers, I can only dread to think what she treats her fellow employees like. It was a great shame, as the shop could have had so much potential, and its only redeeming quality was the friendly younger members of staff who worked there.
I hope that this woman changes her attitude to customers, as I cannot see this shop surviving for that much longer in this current economic climate. In fact the only reason I see it surviving at the moment is due to the younger members of staff propping up the good service that this shop needs. read more