I've debated writing this review all night but as to no surprise, the amount of pain I feel the next day is unmatched so here I am typing away a thoughtful review. The signs were all there to walk away, I chose to ignore them. There were multiple times in the appointment I should have left. I regretfully stayed and am now facing the consequences the next day and weeks to come.
I had a recommendation from a friend to see Yulia at Dalton Street Salon. I book the appointment for 4pm, Saturday March 9th (remember the time this is very important). I receive a phone call that Yulia is no longer there. Alright, I should have canceled then. I decided to keep my appointment figuring it wouldn't be that bad and I shouldn't worry. Boy was I wrong.
I arrived for 4pm. The nail girl was a few minutes late, no big deal, we all have our days. I show her my nails and explained that I was unhappy with my previous salon due to the nails being uneven and breaking constantly. I've been getting my nails done for about 2 years now, I think I would know how I like them done. She then began to explain to me they are suppose to be all different shapes and styles due to the size of my fingers. OK- that's when I should have walked away again and didn't. I have never had a nail tech tell me all of my nails are okay being different shapes, but to each their own.
I tell her I want a new set so she begins to file away the previous nail polish as quickly as she can. She keeps hitting the skin of my fingers, doesn't apologize, and continues. It seemed as if she was irritated I didn't want her to work over SOMEONE ELSES work?? She then begins soaking my hands in acetone. She walks away from the table and I notice she has her jacket on. SHE LEAVES THE SALON. Third opportunity I should have left and didn't - a big mistake on my part. So here I am 30+ minutes later soaking my hands in acetone - OUCH- and she comes back to begin my set.
As soon and she pulled out the box of glue on tips I knew I was in trouble. Not only did I pay a SCULPTED NAIL price, I got terrible GLUE ON tips. I haven't had glue on tips in YEARS. This is where I seriously wish I would have left. Here she goes, gluing on plastic nails.
I'll take responsibility for the next part as I should have spoken up about how unhappy I was but we are already over an hour at this point so I just wanted to get the nails over with.
After gluing on the terrible tips she then says she will need to charge me extra for the length. Alright, my nails are usually super long so it's understandable. What's not understandable is why I was still charged that price when it's not what I received.
She cut me multiple times during the appointment while at one point I had to stop her and put pressure on the major cut she opened up AGAIN. I will never understand why you need to rush to the point of hurting a client!
This is where the worst of it happened. We go to the till, it is 6:45PM at this point. Almost THREE HOURS, are you kidding me? She then tells me my total is £53. FIFTY THREE POUNDS. Not only was I charged for SCULPTED nails, I was also charged a length fee. These are the shortest nails I have ever had and your length fee is bullshit.
I will 100% not be returning as £53 is quite honestly a rip off and a joke. My hands are so sore the next day and I cannot wait to take these nails off. Just another lesson to not ever come here for nails again. 53 POUNDS people, 53 POUNDS. read more