Extremely satisfied with a 'rehab' done on leather seats and leather steering wheel. They look…read morebrand new! High level of service here and they are truly experts in what they do.

Urban Werks offers a great menu of services and products. Got the film treatment for my model Y on…read morefront surfaces (bra, mirrors, etc.) as part of a package that included ceramic coating for remaining exposed paint. Added value was the film covering the entire hood. Fine work and detail. When a few minor bubbles appeared on the headlight film a couple weeks later, the Urban Werx crew was very responsive and attentive to smoothing them out. Beware... they've got another nice new facility on Independence court. Be sure the check with them on were to go for service.

These guys are great and reasonably priced. We are very happy to have found Dawgz. We have a…read more2006, 2000 and 2019 -they do good work on old and new

Went there twice recently in December and January for 2 different vehicles and again they were fast…read morecompetent and courteous. One instance was for something that was not scheduled. This place has to be the best kept secret in Elizabethtown! I can't say enough good things about them.

Great people and excellent service! Very quick, professional, and effective! Definitely recommend!read more

Great work and friendly staff. My boyfriend crashed my new Ford Explorer into a bright, yellow…read morepole! Ugh. The pole crushed the driver door and did a good amount of damage down the side of the car. Simpson's fixed "Black Betty" and she's like new again. They even vacuumed my messy floorboards from my kids!!

Hit a deer in early December. Reviewing the shop options for an estimate (per my insurance…read morecompany), Customs Classics was the closest independent shop I could find. (Being new to the area all I had to go by was big shop or small.) Initially they told me the car would likely be ready around mid January factoring in getting parts and the holidays. While the communication was all initiated by me, once I got someone on the phone it was all pleasant and accurate. Despite my crappy insurance company (you know the one cough Jake cough) the car was done January 14th. After a cursory inspection it appears to be a first class job. The paint looks great, all the electronics is working, and I'm happy.

After getting NOWHERE and being thrown through hoops with my insurance and Safelite, I called…read moreCustoms Classics regarding my car which was broken into and the driver's side window was smashed. Within days of calling, they had it fixed right up! A big thanks to the talented hardworking guys for replacing the window and doing an excellent job at it to. It may just be a window, but the quick response and timely manner is a HUGE relief to me! Recommended 100%

overpriced and not fixed correctly Car sat in lot for 3…read moreweeks before working on it. Ended up not trusting them.

I took my 2022 Toyota Sienna to Elliott's for inspection and and oil change. They were extremely…read morekind and went out of their way to help me as I have trouble getting around. They let me go in and out through the shop because it was to difficult to manage using the front entrance. Besides doing a great job on my car, they made this senior citizen felt like they mattered. I will continue to take my vehicle to them. The quality and value of their work were top notch also!

We had been traveling 2+ hours to Reading, PA for maintenance on our handicapped Toyota Sienna van…read moreand have come to appreciate the honesty and integrity the guys at Rich's Automotive have provided over the years. When I decided to trade in the Sienna and get a non-hybrid vehicle, I didn't even consider going anywhere else. I am very happy with the trade and grateful for a sales and maintenance staff who can be trusted to have our best interest at heart.

Fast, honest, and courteous! Always a great experience! Plus picking up and bringing back to my…read morework is so helpful.

fantastic service. my car looked brand new. fixed perfect. please go here first!…read moreprofessional and friendly thank you so much for your service!

I'm not typically one to write bad reviews, but these guys did me a serious disservice and left me…read moreno choice. Jones has been servicing my TLX Type S for 2 years now, and have typically done a great job with communication and quality of work. For 2 years now, I have requested that they forgo running my car through their car wash, as my vehicle has a dual layer ceramic coat and has only ever been hand washed (I'm an auto enthusiast). They had my trust, as the service advisor once jokingly told me they washed my car during a previous service. On Dec 26th, however, after a routine service, I noticed the vehicle had been run through the car wash, and as expected, my paint was covered in micro scratches / swirl marks. I pointed this out to the service manager and he acknowledged their mistake (and even gave me a hand written note acknowledging their mistake), and offered to have their detailer buff out the scratches. I mentioned that simply buffing out the scratches would effectively remove my expensive ceramic coating, and would not be an adequate remediation. In order to restore the car to its previous condition, the ceramic would need to be removed then reapplied, per my detailer. After explaining this to the service manager, I was questioned about the quality of my ceramic coat, and was told that ceramic coats should prevent scratches in an attempt to pivot some of the blame. Any good detailer knows (and a simple Google search suggests) that ceramic coating does not prevent scratches, rather it adds gloss, protection from environmental contaminants, and ease of cleaning. After emailing the general manager, Kris, about the situation, I received a call from the service manager where I was told the scratches were not from the car wash and must have been present before the service, again that ceramic coatings prevent scratches, and they would not be willing to rectify the situation by working with my detailer to restore the vehicle to its previous condition. Instead, I was offered a complimentary oil change and tire rotation. Instead of making the situation right, Jones chose to lose a potential life long customer and damaged their reputation in the process. Anyone who considers themselves an auto enthusiast should avoid Jones at all costs. I'm extremely disappointed. The photos of the side profile and front of the car were taken in Oct 2023 demonstrating near perfect condition, and the three photos with swirl marks / micro scratches were taken post-service for reference.

I just bought a used Lexus from Jones Acura and the experience was great. No pressure, good…read moreservice.