Wayne is and always will be our first choice as a plumber. He is quick to respond and very…read moreprofessional. We have used him on numerous occasions and he takes care of our issues the first time. It is wonderful knowing that he genuinely cares about his customers.

Needed a plumber 4 days after moving into newly bought house. Wayne was punctual, thorough and very…read morereasonable in price. He assessed and addressed the original issue and then, based on that problem, he began suspecting and addressing other problems that might not have been realized for some time. He saved me time, money and future stress. He is a pro and I'll never call anyone else (you shouldn't either!)

It is rare to get a company to own up to mistakes. Jason reached out and took care of us and made…read moresure our clog got taken care of. And he plans to help us take care of our second problem soon. Sometimes, it's worth it to give someone a second chance.

Despite being a former Lights fan, I am now forced to give them a low rating due to recent…read moreexperience. Our rental management company called them a day or two before Christmas 2024 to handle a simple clog. Before I explain current rating, let me say this. Jason Light had been to this property for the exact same clogged area several years earlier. At that time within a short time he determined that the old 1950s 2" galvanized pipe terminated just below a toilet flange in the basement. He removed the toilet, cleared the clog, and replaced the toilet. He gave a reasonable price and we were happy. This time, albeit right at Christmas, one of his technicians came out. That representative tried a simpler approach and failed to clear the clog. TOTAL FAILURE!!! According to the tenant, that visit left the clog worse. They also billed for the service despite failing to improve the drainage in any way. To add insult the management company passed on Lights estimate of $4326 to tear out and replace that section of line. ARE YOU KIDDING ME?!?!? After getting this news, I called Jason to discuss. After he talked to the technician, he contacted me back to tell me that a section of the line was corroded out. I might add that Jason should have immediately offered to come see the problem or otherwise address. Instead he stated that Lights was on a big job and would not be available for two weeks. I then called other plumbers instead of trusting the first prognosis from Lights. Well, this is where I lost total faith in Lights. The other plumbers replaced the line an unclogged for less than $750. In fact, the clogged area was freed within 10 minutes of arrival and only cost $300. The replacement portion did not even need doing, but I asked for it to be done of my own accord. There was no corrosion in the line. Jason will undoubtedly recognize this property and the situation. It pains me to place this review because I really liked his work several years ago. I have not called him back for the third time for this instance, because he told me he was too busy to get back to me for two weeks anyway. Despite two calls back to him he gave me no assurance or initiative that he would stand behind his company's work. I have removed Lights from property management calls to any property I own. There are plenty other options. Please see my review of at least one better company. That other company was awesome, and has records on the property to avoid overcharging and/failure in the future. I really do hate ripping a small business, but facts are facts. I can just see an older or more naive customer getting shafted by such practices. I hope this plumber will at very least improve their customer service and communication game.

John installed a new sink and faucet in our bathroom. He also repaired a sink in another bath even…read morethough it was not planned. He did excellent work and was very reasonable in pricing the job. This is the second time we have used his services and he has been great! Highly recommend!

Outstanding plumber! Prompt service, skilled plumber, very reasonable and a great value for…read moreexperienced skill. John is our go to guy. He has done equally amazing work for many of our friends here in Lynchburg... Word of mouth, the best advertising!

Fast, professional and dependable plumbing service. Definitely recommend Todd of Lakeside. He…read morereplaced a worn-out expansion tank above the water heater; he replaced a toilet and a faulty water valve, plus he installed a kitchen faucet and replaced the old, leaking valves under the kitchen sink. All good.

Excellent service. Friendly, professional and great customer experience. Same day service -…read moreproblem solved. Great communicators and brings a lot of know how to the toughest problems. Highly recommend! Todd - the Man!

This young guy had an intelligent systematic approach for getting my 83 year old drain pipes…read moreflowing again. Within just a few minutes after he arrived, I was confident that it was going to be fixed right. His rates were very reasonable, and he probably saved me the much bigger cost of digging up and replacing pipes.

Excellent service. I like the philosophy of repair first then replace…read more Had 2 shower leaks. Both were fixed within 45 minutes. Very reasonable price.

Unstop drain Was told a new drain system was needed…read moreAfter assessing the problem. No contract given just a price for t T L. Ib and a deposit of 400 dollars and a

July 23, 2025 Service Call:…read more I would like to thank Dylan and Ashton for a great service call. They unplugged our bathtub drain, secured the bathtub faucet, secured a loose drainpipe under the kitchen sink and repaired a loose outside faucet to the house. They were very professional, knowledgeable and efficient. The work took about an hour to complete. Didn't drag it out.

Any reader probably should not expect this every time, but my first indication that working with…read moreTyree would be great is that Stacie picked up the phone after hours when I made first contact with them. I had a small clog issue, but was just done dealing with one of their competitors on one of our properties. I have reviewed that plumber separately. I am not the average homeowner. I have rental properties across the state, but am a small operator. I only say that to help anyone reading this review to take it serious. As stated, Stacie answered promptly and spent a lot of time establishing a communicative relationship that assured me of their capabilities. It was a busy season for them, but she got us in the next day. She went through a general price list and partnered with me to know what to expect. I had been told that Tyree was expensive, but was the best. With that I was still expecting a big bill after their visit. The next day Luke and Brian arrived. They quickly cleared a clog that another plumber had tried to use to exorbitantly upsell me on a tear out job. They only charged the minimum and gave me pointers on keeping that section clear. I will say that this was a small job. I cannot rate them on a big project. Still, I know for a fact that even some of the large new work plumbers use Tyree for some complicated issues. For me, they did exactly what they said they would, and did it with the customer in mind. I will sing Tyree's praises and will not hesitate to call them again. OH!!! and they were NOT expensive at all. Cheap work on the other hand, especially where they try to upsell you, IS expensive. I feel like I could recommend Tyree to a customer with less construction experience than I, or to an older more trusting member of our community.

One of our 23 year old water heaters (big old house, master and slave arrangement for water…read moreheaters) started gushing water at the bottom a week before Christmas. The next day Sigurd and his helper had two new units installed and working - no hassle, no delay, everything in stock, cleaned up well afterwards, looks great, and all for a very fair price. Sullivan had previously done the plumbing for our bathroom renovations, so they knew exactly the setup. Definitely our go to plumber.

Have done several jobs in the past. Latest was helping with a 30 yr old leaking faucet! They do…read moregreat work and are pleasant while doing it. Reasonable rates too!!! Highly recommend.