My mom was here for two years in memory care. The staff were great and very helpful. She really…read moreliked the activities and I like how she got to sit at the same table to eat at every day. The floor is also secure which was important to me.

From the owner: Located on Eglington Avenue East in Scarborough, McCowan Retirement Residence is a gracious…read moreretirement home committed to the care and well-being of our residents. We offer trail stays for new patrons.

The best Long term care home and Retirement Residence in North York hands down…read more "The Harold and Grace Baker Centre is a non-profit Retirement Residence and Long Term Care Centre that offers excellent care and services, providing dignified support to all our residents."

My family has been using Home Instead's services for less than a year, but in this short timeframe…read moreI have found their services to be invaluable. Home Instead matched our mother up with two fantastic caregivers - Marilou and Mary Jane - whose visits she looks forward to every week. The caregivers are kind, thoughtful, respectful, and compassionate. They do a fantastic job at communicating to us what happens during the course of each visit - I look forward to reading the detailed notes they leave in the Communication Binder. They have also shown a great deal of patience and understanding with our mother's short-term memory issues, going so far as to leave notes reminding her to "drink water" or "have a snack". I highly recommend Home Instead's services for anyone looking for in-home companionship services. Thank you!

HI recently provided services to our 95 yr-old mom in Mississauga. We were in a bind and needed…read moreimmediate support urgently for 2-3 days. We contacted HI on a weekend afternoon and HI was able to provide qualified staff that same night! We weren't expecting that but we're grateful HI could help us. 2 days into providing services HI's manager came and saw our mom herself, just to check on her and make sure everything was going well related to HI's services. Amazing! Above and beyond the call of duty. Extremely pleased with HI's service, and HI's staff are top notch. Needless to say we highly recommend HI.

Wow! Ryan, thank you. You and your team of professionals at Retire-At-Home Services on the East…read moreSide of Toronto have been doing such a wonderful job looking after my uncle. He is not the easiest man to get along with but somehow your team has made this hard time for him better and likewise for us. It is not easy making the decision to use a home care service to look after a loved one however, Ryan and his team made the experience as smooth as possible. Highly recommend.

From the owner: Home Health Care, Senior Care, Personal Care, Nursing Care, Companionship, Outings and…read moreAppointments, Medical Supplies and Equipment, Caregiver Support, Alzheimer's Care, Stroke, ALS, Housekeeping, Personal Support Worker, Dementia, Parkinson's, Cancer, Palliative, Foot Care.

BAD. Look elsewhere…read more I had to move my very easy going mom. Ownership by the "Responsive Group" is dreadful. If your parent is looking for a great retirement home, one you can feel good about - 4 Teddington - now owned by Lifetimes Living/Responsive Group. Beware. Get references - especially residents who decided to move to another retirement residence. Good luck and hope this helps. Email if I can help. I learned so much in the process of advocating for my mom.

Lousy. I booked a place short term respite weeks ago, at no time was I told the booking was not…read moreguaranteed or that only 3 respite places were available. I went in two weeks ago to finalize some details and was never called back until literally one week before I was to take a family member there while I was out of town for a family wedding. I was then informed I could not take the family member there as the respite places were now filled with full time residents. I found the attitude quite cavalier with no concern as to the impact it was having that I would lose my airfare, and months of planning including the booking were of any interest or concern. Too bad for you basically. I will never recommend this place to anyone although last year I hade a booking and everything worked out well.

Dr. Ben was a key component in my recovery process. I had been struggling with tennis elbow, back…read morepain, trap tightness among other injuries for years. I was afraid it would put me into an early retirement after 25 years of playing competitively. Without mentioning this to Dr. Ben, he was was able to assess my injuries, treat them delicately and show me exercises to strengthen the areas. I trust him with my body and send all my clients to him. I highly recommend using his services for all your injuries and chiropractic needs.

Best rehab clinic in the city. The team meets weekly to discuss patients and their progress,…read moreworking along side each other to provide the best care. Family owned business with high quality practitioners and front end staff. Clean and beautiful inside, it feels more homely then typical chiro/rehab clinics. Highly recommend Glenn for chiro and Cesar for physo.

I'll start by saying there were a couple of staff members that were very good. However, the extent…read moreof disappointing experiences that I encountered are concerning enough that I feel compelled to share this review. My hope is that the information will help others - be it those who live in this establishment or have loved ones there, and help the organization to make improvements. I sure wish I knew some of this information when selecting my mother's new home. Note that these experiences took place during the pandemic, in 2021 and 2022. Intake: Unfortunately, my mother had to be moved 3 times in a 14-month duration, with each move causing my mom great distress, anxiety, and depression. Their intake process did not seem to capture the extent of her cognitive problems and the level of support she required. This led to hiring extra Chartwell PSW's to address this need while she was in the 'independent living' section of the home. That takes me to the next issue... Over-charging: The extra PSW time was not properly tracked by staff, and consequently mom was over-charged hundreds of dollars. This is just what I was able to find with minimal effort on my part. I am grateful that the organization eventually credited these funds. Ongoing need for extra, private PSW's: Even while mom was in the 'memory care' section of the home, staff routinely requested additional, private PSW hours. At one point they suggested 12 hours a day of private PSW time. I want what's best for my mom, but we simply did not expect this extra cost at the level of 'memory care.' The combined monthly cost of 'memory care' plus extra private PSWs, at the suggested 12 hours/day, would have made it more economical for mom to stay at her original house with a 24-hour, private PSW care. If we had followed their advice, mom would have been paying over $20,000/month (including the regular monthly fee). Extra costs: Despite the monthly fees, there are extra costs you can expect - shower curtains; garbage bin; laundry hamper; tissue/toilet paper; etc. Pricier extras included bed and chair alarms, and bed rails. Disorganized mail tracking: Mom was not getting all of her mail. Christmas cards were not always getting to her, and in one case was returned to sender. On her last day before being moved to 'long term care,' I asked if there was any mail for mom. What I got was a bundle of mail, including important mail, that was several months old, in addition to mail belonging to the previous occupant. This leads to my final point... Hair salon: Since mail was not properly tracked, I found out that mom owed over $800 in hair care costs with the third-party salon, Forever Young Hair Care Group, that operates on the ground floor. The hair care costs covered a 6-month period, which included getting 'shampoo set' 3 to 4 times per month at $38/visit. This service was provided while mom was a resident of 'memory care,' and well after she was diagnosed with dementia. The POA's were not consulted, and thus no POA consent was provided. I am grateful that the retirement home eventually covered this cost, although I first had to endure unpleasant and threatening calls and e-mails from this hair care company. On a final note, a big 'thank you' to Kerry Stewart, the General Manager at Scarlett Heights. She did a stellar job investigating these issues and keeping me updated. I wish I encountered her sooner in this experience!

We had a family member stay here for two years, and despite paying $10,000 a month, they were…read morealways having us purchase everything extra on top of this. Did you know you also have to supply all of your own toilet paper, paper towels, shower curtains, Kleenex... The list goes on and on. Unless you have endless funds, I definitely would not recommend this place. Care was adequate at best.