Very professional and the best at what they do. Crystal Barone is one of the best property managers…read morebecause of her dedication to both the owner and the tenant. She is always quick to respond and get it done. I also love searching their website for properties. It is also obvious they truly care about their community with their various philanthropic contributions.

Loren Hall took on a tough situation with me, my home, my timeline, and the bottom of the housing…read morecrash, and delivered exactly what my goals were in terms of price and lack of headaches. She was positive, helped me keep a proper perspective, tough when she needed to be, and has countless marketing strategies in her arsenal. ACL is a rare company that works effectively within the current growth trend in Austin while maintaining a respect for what makes this city special.

Hanalei did a fantastic job marketing our home and coordinating with our corporate relocation…read morecompany. There were many complexities throughout the process, and she helped us navigate each one with confidence. We truly appreciated her expertise and deep knowledge of the Austin market. She was incredibly helpful in guiding us through a dynamic and shifting market, especially when it came to preparing our home for listing. Hanalei helped us prioritize where to invest our time and money, and just as importantly, where not to. Ensuring that we focused on what would make the biggest impact. Throughout the negotiation process, she was an amazing guide; steady, strategic, and always keeping us grounded. We're so grateful for her support and couldn't have asked for a better partner in this process.

We worked with Hanalei to sell our home -- and we couldn't have been more pleased! Throughout the…read moreentire process she was an ally, friend, and advisor and helped us navigate a weird time to sell a house in Austin, Texas. Thanks in large part to Hanalei's incredible work, we received multiple offers a few days after the house went on the market. Hanalei brought in a fabulous photographer to showcase our home online, which created much more foot traffic and brought in serious buyers. She also gave us wonderful tips on how to declutter and stage our house, which helped make it more appealing to a larger group of potential buyers. Although we received multiple offers - way over asking price, btw! - we ended up selling to first-time buyers (those personal letters really do work!!!). Hanalei was wonderful in keeping the transaction moving along and getting to closing in a timely manner. We felt like we were constantly "ahead of the curve" in every step of the process, which was entirely due to Hanalei's thoroughness and dedication. We always, always, ALWAYS knew Hanalei had us covered. We cannot imagine a better experience and cannot wait to refer to other people moving forward.

Last year Suzanne helped me purchase a townhome. I had already found the one I wanted, but…read moreSuzanne's role was crucial, as she recommended a fantastic inspector to make sure I knew what I was getting into, negotiated with the seller's agent, and helped with all the details I didn't even know I needed to deal with. The seller and I started pretty far apart, and it was somewhat of a miracle that we were able to come to agreement, but Suzanne used data about the housing market to make a fact-based offer which was ultimately accepted. Suzanne was a source of calm and perspective during a difficult transitional time. I would absolutely recommend her as the best person to have on your side and at your side.

My husband and I decided the time had come to downsize from a two-story house to a small ranch…read morehouse. We had found the exact house we wanted in NW Hills and had lined up our financing to purchase it directly from the owner. And then came the hard part, choosing the right person to list our beloved family home in NW Hills. Our financial planner highly recommended Suzanne Newberg to us. We trusted his judgement and gave Suzanne a call. From our first meeting until we closed on the sale of the house, Suzanne was accessible, accommodating, and always professional. She returns calls and texts and emails promptly. She drops by to see how things are going. She serves as both cheerleader and mental health therapist, often at the same time. Selling a house is emotionally draining, and it takes a person with outstanding people skills to enlighten sellers on how much their house is actually worth, as opposed to the higher expectation that sellers may have. By following Suzanne's excellent advice, we were able to sell our house quickly after making minor improvements and listing the house at the price she recommended. We had a contract within 36 hours of listing, with an offer above our asking price. We have a great deal of respect for Suzanne and consider her a friend. Selling a house has some difficult moments and Suzanne was calm and professional every step of the way. We are so grateful that she's the one who was recommended to us, and we highly recommend her to anyone who is considering selling or buying a home. She is the best!

We bought our first house in Austin in 2009. We took our time looking. 2 years in fact. Were…read moreweren't in a rush, and there are just so many great neighborhoods to choose from. Finally we fell in love with a cute house in Rosedale. Andy was there every step of the process and made it so easy for us. We are planning on retiring in that house. Andy was patient with us. It seemed it didn't matter how many houses or neighborhoods we looked at, Andy was ready and motivated to be there for us. Since then, Andy worked to get us another house and my Father his first. Yes his first. Needless to say my father was very nervous, buying so late in life. Andy's personality was perfect for my father. Andy could do the negotiations and offers so dad could just shop. Like I mentioned, Andy isn't pushy and doesn't "steer" just to get a sale. My dad got an affordable house in a great area that has actually surprised us over the years as to how great that purchase has been. (I'm jealous) One more thing, maybe the most important. Andy knows Austin. If you want someone that can help find a neighborhood feel or style, he's your guy. He can brief you on different areas to save you some time, or he'll go all in and show you personally even if you just want to check things out. Motivated and Patient. Perfect!

Firstly, 5 is not enough stars for Andy Thomas. I usually shy away from hyperbole, but, in this…read morecase, my praise is not an overstatement. I've used Andy Thomas for many years on many, many deals. Some were small, some were medium, and some were pretty darn huge. Andy treated them all the same -- with impeccable service and attention -- because Andy knew that they were all HUGE deals to my family and me. And, as real estate goes, some were pretty darn tricky. Andy always, always advocated for my family and me with tenacity and grace. Plus, he is one of the most fun people I've been around in my life -- which doesn't hurt. There is one IMPORTANT aspect of my dealings with Andy Thomas that I must mention: he has also done many deals for my elderly mother. Again, not any deals that were going to make him rich, but, again, you sure couldn't tell that by the meticulous attention he paid to the whole process. And I can't stress this enough: Andy Thomas promptly returned her calls. Just like he does mine. The peace of mind this gives is immeasurable. And, here's another bottom-line thing about working with Andy Thomas: I made money on the properties I've sold, I've gotten good deals on the properties I've purchased, and, most importantly, I've gotten fantastic investment advice on real estate -- all while truly enjoying the process. Andy Thomas adds integrity, intelligence, and class to the real estate profession.

We stayed at a property for a month that was managed by Diane Dopson properties. They were…read morecompletely professional in everything they did and created a wonderful experience. The house was super cozy. We live in Austin, but are living in vacation rentals and have been for over 6 months now. We've stayed at 10 homes, and the home managed by Diane Dopson properties was by far the most well done with the best customer service. Everything was high quality - from the pillows to the throw blankets, soft and comfortable was the trend. It truly felt like a hotel experience in regards to the feeling welcome! They even left a personalized welcome guide to the area. 5 stars, no question.

BEWARE...This broker stuck me with a nightmare tenant while acting as my leasing agent. Had to sue…read morefor fraud and misrepresentation. It was obvious from the beginning he was going to be a problem, but they assured me he would be fine. They did not represent my best interest or do their job by sticking me with this tenant. They misrepresented his character to me and had me call his buddies for references. They did little to no background checking. Now I had multiple complaints from neighboring condo owners and occupants. He and his friends have continued to make loud noises, party and disturb occupants. They have threatened the security guard to the point where he had to call 911. Yet, I had to pay $1,600 to have this wonderful person occupy my real estate. Please do not use this broker for anything other than buying and selling. They have violated my trust, never to be regained. I hope I save you the misery I am going through and will be going through. J

Drew is an incredible agent and all around great person. Very communicative and strategic…read morethroughout the process of my home purchase, and has remained attentive post sale to ensure we are loving our new home. He came highly recommended from good friends, and I now consider him a good friend as well!

We finally closed on our house there in Austin. Drew could not be more professional, courteous, and…read moredriven. We were very lucky to have him as our realtor as he did everything to help us sell our one of a kind modern house. This is his specialty and he will go above and beyond to showcase those special homes in Austin. I highly recommend Drew and this real-estate company. You will not be disappointed with the top notch care they provide. It was a pleasure to work with you Drew. Much luck on your future real-estate endeavors. Call Drew today!

Bernice helped us buy out first house in Austin five years ago. We were so impressed with her…read moreknowledge, experience, and straight-forward approach to helping us select the right home that we have remained in contact and become friends over the years. Bernice can be relied on to provide accurate, thorough information to help you make the right choice in buying or selling your home, as she has helped many from my company relocate either to or from the Austin area. We trust Bernice's judgment and continue to rely on her for referrals for various household services. We highly recommend Bernice to help you to buy or sell your next home!

I'm still in love with my home and the neighborhood after seven years thanks to Bernice. Her years…read moreof experience and knowledge of the Austin area made a difference -- she was able to advise me on the best neighborhoods without hesitation. Plus, because of her strong network, a phone call was all it took to get things done. Her ability to stay on top of getting everyone's documents reviewed and signed was amazing. Once I found the home I liked, we were moving forward very fast. I kept thinking the process was supposed to be much harder. I was very happy to have Bernice on my side.

I was a staunch renter for 3 years believing the Austin housing market (at least where I wanted to…read morelive) was out of reach for me before Mara came along and gently BUT persistently coaxed me back to the land of believers and home ownership. With every challenge I posed to her on my purchasing another home, Mara had an indisputable comeback but more importantly she delivered on what she said and then some. She had knowledge, I didn't. She had faith, I had lost. She had persistence, I had long given up as exhausting and inconvenient in the current housing market. But Mara never wavered. "YOU CAN OWN AGAIN! NOW IS THE TIME!" she'd say. And what do you know? I'm a summer away from closing on a beautiful brand new home in the same neighborhood I was salivating over just months earlier. Not only was her original advice to simply "consider and look" accurate, but even the house itself has been a dream come true. She recommended new construction over the resale properties available in the area at the time and lacking faith in myself and my financial affairs, I refused to consider it. But she never wavered and had an instinct I didn't. Not only did Mara score me valuable timing in a builder's offer, but in doing so she scored me the single best deal in the development, lower than all of the other buyers - to date! Her timing was nothing short of perfect, her patience with my stubbornness and naysaying was inspiring, and finally her knowledge of the area and the market was what truly saved me from myself and I cannot thank her enough for putting me back on the path to investing in my own dream instead of handing my money over to pay for someone else's. Thank you Mara!!!