I purchased a hunting coat at Bell & Sons and after I returned to the US I realized that it was the…read morewrong size. The next year I was back in Alnwick and I stopped into the store. I mentioned what happened and they let me take another coat in my size at no charge. The manager only asked that I return the other coat when I get back to the States. I mailed the other coat back to them once I got back home. I have never experienced such amazing service!

From the owner: Bell & Sons have been dressing stylish men for well over 100 years. Stephen Bell is the fourth…read moregeneration of the family which opened their first Bell and Sons store in Newcastle upon Tyne in the North-east of England in 1897. You can now find the complete range of menswear clothing and accessories online from brands including Henri Lloyd, Siedensticker, Brook Taverner, Barkers Shoes and many more. We deliver our stock to many places across the globe including the UK, Europe, North America and other selected international destinations. Our online team is dedicated to providing a shopping experience that is as personal and caring as our in-store service. "We also pride ourselves on personal customer service" We answer customer emails within 24 hours and our in-store teams are on hand Monday to Saturday to assist you with more detailed product information. Every query is a priority to us and a member of our team is always at the other end of the phone to assist you in any way we can.

In September we asked Clayport Jewellers to engrave a plinth for us, the only stipulation being…read morethat the new name to be engraved was consistent with the other three existing names. Unfortunately the finished engraving did not fulfill the brief: the type was too big and was not aligned with the names above. We told Clayport Jewellers that we were not happy with their work, but they refused to do anything about it. Therefore, we wrote to them in October, hoping that they would reconsider their responsibilities to their customers. At the very least, we hoped for a refund. However, we have received no reply whatsoever from this business. We are staggered at the total lack of decent customer service from these people, and we have been left with no option but to put our experiences onto this forum. I would urge people to think twice before giving this business the benefit of your custom.

An odd little shop. Some shops combine certain functions (shoe repairs and key cutting for example)…read moreand this one has taken the unusual step of combining mobile phones and musical equipment. A great selection for such a small shop and very helpful staff that really know their stuff. I have no difficulty in recommending them

From the owner: Bedrock Communications are a mobile phone and music retailer based in Northumberland in the North…read moreEast of England. Our shop is located on Fenkle Street in the market town of Alnwick, right next door to the Market Tavern pub. We stock a wide range of mobile phones, accessories, sim cards, pmr & cb radio, guitars and amplifiers. Bedrock Communications are a Tanglewood Guitars Dealer.

Its great having a Dotty P store in the town. Great for girlies fashion and accessories. The store…read moreis clean, bright and well lit. At the back of the shop there is a selection of shoes and handbags and ear rings. Everything a fashion conscious girl could want. The staff are ok.

Good sized branch of M&Co. Ladies, gents and kids fashion and accessories. Many items were on sale…read moreon the day I visited and prices seemed to be pretty average on the whole, though I'm not a mad keen clothes shopper so I'm no expert on these matters :-) Pleasant enough shop for a browse round if you're in town.

great shop. well set out. staff fantastic had online items to return, could not find receipt for…read morebought in store item nothing was too much bother. staff went up and downstairs to check sizes. I was really impressed with the level of service. I live locally and have not really used this store but I certainly will be in the future and will recommend it to all friends and family. well done m&co Alnwick I'm hard to impress.

Small shop in Alnwick. Watch selection not huge but jewellery very nice.read more