My son hurt his finger from practoce and since I checked on the website what services they offered,…read morei brought him to Creekwood urgent Care right when they opened 8/28/24. The frontdesk lady that sat there wasn't pleasant at all.not friendly,had an attitude and bitchy telling me that they dont offer the service im needing. She added that she ddnt know of any place that has xray. A person like that should have not been the first person greeting people. I feel sorry for everyone she would have talked to especially the only reason people go there is they are not well, they dont deserve to be talked to like that. 8/28/24@430 pm.

I really wanted to like this office, but they've been nothing but headaches and overcharging…read more My former primary care provider -- where I got an appointment 100% covered by insurance, and a year's worth of medication refills for a medication I'd been on for 5 years -- ended up leaving the practice so I had to find somewhere new. My insurance said that Creekwood Family Care was in-network, so I scheduled an appointment. When it was a 5-month wait to get an appointment, that should have been red flag #1. When I finally had my appointment, I was shocked to receive a bill for $300. The doctor stated that he "diagnosed" me with a condition via a paper form, which cost $100 and I would have refused to fill out if I knew that. The whole thing left a bad taste in my mouth. They only gave me a three-month prescription and I called this afternoon to request a refill because I will be leaving the country next week and need enough to take with me. They told me that I was told to return to their office before I could get the additional refills, which was never stated. When I told them the situation with me leaving the country in less than a week, they did not care. Luckily, it turns out that my insurance offers online visits so there's no reason for me to ever return to this office, a true representation of everything that is wrong with the U.S. health care system. I will not be returning! What a disaster.

I recommend going to an urgent care over sitting in an EMERGENCY ROOM any day. In out make an…read moreappointment.... This place I made an appointment and walked in the place was empty.....almost I was in and out in an hour. Had a broken foot. Yeah it hurt but I would have seen 500 people in an emergency room. They took an xray and said yup it's broke. Put a boot on it and away I went. Friendly courteous staff.

My husband tested positive for Covid and requested Paxlovid. He is within the time frame for it to…read morebe helpful for his symptoms. The provider refused to prescribe it falsely claiming the CDC doesn't recommend it. She also advised against the Covid vaccine. This is not medical advice or medical care. It's superstitious nonsense with a copay.

Dr. Hannen and her staff are caring competent professionals in the science of cardiology. I have…read moreAFib, and my wife has supraventricular tachycardia. We have both committed our care to Dr. Hannen and the staff at the Liberty, Mo. office. We couldn't be happier.

I have been hospitalized on three occasions here. The staff is efficient and caring…read more My most recent visit was from 1/24/26 through 1/27/26. Aiden and Tiffany, serving in the ER, are outstanding examples of what you can expect in the ER and elsewhere throughout the hospital. Nurses Enrique, Michelle and Makayla Top Notch caregivers on the 4th Floor N Unit. The professional technicians: Richard and Arlene [portable X-Ray team] Mary in the CT Scan area, Austin who conducted my small bowel follow through and WENDY Ultra Sound operator extraordinaire !!! from the Imaging Department cannot be surpassed. One of the housekeeping crew is so sweet! Milinda was super - - dedicated to her work and engaging with those hospitalized. On another note - - the hospital food is VERY good! Kudos to the kitchen crew and Bernadette who delivered my meals. I was particularly impressed with the treatment rendered by Dr. Mattias D'Anna. Dr. Mattias D'Anna is a hospitalist at CenterPoint Medical Center. He has called on me on two of my separate hospitalizations. He's kind, knowledgeable and a wonderful communicator. He has a gift for using layman's terms to explain medical conditions, their impact on my wellness and how best to move forward. I cannot recommend him highly enough.

Sat in the ER for hours with no updates while the nurses talked bad about each other (gossiping)…read more Had to hit the call button to get any answers. Was given unnecessary tests. Was then put in a holding area for patients they wanted to admit. Sat in a small empty room with a curtain for hours and 0 care. Had a doctor finally come talk to me with a "guess" on what the diagnosis could be. Hours more go by, again have to use the call button to get any answers. Suddenly I'm being moved upstairs and a surgeon will come and talk to me?! Get upstairs finally get some treatment. The RN didn't even understand what the doctor was doing. The surgeon seemed annoyed he was called because I was fine. Stayed over night wanted to leave the next day. Suddenly I'm to low on potassium. I'm like cool I'll do that then leave. "Oh no we don't plan to do any more labs today." Excuse me? And then suddenly I'm low on magnesium and have to get treatment for that too? Like I felt better and I wanted to go home and they were constantly trying to unnecessarily keep me. They could send me home with a prescription. Misdiagnosed, no communication, unnecessary tests. This hospital was a joke. I had to threaten an ama just to get out of there. Find somewhere else!

This place is definitely recommended. I went here because I had bronchitis and was having a ton of…read moreasthma problems. They got me in right away and I saw the nurse practitioner. I don't have insurance so the down payment was only $52 to see the doctor, and they you can make payments on the rest. They also set me up with a ton of samples from TMC Lakewood. I will definitely be coming back here! All of the nurses and the DR were EXTREMELY helpful.

I had a follow-up with Dr. Philippe today to get a refill, and I sat on the exam table listening to…read morehim and a nurse outside the door talking horribly about me and laughing at me. I have never been so upset with a doctor in my life. I will absolutely not return to this location, nor will my family and friends, and I am sad that other doctors there that I know personally have to work with him. APPALLED.

Great service, was listened to by Dr, answered questions, definitely recommend them. Can schedule…read moreappointment, so kind.

There is no point in making an appointment. I waited from 11am to 530pm after making an…read more"appointment". The woman at the front desk was going on and on about how much she hates her job. Loudly. Multiple people were looking at her and one lady left, shaking her head. Now, those things are frustrating, but I would deal with that over again if I never had to meet Russell Vanderlinden. NP Russell Vanderlinden is HORRIBLE. He came into the room, before asking me any questions whatsoever, and IMMEDIATELY started criticizing me for having my fallopian tubes removed, when he had no idea WHY I had to have it done. He asked me why I would want to remove a 'perfectly good part of my body' (hey jerk, it WASN'T a perfectly good part of my body, and it HAD to be done). This had absolutely nothing to do with why I was there. He did not ask my medical history. He did not ask my current medications. When I told him why I was there, he said, "well, unfortunately, I can't send everyone like you to the hospital." I had not even mentioned anything hospital-worthy, and I never found out what he meant by "everyone like you". He also claimed my complaints were "odd shit", and he got extremely uninterested. Next, he came back to the room 30-45 minutes later and asked, "ADHD or autism?" I asked him to clarify, and he said I must have "something like that wrong with me" and asked me which one I have. Lastly, he didn't know what was wrong, so he prescribed me a steroid prescription and muttered something about "odd shit" again. By the end of this visit I felt extremely unheard, disrespected for choices I made (and HAD to make) with my own body, and overall frustrated. People like this man are why so many people, especially women, are ignored and treated poorly in medical situations. I will NEVER go here again, and I hope Russell eventually gets his license taken away. He is a garbage human being, and I hope someone treats him the way he treats his patients.

Easy to schedule, terrific technicians fast results. Terrific people. Great access to parking.read more

I went for X-rays on Tuesday morning and they said my results would be done that afternoon! Now…read morethey say it takes a week!! i needed to know because I had similar pain before and it was urgent There is no excuse for it to take this long. I'm tired of this EXPENSIVE charges for this lack of professionalism!! No way in this day and age should this be acceptable

Ostensibly I offer this review as a warning to others. My experience was partly my fault for not…read morelistening to my inner voice which was telling me to run out of here. I booked an appointment to see Dr. Wennerstrom because McDonagh (the founder, Dr. McDonagh no longer attends patients) Center is the only place where I might have the opportunity to be treated in a hyperbaric chamber for its regenerative healing. I have a torn tendon behind my kneecap, and though I was in no pain, I knew it was a serious injury, and a later MRI confirmed the rupture. Dr. Wennerstrom's office asks patients to fill out maybe 5 different forms. This appointment was made almost 6 months in advance. Wennerstrom is the only doctor here. Using one's health insurance is not an option for patients, so an emphasis of said forms is commitment to pay for future treatment if deemed necessary, which may include a vitamin regimen which she solicited to me during our visit. There was a weird, IMO, forced pride about the clinic's "decision" [ though I have NO proof, after my experience I tend to believe no health insurance would validate the service one receives here as justifiably medical] to not be 'part of the health insurance cartel'. There were other red flags I sensed, but the obvious shift in tone when I divulged I'd received COVID vaccines should have been enough to break the spell for me that I was not in an objective physician's care. Long story short, without asking permission to do so, Dr. Wennerstrom began manipulating my affected leg, putting strain I'd avoided since the injury to my tendon's raw end which became painful and inflamed later that day. This was pain I had not before experienced. I should have stopped her right away, but did not. I was given pamphlets about vitamin deficiency, and another about HIV, which I found presumptuous and not in any sense germane to the reasons I made my visit there. I had listed my husband as my emergency contact. I have no intention of returning. My visit cost $250+. She irresponsibly, aggressively, and without any knowledge of the possible seriousness of my rupture, aggravated a known injury for no reason whatsoever. I just wanted to use the hyperbaric chamber to increase blood flow to the healing gap where the tendon became unattached. I sense the reputation of the late Dr. McDonagh created a lot of good will Dr. Wennerstrom is now attempting to monetize. There are so many red flags here. Heed them.

Our family has been seeing Dr Carey Wennerstrom for a couple years now and we love her, she is…read moreamazing in all aspects of care. Highly recommend!