We have used this Little Clinic at the Kroger in Farragut for things such as flu shots, sports…read morecheck-ups for our kids and various upper respiratory infections including tbe flu. We have always veen very happy with our service. The nurse practioners that we have worked with have been very professional, kind and thorough. We will definately continue to use them!!

I walk in too Little Clinic at Krogers Farragut around 1:40 PM today April 4…read moreto my surprise the Clinic was closed for launch,but there is a note saying you are welcome to Registered and will be at your service when we come back. So yes I do registered no big deal as I'm waiting for my daughter ,I though yes by the time this clinic open at 2:15 we will be first inline. Meanwhile, while I'm waiting, there is a young male which I consider a patient, also registered, He sit around and wait after about few minutes then he walk away. Few minutes after a lady with her 2 young kids walk in and registered too. They wait around and see me there first. At around 2:20 -2:30 The Nurse Practitioner walk in put her white coat and check the front office computer, I myself together with my daughter walk in to the counter and trying to say something to Jessica (NP) that we are first to registered and was there before the lady with 2 young Kids. Jessica never see or check if we are there first, except that she said there is people before us, ( in front of us) So we let it go and me and my daughter went back to sit and wait. Now another lady which I'm sure is the Little Clinic Employee comes in and sit to take over the front office. The Young Male came back, so me and my daughter approach the lady and tell her that we are next. Her answer was there is person before you. So I get prostrated and say something about waiting for 1:30 hours,now and I was there before anyone else and this women just say you Registered@2:00 PM How that happened when I was the first one there. Little Clinic updated your Systems as it WAS SUCKS. WE end up waseting our time sitting around WAITING for Nothing, Not only the (NP) name Jessica is Rude but unprofessional. Little Clinic we wont Deal with you anymore.

I am 69 years old and I just had my first heart cath. Dr Mehta is the best!…read moreMy wife and I were especially impressed by our nurse "Anna". She gave me the best care from pre-op until she helped me into the car. She was aware of every aspect of my procedure and was 100% genuine in her concern and an ultimate professional. Absolutely the best medical staff anywhere.!!!

We can not say enough good things about the staff on level 2. He was treated with respect,…read morekindness, and dignity. He was discharged due to the might dollar but he was specifically told to come back immediately for dialysis if he did not feel well. Then we came to their ER. Immediately the dr. On staff , Ms. Taylor came in and said that the 2nd floor does not make decisions for the ER. Her attitude was unprofessional, rude, and I truly hope she learns kindness so other people do not feel guilted for seeking the help the doctors here told him to seek just yesterday. We are so appalled at the treatment or lack thereof.

Kudos to Penny at the front desk in the ER! She was so kind and sympathetic. The front desk in any…read moreoffice is always hard, but Penny has the perfect personality for this job!

I arrived yesterday at 5 pm and I am barely able to walk through the front doors as I injured my…read moreback. Sat in the waiting area for 3 hours while my legs are progressively going more numb. One I finally got to the back, all the nurse did was come get me and drop me off. No intro or even checking if who she had was the right person. It was shortly after when Shannon Keating, NP, came I'm in and barely introduced herself. She would ask me a question and proceeded to talk over me when I tried to answer or she would just repeat my answer as a question. A CT scan and urine sample was ordered as well was some medications. She leaves and I was another 30 minutes before a nurse comes in to get me the medications and doesn't mention anything about a urine sample. An HOUR later Shannon Keating came back in check how I was and I explained I'm still in pain so she ordered another round of meds and then asked if they've taken me to CT and I said no. She states something along the lines of "well I'm about to leave. I hope they don't find anything on the CT. I have to be back here tomorrow." I thought that was a bit wild to say to your patient but Keating has no bedside manner so it isn't surprising. They proceeded to send me in a new nurse who I assume is going to be my night nurse. He had a real thick accent and I am unsure of his name but he needs to give up the nursing career. The first time when he came in the bring me the second round of pain medication was an hour after it had been ordered, he was speaking so quietly no one in the room could understand. He moved as such a slow pace trying to apply the lido patch causing even more pain and then proceeded to not even place it in the correctly spot. After he leaves, I become curious as to why I haven't been to CT or for my urine screening done because it's 1030. I called for my nurse to come in twice. The first time an African woman came to answer the call light and I ask for a wheel chair to go to the restroom because he was supposed to bring me one. At 11 pm I call again because one was never brought to me. Once the African male nurse finally decided to bring me the wheelchair, he pushes me to barely inside the room and leaves me across the room from the toilet. No offer to transfer me nothing. I cannot transfer out of the chair alone by myself. It was about 15 minutes of me trying alone and waiting afterward for someone to come. Once no one came, I had to use the wheelchair as a walker to walk down the hall back to my room alone. I have 2 females with me, one being my partner one was my sister. Either of them could have help me in the restroom if he felt uncomfortable and even then, that's part of the job. Helping people. 1130 rolls around and he comes back to my room and collected the sample. I asked how long it was going to take for them to come get me for cT because it's been almost 4 hours since it was originally ordered. Instead of answering, he turns and walks out the door. Not a single word spoken when I asked you a question. I immediately hit my call light because that's not how this is going to work. He comes back in and is trying to mansplain what a urine culture is. I am in RN, wearing scrubs. I'm not asked why it's being down I'm asking how much longer. He finally asks if I want to speak to a provider. I said yes and hurry up. 1140 something a new provider walks in and I explain to her what's happened and that I no longer want the African man on my care and if I'm not on my way to CT by midnight, let me sign and AMA and I'll go somewhere with medical staff who give a shit about their patients. I find out they just expect you to know to go to the bathroom on your own for the urine sample. I've never had that at a hospital. The last half my experience was not as horrible and I was finally out of there at 115 am. You all need to get it the hell together. As a medical professional, quit hiring people who can't interact with people. That was a fucking terrible experience and I can honestly say I'd rather die than be sent back to Parkwest.

First time seeing Mr. Gauslin today since my other doctor has left. I was nervous but I had an…read moreamazing appointment and he spent the time needed to properly address questions I had in my appointment. I appreciate his time and listening to everything I said and for helping me find the proper solution. Will definitely bring coming back to see him again!

I have been a patient of Dr. Rebecca Jackson since 2010. Given that I spend half of the year at a…read morevacation home on the west coast I am only in the Knoxville area half the year. I have not needed my primary Dr. Jackson in close to 3 summers while here, although have seen several orthopedic Doctors, GI and cardiologist. I returned to the area for the summer and soon became quite ill. I called Dr Jackson's office to get in to see her for what I thought might be bought of Acute Diverticulitis. The woman that answered the phone said that since I had not seen Dr. Jackson in close to 3 yrs. I was no longer her patient and would need to be seen as a new patient! The woman said she would talk to Dr. Jackson and call right back. About 4 hrs. later we called again and a different woman answered and in describing the earlier call she also said she would talk with the Dr. and call right back. Meanwhile, I was in terrible pain for that whole period. I never did get a call back and still have not 1 week later. I went to the ER in Lenoir City and was diagnosed with Acute Diverticulitis as suspected. I think Dr Jackson and her staff dropped to ball are unprofessional and obviously did not care about all the years I saw her. Pretty sad!

I went to this medical center for a scheduled MRI. They check in was easy, the wait time was…read morereasonable and my MRI was quick, or as fast as one can be. I've had 20 years of MRI's in many facilities and this ranks at the top. I'll be back in a few days for the next one and I have no anxiety that it will be anything but smooth.

Emergency Room is Great. ‼ DO NOT give Birth here…read more They will literally try to control EVERY single aspect of your Birth and Delivery Process. The birthing staff was fantastic. The Postpartum Staff were Terrible. Only Great staff besides Dr. Lilly and Dr. Pause/Paws (however you spell it) are Blanche, and Angie. Oh, and the Social Worker. The Hospital Social Worker, Jessica, did her job so well, with Providing Skills and Resources. She went above and beyond. The One Lactation Consultant was also Very Helpful. Amanda was her Name. Honestly. I have pushed out FOUR Beautiful Babies. I know a little about how to push when delivering. I've Breastfed ALL of my Children. I don't need Random Strangers grabbing my breasts, and 6 eyeballs staring at me... and putting unnecessary pressure on me while I'm trying to do one of the most challenging things a mother can with her newborn. Honestly Ruined my First Moments with my Daughter. Literally had multiple mental breakdowns while I was there- from staff constantly entering and leaving, telling me what to do, how to do it, when to do it. Every time I'd go to sleep, I swear 20 minutes after... they would come in and wake you up. I was there 5 days. I got MAYBE 10 hours of sleep over the course of that time. It was like a Mental Torture Chamber. Overall, HIGHLY Stressful. Highly Emotional, SUPER distressing and Very Overbearing. Would NOT recommend.

This is the worst place you can go to when you are sick. Go to a true urgent care facility and see…read morea doctor. The nurse practitioner here is like a child but worse because she is ignorant, foolish and arrogant. She would rather give you a reason that she cannot treat you than help you. Do not waste your time seeing this joke of a medical facility. You will regret it like I did. I should have listened when I was told not to waste my time by going to the minute clinic in Farragut.

From the owner: MinuteClinic® in FARRAGUT is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.