I really enjoyed my facial with Erica, today. She's very friendly with a calm, gentle way about…read moreherself. The room I was in had a relaxing atmosphere and soothing music. She has a form you fill out before your appointment which helps her know you a little and personalize your facial. She was truly interested in my particular needs. I appreciated that. My face felt so good when she was done. I highly recommend her.

Erica is just fabulous! She is so very responsible, and got back to me much faster than I expected…read morewhen I sent a message through Yelp. Scheduling appointments is very easy, and she is fast to answer any questions you might have. It was definitely a sign of the good things to come. Her space is just immaculate, very nicely appointed, and your immediately put at ease as soon as you walk in the room. I think she offers excellent services at very competitive prices. I was so pleased walking out, and I will definitely be returning. My son will be seeing her this week as well, and I have very high hopes for his experience. I highly recommend Erica for any of her services. She's just a wonderful lady and gives a great facial!

I was seen at Bella Grey for Botox and filler, and had a wonderful experience. The staff were warm…read moreand friendly, and the work done by Emily and her colleagues is exceptional. I follow the spa's social media as well, and the non-invasive before and after changes she helps people achieve are truly astonishing. I would recommend the spa to anyone for a number of things, from my grandmother to people my own age (38). At B.G. you are provided with honest, realistic, personally tailored goals and results that look amazing yet natural.

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

I celebrated my birthday here with my girlfriends and it was absolutely perfect. I couldn't have…read morechosen a better place! From the moment we walked in, the facility took our breath away. Immaculate, gorgeous, and thoughtfully designed in every detail. The indoor and outdoor lounges were stunning. We literally lost track of time just soaking in the atmosphere. The mocktails were delicious and felt so indulgent without the guilt. And the eucalyptus steam room? Pure heaven. That warm, aromatic steam melted every bit of tension away. Everyone was so warm and attentive.

Following up with Bailey for more Sculptra. Love the way it makes my face look natural and plumper!…read moreBailey is very good, professional and takes her time. Thanks for the wonderful service!

I had Morgan for most of my bikini waxes while coming here. I could not have had a better…read moreexperience. The ladies who work here are so sweet and accommodating. The salon itself is nicely located and has a very nice atmosphere. I genuinely loved getting my waxes here. Morgan was so skilled with me every single time and, truthfully, made the waxes go by as painlessly as possible. There were times I felt like I had barely any pain and felt extremely relaxed afterward. I wish more people knew about this place. Only reason I'm not continuing to get service is because I'm moving out of the state. I also wish I had started getting waxes here YEARS ago as opposed to just the past year or so. It's a very excellent place to go in order to make waxing more accessible. 20/10 experience. Would recommend this place to anyone.

Came here on a Monday evening. I was traveling in from out of town and arriving a little late in…read morethe day so I'm glad this place was open and hour later than most other places. Even though I arrived with less than 30 minutes before closing I never felt rushed at all. This was my first time doing sugar, I usually just hard wax. Audrey was excellent! Gentle, quick, and efficient. She talked to me the entire time which helped the time pass quickly. Overall I had a wonderful experience and would definitely come back again!

Did not enjoy the experience. The staff were unprofessional and the treatment over priced for the…read morelevel of skill. I would not return or recommend this place to anyone. I requested a brow lamination with brow shaping. I've had my brows laminated before and this time the result came out very different than any other lamination I've had before. The brow shape was sloppy and had to be corrected by another salon. The employees talked and gossiped with each other throughout the treatment which made the experience uncomfortable. No one introduced themselves. The whole experience was expensive and disappointing.

I booked a dermaplane facial with Alana, the owner, and I am simply blown away. I've had many…read moreservices done from many different salons and after this experience I will never go to anyone else. Not only will you be treated like a queen but you will also get some great knowledge in the process. They have a very experienced and knowledge staff, and offer MANY services. Of all the reviews I have done, this one takes the cake and gives it to you too!

What a gem of a place. I've been driving past Etavele for years now and each time I always think to…read moremyself, "I should check them out." Well, I finally did and I'm so happy about it. Everyone that I've met has been great. I've had the dermaplane facial and also had an appointment with the owner, Christa yesterday. She's personable, skilled, and I look forward to having this spa as my place to go for my skincare needs. They also offer mani/pedi's - I met the woman, Crystal (I think that's her name) who does them when I was in the waiting room and she was extremely friendly too. We had a chat about my favorite LV bag that I had that day. I also can't wait to try their massage services. Overall, I'm mad at myself for waiting so long to finally check it out. Lesson in all of this: Don't be like me and wait years. :)

Billie was amazing and so much fun to talk to! Time flew by as we talked. I got a facial for…read morereturning clients and feel brand new. Definitely go see Billie for your facial needs! She's great to work with! (:

Great service and amenities Gina was terrific…read moreLoved the antioxidant waters. The Sauna was such a nice touch.D3finitely check it out,you won't be disappointed.

I got a $180 hot stone massage . This was the best massage I've ever gotten in my life. The…read moreattention to detail was unmatched, I left the room instantly relaxed. My only complaint is the amenities you could enjoy after your spa treatment; it's limited to a salt room, sauna, relaxation area and bar (the rooms are very small)

There is nothing that I can say that is bad. I love this place. Amina Marie is fantastic. I have…read morehad facials and micro abrasions. Give them a call you won't be disappointed. Barbara Myers

From the owner: Renew and Nurture is dedicated to enhancing skin's health by providing personalized treatments and…read moretechniques tailored to each individual's unique needs. Our passion for bringing out the best possible results is reflected in our commitment to using only the best products and methods. Contact us for appointment scheduling and questions.