Great boat! (Larson 18.5). Really smooth and predictable. Great tube and wakeboard and decent…read morekneeboard. Finn was super helpful and friendly and met us at the dock partway through for us to drop off the tube so we would have room in the boat for the other watersports. One of the highlights of our week in Kelowna. No physical office at the pier so sign the forms in advance.

I spoke to Silje on July 14, 2017 to reserve our 19' four winns boat for Sat August 26 @ 2pm…read more She took a hold from my credit card of $400.00 to hold the reservations. I was told nothing else by her. I then get a call from Brett on Saturday August 26th @ 9 am to request that we change our boat time from 2 pm to 12 pm due to high volume. I stated that would work for us and we will see him then. He then called back asked for us to come in for 11:30 am. Kept calling to see where we were. Like relax buddy. We are doing you a favor to accommodate your high volume booking. My friend called back on my behalf to say that you can run our time and we will get there as soon as we can. We arrived about 1ish and we where okay with how much time we had left. Daniel was showing myself how to operate the boat. He did not express to me that the gas gauge was broken. We asked if he had different sizes for life jackets he stated that all we have. Not impressed with that as it is a huge safety concern. Also Daniel asked to put a hold on my credit card again of $1,400. I was very surprised to know that. I stated i was not told that there would be additional hold and not only that but of $1,400. REALLY. When expressed my concerns to Brett about everything, she laughed in my face as its not a big deal. I stated that I will be looking into a law suite against the company. I would never rent through this company as my safety comes first.

Spencer was a rockstar! hitched a ride out on a sea-doo to rescue us when a big storm came up. Talk…read moreabout going the extra mile!

Jason and Ashley were great. Excellent customer service and very friendly. Their boats were new and…read morein great condition with the best prices in town. We called several places and their prices were the best for the quality of boat. Would recommend getting the boat from lake country as it's less crowded and a much better area for boating. We will definitely be using them the next time we are here.

This was our wedding reception venue and we absolutely loved it, the space is beautiful with the…read moreexposed brick and wooden beams. The space is naturally really nice so you can do whatever you want with decor, or don't do anything at all. They have preferred vendors you can work with or you can bring in your own. They didn't have any minimums and their rental rate was very reasonable compared to other places I looked at. Everyone complimented the venue and we were really happy with our choice. They were also really easy to deal with and accommodating of any questions we had, they helped make everything run really smoothly. Also it's a historic venue which is really cool!

We booked this hotel as it ticked a lot of boxes: central-ish location, pool, free parking. It…read moredidn't hurt that we also had really good rates when we booked! The check in process was efficient and the rooms comfortable. Both couples received room upgrades. We made ample use of the on-site restaurant for breakfast multiple times and for lunch at the pool once. The staff, particularly the bar staff, were lovely. The pool was great. It was still colder than a lot of people would like so we had no trouble finding space. We were even able to take up a table to play some board games. The only complaint we had was that despite indicating we would like housekeeping every third day they never actually came. We made do but it was a little frustrating.

A huge shoutout to the Capri Hotel, Shelia Hudson, and Chef Oliver for going above and beyond to…read moremake a dear friend's 80th birthday celebration truly special. After being turned down by several restaurants, the Capri stepped up in the most incredible way, offering us a private room beautifully set with linen, and a delicious buffet dinner featuring beef, chicken, and all the trimmings. Not only was it beautifully done, but they also made it economically feasible, which we're so grateful for. We were so well taken care of by two fantastic waitresses who provided warm, professional, and prompt service to 35 friends and family members. Thank you again, Shelia and the entire Capri team ,your hospitality made this milestone unforgettable.

Mira and Audrey were top notch in hospitality and make your visit here very fun and informative of…read morechoices on the menu. You will not be disappointed with the service and their smile and charming attitudes were very memorable.

Hey ohhhh. Here we are at Cove Lake Resort in Kelowna on the west shore of Okanagan Lake. The…read moreproperty is nice. They are buttoning up for winter so most of the water related activities are unavailable. The outdoor pools are drained and all the out four furniture is stored. No matter. We came here to relax and that is what we are doing. We have a nice space to spread out in. There's a restaurant and bar in the lobby and it looks as if this place hosts gatherings through the year. The property is clean and we have no qualms with the cleanliness of our suite. We have a nice view from the third floor. I can't speak to the cost of staying here but we got the reduced "winter rate". We spend out anniversaries somewhere up here in The Great White North every year. Cheers!

I enjoyed it and was pleasantly surprised that there was daily housekeeping. Breakfast was lovely…read moretoo. Husband did not enjoy being in the bed next to the air conditioner. Kids most enjoyed the epic waterslide but the pool was not the cleanest and freezing. Hot tub didn't seem super clean either and was REALLY hot. Convenient enough location for all the things we wanted to do in Kelowna.

I just love everything about this hotel. Atmosphere, staff, rooms, waterslide, pet friendly,…read moreamenities, location to shops and golf course, Breakfast!! I accidentally booked 2 family suites instead of 2 rooms and the staff helped me with the refund through Expedia. I am forever grateful! Akshat, front supervisor, checked on me daily to ensure I was happy with service. I will choose this location for my future trips as my kid is going to college there.

Hyatt Place is rated a 3* but more like a 3 1/2 *. We stayed there using points that my husband…read morehad accumulated on his loyalty card. We were upgraded to a lovely room on the 6th floor. The room was spotlessly clean and had a nice seating area with a couch. Housekeeping did a good job cleaning the room during our stay. The staff at Hyatt are truly exceptional. Every time we were in the lobby we were cheerfully greeted and asked how we were. We had happy hour the first day we were there and the gentleman that served us was delightful. I didn't get his name but he is semi-retired. He used to work at the Eldorado Resort. When I mentioned that my white wine wasn't cold enough he put the glass of wine in the freezer to chill for me. All information is provided by QR code. I prefer to have written documents that I can access. It was difficult trying to access information with the QR code. There is a charge for parking and breakfast but the staff were kind enough to remove these charges when we mentioned that we had a problem with the air conditioning in our room and could not get a comfortable temperature. They thanked us for bringing it to their attention and said that they would look at a promptly. My husband used the hot tub and really enjoyed it. The hotel is well located just off the highway. Traffic noise is not a problem and there is easy access to shops and restaurants. We would absolutely stay at Hyatt Place again. They treated us very well and it is a lovely place to stay with amazing staff.

An amazing Hyatt Place property! We stayed for only one night but were pleasantly surprised with…read morethe experience. The staff was very friendly and helpful, to include a follow-up call to our room once we were settled. We had a pickup so they allowed us to park in the oversized parking up front which was nice as well. The room was comfy, clean, and we got a good night sleep. Breakfast was very good and included as well. We did not get a chance to try the pool or fitness center here.

went here last week and had the most amazing hostess. to start she was super socialble and even…read moreasked us if we wanted to switch our table to an patio seat because she personally prefers outside. she also offered to take multiple pictures of the group of us because she mentioned that if she was out with her friends she would want photos. I think her name was jasmine but she was so engaged and enthusiastic. we wanted to leave her a tip personally but unfortunately she was off by the time we were done eating. she also gave food recommendations to aid!

I was a bit disappointed to see the tasting experience had moved from a nice, sit down environment…read moreto a standing one in the sun in the garden. What I wasn't expecting was to be blown away by the quality of the wines, especially the Chardonnay! Everything I tried was so good.