They were very nice as it was my first time as a customer at their office…read more I was able to get fitted for glasses after my exam and received the total which wasn't as bad as I originally imagined, yes they take various kinds of insurances. Great customer service, and a wonderful optometrist.

I really like the Dr. There but my husband bought a 500 dollar pair of safety glasses from them and…read moreafter months of trying to use them, he came to the conclusion that he just couldn't see out of them. When he took them in to see if maybe the prescription was wrong they told him that this type of frame would not work with his eyes. If they know that now why didn't they know that in December? Their only response was "sorry" and they offered to let him buy a different kind and pay full price again. Like I said, I really like the Dr.'s there but I am not sure we will be going back.

The staff was kind and welcoming! They did everything to make me feel comfortable…read more Doctor Thomas was amazing! Very calm and went through every detail with care. I highly recommend Brazos Eye Care!

Great customer service. Very considerate towards the needs of the patient.latest vision check…read moreequipment. Very clean patient rooms and waiting area. In and out fast and hassle free.

I was working on an offshore production platform circa 1988…read more A paint chip flew into my eye while I was hammering on a painted pipe fitting. The O&G company flew me in from offshore to Surfside and I was driven to Dr. Provenzano's office in Lake Jackson for treatment. Dr. Provenzano picked the chip out of my cornea before the eye had had time to heal over. I appreciate his outstanding work to this day. I am now 77 years old and have been blessed with continued good eye sight.

Dr. Provenzano has been my eye-care professional for many years…read more I have been to Ophthalmologist that do not have the equipment this office has. I trust him to follow my eye health issues. The prescriptions I get there are spot on. His people are kind friendly and helpful. I have never been rushed, treated unkindly or impatiently by him or his staff. I drive from Houston to see Dr. Provenzano because of his up-to-date equipment that outshines all other doctors I have seen including medical center ophthalmologist that are advertised as the best. How can they be when they have old outdated equipment that does not show or see what Dr. Provenzano's does. The latest technology takes the guessing out of the health of my eyes.

Dr Mixon is fantastic! Always personable and willing to accommodate. I have been a client for years…read moreand that will continue. I highly recommend Dr Mixon and his staff!

I went into his office this morning for the first time. In 47 years of wearing glasses I've never…read morehad a doctor so competent. They took me in and did all the "machine stuff" then I went back in with Dr. Shandley. This was by far the fastest most accurate fitting I have ever had. He absolutely knew his business and had me looking through a crystal clear machine in no time. I have had doctors in the past who flipped the little lenses FOREVER and took so long to get me dialed in. I'm so happy to have found him and don't see switching to anyone else ever again.

I saw Dr. Shandley, for vision correction exams twice. The first time he made prescriptions and I…read morehad two pairs of glasses made. They were way to strong and I could not use them. The TSO allowed me to return them with another exam for correction. Again new perscriptions and new glasses over $300 with insurance, that I cannot use. They are still way too strong and it hurts my eyes to use them. They just sit there on the desk collecting dust and reminding me how I should have went elsewhere to get glasses. I have been making it on cheap Walgreens readers. But they are not perfect. It's a shame that the Dr's instruments do not match up with what he prescribes for glasses. I can't figure out another solution for his office. But I would not recommend this doctor.

You get what you pay for. Good work isn't cheap. This is the best dental office I've been to, and…read moremy family has tried many in LJ. Dr. Elrod and Johnson are the best.. the rest of the staff is equally as wonderful.

I love Everything about this place! Very professional, yet warm and friendly. This is the Only…read moreplace I'm willing to go to. From the front door, where I am greeted by name, till I leave. The service and the treatment is the best I have ever had. Please go and see what they can do for you and you will see, First hand, why I can't say enough good things about the whole process of Distinctive Dental!! Mary Cazaurang who smiles All the time

I called 11/14/2024 at 836 AM, my understanding is that your office was open. The woman who…read moreanswered informed me that they could not take an appointment because her computer was starting. As a former manager, my employees were expected to be ready to work at open. I chalked it up to technical issues and left a callback number for her to call once the computer was online. After waiting 45 minutes I called back, and was immediately put on hold. Okay no problem, things get busy. Then another woman picked up the phone and once i explained my experience so far, she basically had an "oh well" attitude, was cutting me off, and not listening to the answers to the questions she gave me. Distracted? Doesn't care? Too busy? I don't know, but what I do know is that the whole experience left me feeling like not only does your office not care enough to make it easy for new patients to book an appointment, they also blatantly don't care once their behavior and treatment of patients is pointed out to them. I politely declined the appointment and explained that we had gotten off on the wrong foot with the computer thing, and that I was getting the impression that the employee was not happy I called, and more annoyed or frustrated that I called for an appointment. I informed the woman of this, and her response sealed the deal. There was no "Would you like to speak to my manager?" nor any apology, resolution, or anything aside from, "Hmm, well ok!" This is bad business guys, I hope someone in charge reads this.

I been coming here for years. It's very beautiful inside this facility. Dr. Jackson is extremely…read morecaring and informative. I will keep coming back.

Absolutely everything could be improved. They tell me show up 15 minutes early for paperwork to…read moremake me sit there for 3 hours before being seen. They the say a new patient is always a minimum of 3 hours but they're not supposed to say that. Then it's fee after fee and they say it's an actual eye exam that's why it's more expensive. I've worn corrective lenses for 20 years and have done all the exact tests I got done today if not more anytime I've gone. It took them 45 minutes to figure out my prescription and it seemed like nobody knew what was going on in there. They hand me trial contacts say the lady at the front will tell you prices don't even say which contact is for what eye or what my final prescription is. I told the doctor my left eye still looked blurry and he tells me I have 2020. 0/10 would not recommend unless you want to be scammed out of your money! I wish there was negative stars. Missed work to be on time for my appointment just to watch the wait room fill up twice and empty before I was seen.

My daughter was being fuzzy & cranky one of the people that work there gave my daughter some snacks…read moreto eat & to distract herself.