It's hard to believe places like this still exist. Old school barber chairs, great vibe, personable…read moreemployees and an owner who cares. The place is very clean and comfortable. I walked in without an appointment on a Saturday close to closing. It was jamming. I expected dirty looks and to be turned away. Nope! I was welcomed and told it would be a little while but they'd get me in. Boom they did. Owner himself took care of me. Nice haircut, trim, clean up. I will definitely be back!

This people is horrible people don't respect their clients math didn't get my hair cut cause i…read moreasked him why he makes me wait for 45 minutes and he asked me to leave and then Chris the owner said he didn't feel comfortable to cut my hair and he will do that and all the people in the store said that's wrong!! I really don't recommend this store

Excellent barber shop , Luis is an amazing barber. Everyone there was nice,vi recommend this…read moreestablishment.

Was in the area for work bc I'm a big bad traveling man with a job. Jealous? I'll be upper middle…read moreclass by Tuesday. Anywho, I needed a haircut for a wedding and I found treys. Obtained the haircut and the proceed to kick so much ass at the wedding that some broad came up to me , got in my grill, and says "hey great to see you, your hair needs to always be like this." We ended up making (protected) love that night. Thanks Treys barbershop!

Louie always makes his customers feel welcomed, has a great vibe and never lets them leave with a…read morebad cut! 10/10 would recommend to anyone trying to get a professional cut

What a jerk....came to this place because it states in the window "walk-ins welcome"...he rudely…read morepushes me off because I didnt make an appointment...I remarked about how it is posted walk-ins welcome....he snarkly states he needs to change that window display, posted here...no kidding....change the display and your attitude...proper etiquette woukd have been to offer some sort of accomodation given the circumstances....

Great staff. Highly recommend. Been going there for many years. Best haircuts in Southingtonread more

Great place with even better people! A barbershop that will…read morenot let you down, taking their time to make sure you are happy with your cut. I have recomended more friends and co-workers to this place than any other business I have dealt with. Never had a bad experience!

The barbers do such a great job, more than a great job. My hair was cut perfect and nice that it…read morefelt smooth the way I wanted. This is the best barber shop in Connecticut or the USA where I went!

Tyler Palumbo has does such a consistently awesome job, haircut and beard trim. This was my second…read moretime (forgot to leave a review for the first) and I just wish it hadn't taken me so long to find such a great barber! He takes his time and clearly cares about his work, the vibe of the place is great, friendly, and they all take pride in their work. Couldn't recommend The Lost Art Barbershop more, and if you can, book Tyler! (he lists appointment times on the Booksy app)

The barbershop is very clean and just great vibes in general. Travis is my barber and I think he…read moredoes a great job with my cuts.

Hair cut for my girlfriend and I the barbers are professional the aesthetic is welcoming we keep…read morereturning to Jermaine he delivers great service while remaining respectful and friendly

As someone who has extremely thick hair, I am very much careful with who touches my hair, because…read moremy hair is a diva! I am part SubSaharan (despite people trying to say to me otherwise) and so because of that my hair has a tendency to snarl since it gets into tightly wound curls. I had asked my stylist (Angie) to do a long layered cut and to do a "Protective hairstyle." Somehow, I felt like the vibes were off. Although it no doubt looked amazing the first day, not even a week later my hair is tangling the same exact way as before I had gone to her to get it fixed. Say what you think, but the last photo is immediately after the appointment and these other three are the photos of what she had done to my hair a couple of days after my appointment. (My hair is definitely not made for applying heavy heat like that!)

Meraki did a great job! This was my 1st in-salon cut and color in over a decade which means I was…read morein my 50's when I was last seen by a professional. First, they were almost on-time (I waited less than 10 mins after entering the salon and considering the fluidity of the process they were great). Mark cut my hair and the colorist (whose name I cannot recall - chalk it up to my old age!!) handled the dye process. The cut was well done - I only wish I had asked him to take a bit more off the top - which I mentioned on my way out and he offered to put me back in the chair on the spot but I declined - I wanted to test-drive his work to see how I felt. Then the colorist took over. I wanted the darkest blue dye job they could offer. They covered ALL the bases - all the way down to how my color would process as all my hair is white except for the back of my head which is medium grey, meaning that there would be different shade of blue, based on the existing color. I think they noted this so that if I wanted it to be uniform I would need to start with a bleaching. This was not needed as I was fine with the color this first time, but once again, they were keenly focused on customer satisfaction. The dye job turned-out to be a bit lighter than I had hoped-for, but because we had discussed it beforehand I was not surprised and was (am) satisfied with the outcome. I was also told that if I wanted a deeper blue I could return in 2-3 weeks and do another round of color which would further deepen the tone. In the end I tipped each 20-25% tip on half the total charge. Were I not disabled and retired I would've tipped a bit more, as each took very good care of me. So, long story short, the salon was great and the service was great, not only because they did a great job (which both certainly did) but moreover because they made it clear that they wanted to ensure that, and every point between my arrival and my departure, I had the best customer experience they could possibly offer...and at that they succeeded 100%!! I will DEFINITELY be returning in the future and they fully have my complete recommendation to others looking for great hair care and a Grade-A customer service experience!!

My son received a bad haircut from another barbershop in town. I called Bridge 9 for an appointment…read moreto have it fixed. They were closing but the owner let him come in after hours and fixed it for free. From now on, we won't go any where else!!

There are a number of things about this barber shop that make it fantastic; as a woman it can be a…read moredaunting task finding a barber shop. Luke could not have been more friendly, courteous, and respectful. This is the first barbershop I've ever set foot in where my barber asked me my pronouns. If I could give more stars, I would. Thank you for giving me confidence and providing a welcoming environment.