Excellent dog walking service! Scott and Mike are amazing!…read moreTrue dog lovers who take pride in their work

Scott Takes great care of my Australian Shepherd. My dog knows Scott's name and gets excited just…read moreknowing he will Be boarded whenever we are leaving on a trip

Dogs are alwaus excited to go visit! They are never stressed when we pick them up. I would…read morerecommend them to everyone. You won't be sorry.

YOU GUYS DON'T EVEN ANSWER YOUR PHONES. I have been bringing my 2 year old blu for 8 weeks. I…read moredecided to board him this weekend. Upon pickup the staff wasn't friendly and never had been at pickup or drop off. I ask several times how things went and typical response is oh you didn't get a call so everything was well. The receptionist are young, inexperienced and typically don't have any answers to questions about your pet. We have never been offered a tour and offered a bath after a weekend. When my boy blu came out today at pickup he was timid, scared, full of dried pee, face down, not excited and depressed. Upon arriving at home he has been acting strangely and not the upbeat dog that we are accustomed too. I honestly believe that your pup sits in a kennel more often then not. I'm more upset because he was covered in dried urine so I assumed he's kennel wasn't cleaned. He looked terrible and don't understand why. As a facility that is ran by vets it sure needs improvement. They have been under construction and the lobby looks cold, dark and quiet. I've asked several times how many dogs are here today and usually about 10. I believe you need to visit them and see what you can improve. You're not giving or being with the pets like they are. I have a feeling they go out for a small period of time and kenneled the rest. I feel like pets are treated not the way they should be. Blu's nose was all red and nails all beat up so that indicates he's in his kennel way too long. Your competitors have warm and friendly almost home rooms to sleep. If you had this your dog wouldn't be covered in dry pee. Couple things to help improve: 1.Act like the front staff knows and cares about your pet 2. Offer a bath after boarding for more then a couple days 3. Offer a tour to new clients especially the first day of drop off. It takes a few minutes 4. Train tour front desk to be friendly because it seems like things are always an inconvenience 5. Visit your local competition. There is a reason why you have such a big place and not many dogs per day 6. Train your staff on upgrades asking for a bath nails etc. 7. Remove asking for a tip on your credit card machine because at this point I don't know why anyone would tip. 8. Introduce a vet to your clients. 9. Spend more time with the pets instead of keeping them in a kennel for most of their time. 10. Make some immediate changes because your business won't survive if this how your business is ran. There is several reviews similar to mine so I can't imagine we aren't all saying the truth. We have 2 more days left to return and would rather forego the money and go elsewhere. I also emailed in to your only email so maybe I'll get a response. I'm so sad for our boy right now. I would highly recommend any new client to pay attention to your pet and consider going elsewhere because there is much better places for the same price. I hope you can use my review to improve. Even though your under construction 2 months in it really turned us off as well. I won't be returning to your facility for anything in the future. I've called over 20 times today on 05/16 and they won't even answer their phone. It's very sad. Update: The manager has called me several days in a row to check in on blu. In the mean time there is one current and former client that have reached out to me. The current client says that their dog pees in the house often and is most likely being in a kennel. The previous client indicates they don't come back because their dog has been traumatized as well. I'm not the only client that has indicated concerns to this daycare. I also contacted the owner of the daycare in PA twice and left messages and email and not one return phone call. The experiences at this dog daycare are traumatizing to pets. Also, the company has the tenacity to call other businesses about my review. This is a low blow to me personally as that is unfair business practices. Look at yourself and see how you can improve your business. All clients go elsewhere.

This place is amazing. The owner and staff are wonderful and you can tell they love being around…read moredogs. While it is not easy for me to leave my two dogs, I know they are being taken care of very well. They provide great updates as well as offer many services to make sure our dogs are happy. The facilities are super clean and i appreciate all the times they have taken care of our dogs.

The Emerald Paw Pet Resort took excellent care of my 4 month old puppy during her stay there. The…read morefacility is super clean. The staff is friendly and professional. She was thrilled to have play time with the other dogs there. I was very confident she would be safe and well cared for! We'll definitely be back!

My puppy absolutely loves Paradise Paws! She goes weekly for daycare and also boards there when we…read moreare out of town. Prices are very reasonable, and I love that the boarding is kennel free. My pup is so tired out when she comes home. She gets SO excited when she knows we are going to daycare -- she honestly can't get out of the car fast enough to get inside. The staff are wonderful and know every dog by name and love them like their own. Highly recommended!

My puppy goes to daycare 3 times a week and loves it. She's so excited to get out of the car, she…read morecan barely control herself. She's young and full of lots and lots of energy. I really like the people who work there and the owner. They will spend a lot of time with you. Given she's a puppy and continues to need training at almost 9 months the owner was extremely helpful in giving me advice in how to train or when I would need a professional trainer. I also found out they work with her on her behavior problems. I was told she plays a tremendous amount and it's proven by the exhaustion she has when she comes home. My husband and I get to have a quiet, relaxed night. She's schuduled for boarding and I have never left any of my dogs with boarding facilities. I've always used petsitters. Given that's it's kennel free and there's someone there with them I feel secure and trust Paradise Paws I'm not concerned about my decision and think she'll have a great time. They're also expanding and will have other activities in addition to space so I'm looking forward to agility classes.

Our dog was a patient at Pineview Animal Hospital for over 12 years. Recently, she experienced a…read moresudden and severe neurological decline and became completely unable to walk. Given her age and a probable brain stem tumor diagnosis, I contacted the hospital specifically requesting to speak directly with her veterinarian to discuss what was happening and to problem-solve next steps, including prognosis and quality-of-life considerations. I was unable to speak with a veterinarian. After multiple calls and detailed explanations to reception staff, the only guidance relayed to me was to take her to the emergency room, with no further discussion, reassessment, or quality-of-life conversation. When I asked why, I was told the practice was "a clinic, not a hospital," which was confusing given the hospital designation and our long-standing relationship. Because I could not have a direct conversation with the veterinarian, we sought a second opinion. Under the new veterinarian's care, our dog's diagnosis and medications were completely reassessed and contradicted, and she has shown significant improvement in a very short period of time. We were very close to making an irreversible end-of-life decision based on indirect communication and limited engagement. For a senior dog in acute crisis and a family seeking guidance, we expected more thoughtful involvement and direct communication. I hope the practice reflects on how situations like this are handled in the future.

Do not take your beloved pet here…read more Our family had a wonderful experience for 12 years with our first dog under the ownership of Dr. Laura Meffert and Dr. Julie James. Based on this wonderful past experience we brought our newest furry family member to Pineview. However our recent experiences have left us infuriated at the treatment of our dog and do NOT recommend brining your pets to them. Under the new management (a corporation called Mission Veterinary Partners), the practice no longer allows you to sit in during the appointment with your dog. Which has led to 2 major concerns as we have not been able to observe what is actually being done during the visit. First concern, after having another dentist look over our dogs teeth he was shocked at what he saw had been missed--he explained that it should have been caught at our dogs 6 month appointment. What was missed will lead to periodontal disease and therefore will require expensive work as our dog is now over a year old. Second concern is that not once, but 3 times our dog became incredibly ill after spending the night at the kennel. Each time we have followed up we have received vague and unhelpful answers as to what could have happened during their stay. Most recently andobject appeared in our dogs stool despite having given clear instructions that nothing should be left in their kennel. This led to a visit to the emergency room. A third minor annoyance was to learn that despite being told and paying for our dogs nails to be trimmed, they were in fact not as was pointed out by the trainer we went to shortly after the appointment at Pineview. After reaching out to management first and receiving no acknowledgment of wrongdoing we have decided to take our dog somewhere we can trust. And based on these experiences feel strongly to leave this review.

Love Meyers Animal House! I have taken 4 different dogs to Meyers over several decades for vacation…read morestays, grooming & day care. The staff is a loving & responsible crew, every one of them. I think the highest recommendation you can get is from each of my dogs: Boomer, Spunky, Courtney & Freddy who absolutely could not wait to get to Meyers for weekly day care. Dogs don't wag their tales if they don't know they are safe and going to have a blast!

I bring my two dogs here whenever I go on vacation. The first time I dropped them off, I left…read morecrying because I had never boarded them before, but I learned quickly I had nothing to worry about. One of the staff texted me photos multiple times a day (I had paid for a picture a day, but this woman was kind and texted me several) of them playing and getting treats. It's clear the staff loves the dogs, and I know my pups are in good hands here. The only semi negative is that this place is very pricey - but worth it.

We've used Paw Pals several times to cat sit our 2 kitties when we are out of town, and hands down…read moreis the best pet sitting service available. After every visit Brittany sends a very thorough message of how each visit went which includes photos/videos. Every time I read her messages it has always given me such reassurance that my kitties are being taken care of extremely well, and that she gives her utmost attention to their needs. One of our cats who is very shy and normally hides away from guests, has warmed up to Brittany and makes biscuits on her lap!! I recommend Paw Pals to everyone!!

Ryan was an amazing cat sitter. He gave very thorough updates after each visit. He also took care…read moreof my cat exactly how i wanted him to. Im so happy with his service and will definitely book him again!

My review is ONLY for communication. I've called twice over a 3 day period, both times I left clear…read morevoicemails and left my phone number. I haven't received a call back. Their vm says they will return your call same day or if you call outside of normal business hours they will call back the following day. Tomorrow will be day 4 with no response.

I have been taking my puppy (almost 1) to Prairie Pawz to daycare for months and we have boarded…read morehim here once as well. The staff is incredibly friendly, thoughtful, and attentive. For daycare, my puppy and I are welcomed with a big smile and a big hello to us both. When he is picked up, the staff tells us who he played with and how he did. They even are helping us train him to get comfortable in a kennel. During his boarding stay the staff went above and beyond to say the least. They gave him extra love when he would get nervous- they even put him in a thunder jacket to calm his worries. Amazing. We are so thankful. They took Christmas photos of him after a complementary bath which were adorable! They communicated so well (and fast) so that we were at ease being far away. I recommend Prairie Pawz to everyone and will continue to do so! Thanks Prairie Pawz for taking such good care of my baby!

Lucky Dog is a second home for our dog Ellie. She was a rescue that is not very trusting of other…read morepeople and some dogs. From day one they have made her feel safe there. She actually starts squealing with excitement about 3 miles from Lucky Dog. We love the extra services you can get like "the Works" bath, ear cleaning and nails trimmed. We went through a period of family members having health issues. It was a blessing knowing we could call and take Ellie for boarding at a moments notice. During one unexpected stay we had to be away longer than we had anticipated the Lucky Dog staff had no issue getting her extra food to tide her over until we returned. When we inherited a second dog Max, we knew he would love Lucky Dog too. Daycare is sometimes more activity than he prefers but he is happy to board with them. For his first time boarding Greg made sure he put Max in a kennel with his sister to help him cope with this new experience. When the dogs come home they are happy and ready for a nap! The staff are all top notch and we truly feel like they are extended family. We couldn't be happier with Lucky Dog daycare and boarding!

When I moved to Madison, I knew I had to find a doggy daycare for my standard poodle, Beau, to get…read moresome energy out while I was at work. Lucky dogs has been amazing. The staff are friendly and knowledgable. When I explained my dog was a bit shy, they explained they would slowly introduce him to some of the calmer dogs before letting him out to play with all the dogs. One of my favorite features is that they close for "lunch" for a couple of hours. During this time each dog is offered their own food (if you brought some) and water in a private kennel. I like this because it gives the dogs a break from all the social interaction. They have a handy electronic check in and reservation system. Plus, you even get a deal if you buy so many days of daycare at one time. They also offer their bathing facilities for free if you'd like to bathe your dog there, or you can pay for services like bathing and nail trimming while you're gone. Lastly, they offer boarding services only to their customers who go to doggy daycare. Their boarding services include plenty of interactive playtime out of the kennel.