Truly the most inconsiderate, and rude person I have even spoken to. I called once and gave the…read moresecretary my information, and the I called to check back 4 days later. She proceeded to call me back and chew me out for calling twice.

She is very unprofessional, rude, and demeaning. She's a very poor communicator and extremely hard…read moreto work with. Her pricing is not transparent and will not provide detailed billing and will not resolve the issues....STAY AWAY

Hired for a family custody case. It appeared that he had no idea what to do in the family court…read moresetting. Spent thousands of dollars, and ended up doing all the work ourselves. In addition, had to stay on the attorney to get anything done or for any communication purposes. Would be better off representing yourself. Very disgusting to charge what he charges, and offer below par services.

My daughter was asked to fill out a survey reviewing her experience using David as her legal…read morecounsel in her divorce and child custody lawsuit. I told her just hit the suck button every time. His legal advice was erroneous at best. My daughter's marriage was horribly abusive and David never did use any of the supporting documentation or witnesses. Due to his incompetence the children are still in the abusive home.

I was struggling comprehending Missouri law that pertains to estate, probate, will, etc. He was…read morepatient to listen to my concern, didn't rush, and quickly corrected my interpretation of the law. He was personable, caring, conveyed sympathy for my loss with sincerity, and then explained what is required of me, and the best efficient method to move forward (saving hassle and time) *with no benefit to him. I encourage all to call on RRL for estate planning. He offers easy scheduling online for a 20 minute consult date and hour that is convenient to you. He phoned must sooner. I have already pleaded with my best friend to schedule a consult for preparing her parents estate. Which proves Richard also has passed the best friend bar. Thank you Richard Russell. The peace of understanding I received after your consult is priceless.

I needed guidance on a difficult probate situation following the passing of a family member. Mr…read more Russell returned my phone call promptly, had paid attention to my message and had a good handle on the situation before we even spoke. He was able to very quickly provide me with additional information regarding a will that was being probated, over the phone, and provided a description of our family's options, and the possible outcomes. He helped me quickly resolve uncertainties in a difficult situation. This was our first interaction with Mr. Russell, but based on his response to this situation, my family will be contacting him for future estate planning needs.