I ordered a Deluxe "TELEFLORA'S SAPPHIRE SKIES BOUQUET" and the flowers I received are considerably smaller than what I expected for over 60$ read more

The Flower Stop - What I received - Florists Near Me - St. Charles, Missouri

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The flowers exceeded my expectations. I have bought from them several times and their work is consistently great

Went in for the first time to get a personal bouquet and they were amazing! She let me choose a few flowers create around, I gave her a price range, and she was finished in less than 10 minutes. The bouquet she created for me is lovely and I will be going back! read more

The Flower Stop - Bouquet - Florists Near Me - St. Charles, Missouri

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I sent review to : cottlevilleflowerstop@gmail.com Jane G This arrangement looks Nothing like the picture on your website! Even the blue cube vase is missing Am totally disgusted with what they sent instead. Not worth the $60. read more

Words cannot describe how amazing the Flower Stop is, but I will do my best! Kristi and her staff at the Flower Stop handled the flowers for both of my children's weddings. To put it simply, they were stunning! From the wedding party bouquets/boutonnieres, to the tablescapes, to the outdoor arbors, everything was amazing. They truly elevated already beautiful venues into elegance I could not have imagined possible. I received countless compliments on the flowers throughout the evenings and all of the credit goes to Kristi and her staff. Not only did they execute what we asked for, but they thought of things we didn't, and added touches that were perfect. Our planning session were also great. Since we didn't know exactly what we wanted. Kristi was able to give us lots of advice, options, and examples to help us in the decision making process. She even gave cost saving suggestions without us even asking, which we definitely appreciated. If you have an event, I highly recommend checking out the Flower Stop. read more

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They made me a last minute graduation bouquet for my closest girlfriend in 15 minutes during this holiday season. Way better then the kind in the grocery stores and only 20$ big. Their little shop has the most fun and unique holiday decor you can buy as well. Must check it out in downtown Cottleville. read more

The Flower Stop - Christmas decor - Florists Near Me - St. Charles, Missouri

This place operates like a monkey fing a football. I went in to pickup an arrangement I ordered at the time I was supposed to pick it up and they ran around frantically asking my name 4 times. I had to show them a picture of the order from my email. They then gave me a pathetic arrangement that looked nothing like I ordered. Never again. read more

The Flower Stop - What I ordered - Florists Near Me - St. Charles, Missouri

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If I could give it no stars then I would. It was my birthday yesterday and my fiancé ordered me flowers through an extended website. They was supposed to come in the morning which he paid extra for which never happened. Flowers arrived around 3pm and the flowers looked NOTHING like the picture. As I can see the reviews tell it all. This is a bad company to get flowers from I wouldn't recommend it . read more

The Flower Stop - What it was supposed to be - Florists Near Me - St. Charles, Missouri

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I really wish I could remember the lady I spoke to taking my order, my brother in law just passed away & wanted to order my sister some flowers, she was extremely helpful, and very patient with me as I ended up getting a little emotional. Really,really appreciate her help . My sister said the arrangement was So Beautiful !! read more

Excellent service! Enjoyed my conversation with the lady who took my order. I was calling from out of town to send flowers to my mom for Mother's Day. She gave me some great suggestions and my mother was so very pleased with what she received! read more

Honestly, my photos speak for themselves. My boyfriend decided to surprise me and have flowers delivered to my work as a thank you gift. He made sure to order the "Premium" arrangement (the highest quality offered with the greatest number of stems). Here is a photo of the expectation of what was advertised vs reality of what I received. He paid $70 in all for this bouquet. We could have hand made a better bouquet of flowers by buying two grocery store bunches and combining the best blooms from them. We are extremely disappointed. My colleague tells me that The Flower Stop is usually known for great bouquets. Well, this was not it. We understand that substitutions are not uncommon, but the bouquet I wound up with is more than 50% greenery! This was not a case of minor substitution, this was a case of false advertisement. I received 4 roses, 2 unopened lily buds, a small handful of carnations, purple statice, and the other half is greenery. The advertised bouquet is more than 30 full blooms. We wound up with a $20 bouquet at the most. We are moving to Cottleville in October from the Winghaven area and will not be using The Flower Stop in the future if this is the quality we can expect. We would not recommend this florist to anyone. And when it comes time for the major special occasions in our lives, we will go to a business that provides a better service. read more

The Flower Stop - Advertised bouquet - Florists Near Me - St. Charles, Missouri

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I completely lacked on getting flowers on time for Mother's Day (during Covid-19) and thought I was going to be out of luck. I found this place online and I was not only able to get some flowers for Mother's Day for my MIL but they could do it next day!!I placed the order at around 9pm last night and called today at around 12pm to check they got it. Mary picked up the phone and I was blown away by how nice she was!! Today by 2pm my MIL had a beautiful arrangement at home and I couldn't be more grateful!! read more

The Flower Stop - Online pic - Florists Near Me - St. Charles, Missouri

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The flower arrangement I ordered FAR EXCEEDED my expectations!! The picture of it online was very pretty, but the arrangement that was delivered was absolutely GORGEOUS!! There was a slight mix-up with the delivery, but the owners did everything to make it right! It is definitely beneficial to work with locally owned businesses. Thank you, Flower Stop!! read more

Three years in a row my friend has sent me flowers. He pays for a premium arrangement every year and while what arrives is beautiful and thoughtful it is not what he pays for. 3 roses total in the arrangement. One year it took three different complaints with three arrangements to arrive to actually receive what he purchased . I do not understand why the online floral companies continue to contract through here when the execution does match the sales read more

They will NOT give you what you ordered. You pay a lot of money for flowers and they will give you the cheapest substitution possible. This is a common repeating pattern for each customer. The owner should be embarrassed and ashamed. read more

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DON'T STOP AT THE FLOWER STOP I received an email notification telling me my very overpriced flowers had been delivered to my aging grandmother... I contact grandma and she's like, "What flowers?" Four hours later, the delivery driver calls and tells me no one was home when they tried to deliver earlier in the day and that they'd try again after Christmas. No attempt to call me or grandma (both numbers were required with the order). Interesting. This company is totally bush league. Don't trust them to deliver anything. They'll say it was delivered even when it wasn't! You're better off using Schnucks or Dierbergs!!! And don't use FTD, they contract these clowns out! UPDATE: Just got off the phone with Liz... she confirmed my suspicions that this place is total amateur hour. Horrrrrible customer service. She kept talking over me. Our conversation ended with her agreeing with me that Dierbergs and Schnucks would be better options for the future. I like to support small business... but I can't buy off on companies that take your money, fail to deliver, and then lie to you about it. #bushleague #amateurhour read more

This is a flower shop is packed full of beautiful flowers and gifts. I was in for the first time on Oct. 2nd to pick up a corsage for our sons first homecoming, I had driven past them before but had never checked it out - so glad I did. Anyway, when I picked up the corsage I was slightly under whelmed - the white roses were more of an off white and not what I had in mind. Without hesitation I was asked what they could do to make it better so I asked if they could make it a little bigger and make it look more of a bright white. The owner sent it back to have a few flowers added and when I got it back it was beautiful, exactly what I had envisioned. I will definitely visit them again and have recommended them to my friends. read more

Ordered flowers for my wife for our anniversary. Chose a large arrangement from 1-800-Flowers. What was delivered was a joke. Did they not think anyone but the recipient was going to see it? Did they honestly think the recipient would WANT to receive it?! Had good experiences with them in the past but can't ever see myself doing any business with them again. read more

The Flower Stop - This is the joke that was delivered - Florists Near Me - St. Charles, Missouri

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What a disappointment. I ordered a deluxe arrangement for a friends birthday. It was supposed to be large bloom sun flowers with orange mixed in. I upgraded just to make it perfect. She recieved 6 wilted sunflowers with nothing but greenery. Simply sad! I actually feel robbed. read more

We have been very impressed with the style and color of the arrangements delivered from The Flower Stop, and the flowers have been of excellent quality. Their roses hold their shape for days, far longer than others we've received. Recently there was a small hiccup in an order and a replacement bouquet arrived today, as beautiful as the others, a bright spot on a gray day. Hats off for wonderful service! read more

I tried the Flower Stop after a recommendation from a colleague. I know very little about flowers so I asked for recommendations from the nice person who answered the phone. It was clear she was knowledgeable about flowers and what would please my wife on our anniversary. So I told her how much I was wanting to spend and left the rest in her hands. Turned out to be a good move. My wife loved the flowers and her friends were asking where I got them. The flower stop gained some new customers last week! Great service and great product! read more

Tha k you so much Flower Stop. My son ordered Mother's Day flowers and they were absolutely beautiful! The chocolates were delicious too. Such a friendly staff and always helpful! Thank you again for another wonderful arrangement!!! read more

Not too sure why these reviews are so bad. The flower arrangement sent was beautiful, last minute and all. I definitely recommend the location. read more

I chose this shop without looking at Yelp (my mistake!). My first issue was with customer service. They called to change my delivery date (I had chosen Memorial Day, so understandable), but when I tried to call back, I got a full voicemail when I tried both phone numbers. That happened like 5 times before I finally got a live person. She didn't know what I was talking about, so basically just asked whoever else was there if they knew about the call I had received, to which they all said no. But she said she would take care of it, and thank goodness it worked out. My main issue is with the work itself...the first bouquet is what I ordered, and the second picture is what was delivered. I understand it can't be exactly the same, but these two hardly even look similar. From the pink roses instead of white, to that cheesy bow! These flowers were for my mother-in-law who is celebrating her 50th wedding anniversary after her husband passed away several years ago. I wanted them to be beautiful and special, and was very disappointed. Lesson learned...use Yelp always! read more

The Flower Stop - Florists Near Me - St. Charles, Missouri

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Ordered flowers for my wife for V day they were to come with chocolates. Choc. never showed up. When I called they said they would be delivered next day. Never showed up. Won't use them again and won't refer them. read more

Friendly staff is fast and responsive. Great product. Shopped around; this place has the best prices in the area!

I called yesterday to place an order today for two bouquets. I didn't give much input, just a price point and a couple ideas. They are so sweet and accommodating, both of my bouquets were beautiful. One of the most exciting things is how they bloom and grow in the days after you bring them home. I highly recommend the flower stop for any of your floral needs!! I will definitely be using them from now on. read more

My mother in law ordered an Easter basket that was supposed to be delivered on Easter Sunday. I got a completely wrong basket, no plush bunny was included either. She paid $80 dollars for theater size candy in a plastic basket. Can't rely on anyone's word now a days. read more

Very disappointing! The shop disregarded the "Special Instructions" resulting in a delivery time at the end of the school day when the teachers are preparing for pickup. When I called they just said "yeah they should have highlighted that" meaning the special instructions about delivery time. I feel Ike I just put a match to my money. read more

I only used this florist because I sent some flowers through teleflora and this is who I got. Horrible, horrible arrangement - wilted, smooshed, petals falling off... I am so upset and embarrassed I sent someone somethig so atrocious for a birthday, and irritated I spent so much money doing so. A $10 bouquet from Schnucks would have been better, and I am not exaggerating. I have never left a bad review on Yelp ever, but I cannot let someone else make the same mistake I did. There are lots of other great florist around - PICK ANOTHER STORE AND DO NOT GO HERE! read more

My daughter sent me a birthday bouquet. It came a day late, I'm certain because of the weather being so bad. When I did receive it, I saw that the flowers were not fresh and frankly weren't "arranged". Each kind of flower was put in the ugly vase in their own group without arranging. After just two days (after making sure the water was fresh) this is what it looks like. I have received other bouquets from a different source that had stayed fresh and beautiful for up to ten days. I barely had a chance to enjoy these such as they were, before they were completely wilted. I hate to even tell my daughter because of the cost. However, I will because I wouldn't want her to order from here again. Carolyn E read more

The Flower Stop - Florists Near Me - St. Charles, Missouri

Long story short... We had a wedding, we needed flowers. The Flower Stop had what we needed, with a professional staff and lots of smiles. They also had two beautiful dogs on site for me to pet. That's a big plus for me. The big day came and the flowers were amazing. Thanks for making my big day a pretty one, well prettier! :) read more

I called to order flowers for a high school dance that I would pick-up same day. I told them I would be there between 4:30-5:00 to pickup. They said that was fine. I arrived at 4:55 and the shop was closed. Online hours said open until 6:00, the door stated open until 5:00. I called both phone numbers, knocked on both doors. A neighbor nearby said she saw the owner leaving 10 minutes prior. The shop called two days later to find out why I hadn't picked up my order and when I told her about the store closing early, she didn't really care. No apology, interrupted me and seemed bothered that she had to call. Poor customer service. Would never go here or recommend. I'll definitely return to Mexico Road Florist (they are SO much better!). read more

After years of doing business with The Flower Stop they have lost my business. I live in Texas and have ordered flowers for my Mom and Grandma who both live in the St. Charles / St. Louis area for birthdays and Mother's Day from this florist for around six years, but not any longer. Since the business was sold to a florist called "Bloomers" I have noticed that customer service has taken a nosedive, but what's worse is that the quality of work has gone far downhill. I ordered flowers for my Mom's birthday in April. I have added photos to this review: one is what I ordered as shown on The Flower Stop's link to Telaflora and another that is a photo of what was actually delivered. The arrangement and delivery cost a total of $74.95, which is fine because it's my Mom. The Flower Stop did call to let me know they would need to substitute the container because the one shown online was unavailable and I was fine with this. The flowers were delivered and my Mom called and said she liked them. I was curious about what the substitution was for the container so I had her send me a picture. Forget the substitution of the container, the floral part of the arrangement was NOTHING like what I believed I was ordering. There were no lilies at all, and there was no attempt to even come close to the colors as shown in the Telaflora photo. The execution was poor and not at all worth the $60+ I paid (the price before delivery fee). After seeing the picture, I was pretty pissed off. I called but was nice about it and explained the situation since I'd trusted this business for so many years... for floral arrangements I needed to send back home they were my "go to" place to call. The associate took my info and the next day I was contacted and told I'd get a partial refund. I thought that was fair. Here we are, almost a month later, no partial refund has posted to my account. The phone often goes to voicemail when calling this business; I don't have time to screw around with the owners and staff over this. I'm taking my business elsewhere for Mother's Day and going forward. The Flower Stop / Bloomers completely lost my trust and that really upsets me because I believe in supporting small businesses, whether they are where I live in Texas or elsewhere. read more

The Flower Stop - What was delivered. I was aware of the substitution of the vase, but the flowers are nothing like Telaflora's picture. - Florists Near Me - St. Charles, Missouri

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I was a recipient of flowers from The Flower Stop. The bouquet was gorgeous - really gorgeous, but what the five star rating is really for is the service. My sisters ordered flowers from out of town, and had them sent to my home. Since I work during the day, The Flower Stop tried to deliver there, as well as trying to find neighbors to accept them, with no luck. They looked up my phone number, which wasn't on the order, called and apologized (not their fault!), and made arrangements to deliver to my workplace, which was 15 miles away. They were so nice, and the end result was a very Happy Birthday Girl! read more

I ordered flowers from here for Mother's Day. I am extremely disappointed. I paid almost $80 for the arrangement. The hydrangeas were brown when the flowers were picked up and while they put in Stargazer Lilly blooms in the arrangement they never opened and were dead in two days. The roses, while a pretty color turned brown in two days and died. It just seems that the flowers were old when they were put in the arrangement. I have had flowers last much longer from a grocery store and paid half the price. This was my go to florist for years but a few years ago the business was sold. I have tried to use them on several occasions and I'm always disappointed. I want to support local businesses but I need to find a new florist. read more

I ordered a bouquet from FTD that was completed by the Flower Stop this past Friday, and was COMPLETELY disappointed with what I received. FTD allows you to purchase 3 different levels of any of their bouquets - good, better or best. I ordered the Deluxe or "Better" version and unfortunately what they delivered was not even of the quality shown in the "good" picture. The flowers were delivered as a gift, and looked so sparse when delivered that I had to go to Dierbergs and buy additional flowers to make the bouquet presentable. (which does, of course, defeat the purpose of having flowers delivered in the first place). I have lost faith in both FTD and the Flower Stop after this very poor experience. read more

Was told flowers were delivered.... they were not........when I called, they said the arrangement was on the way...... then said it was delivered, it was not. NEXT day, flowers are delivered by an EXTREMELY rude woman who asked my name then shoved an unwrapped half dead vase of flowers in my face and said "Here!" then stormed off. The person who sent it said it was NOT the arrangement they ordered. The roses were loosing petals and there were no iris, just a bunch a filler that looked like it was pulled from the side of the road while it was en route. Just get your flowers at a different business, this one will disappoint you. read more

The Flower Stop has the personal touch and are also so professional. They go out of their way to make any and every occasion perfect!

Love this florist! They did my daughter's wedding bouquet and the mothers' flowers plus the rose petals for the flower girl-- all were perfect. They saved me in delivering the flowers when I forgot to pick them up on Saturday for a Sunday wedding. I couldn't be more grateful and appreciative of their extra effort!! The wedding bouquet was amazing and it was not to my taste in the beginning, just my daughter's. But it really was beautiful! I cant praise this business enough. read more