I cannot speak highly enough of the care and service provided to my mom, for whom even getting to the office was a challenge. (In fact, Dr Hopkins actually offered to make a house call!) The procedure was made effortless and painless, the the outcome was a perfect success. read more

Great experience all around. I had to take my son here for an ingrown toenail. They were able to see him and treat same day. They knew how to process Tricare and how much our copay was. Once we were in the room they asked a few follow ups then went straight into treatment. It was in and out in 30 minutes. Even after they didn't make us come back for unnecessary visits or charge for anything they didn't do. I know the other reviews are really old but I had none of that happen. It's only positive reviews from me. I say give them a shot. The doctor was also really good at working with my son. She knew how to talk to him to make him comfortable and not worried about the procedure. Definitely a great choice. read more

I went to The Foot Doctor in Watsonville for orthotic inserts, my insurance was billed for the scan for the orthotics $230. for each foot. A month later I went back in to get my orthotics, on that day my insurance was built $425 for each orthotic inserts . I feel like this is a scam. I had to end up paying up to $300 out of my own pocket. No I did not check with my insurance and I did not get an estimate of what I would pay from the office. BE AWARE, ask your insurance or the office to give you an estimate (if they even do that). Now that I know I should've went to the mall and bought $85 inserts that are just as good. I have had my special made inserts for 16 months I use them every day and now I'm due for new ones. There's no way I am going back to that office. read more

We came to the Watsonville Office instead of the Soquel Office. Watsonville. Front Office charged me $1 for the mask. This charge, while minimal, is so arbitrary, since I don't get charged for the mask at Soquel Office (or any other medical office). The assistant is efficient. Dr. Brenis is a great doctor either at Soquel or Watsonville. PROS: Dr. Brenis. Great doctor that is straight forward and don't waste time. The appointment process was easy and flexible. I can go to the Soquel Office or Watsonville Office based on my convenience. Recommendation: create patient friendly environment. Don't nickel and dime me for masks when it's part of overhead that should be absorbed. read more

Clean, friendly, available and professional. If you are looking for medical care for your feet, look no further. Ben F Tarsitano, DDS, MD read more

Thank you Dr Brenis you truly made my day and my toe already feels better I absolutely recommend Dr Brenis my first time ever and absolutely one of the best ones read more

Went to the Watsonville office. The front desk charges $1.00 for a mask which other medical offices do not charge. My appointment was at 8:15; they didn't see me until 8:55 AM. The doctor was absolutely no help whats so ever, she touched my ankle and said it felt strong. I just had an X-ray done three weeks ago. If they needed to have me bring in my X-ray they should have told me this while making the appointment. Completely incompetent, lack of communication and do not recommend this office whats so ever! Go to Santa Cruz or any other podiatrists. read more

If you want to be ripped off go there. They bill insurance for treatments never provided. Fraud! Office manager responded to complain with "if you didn't have to pay for it you'd never complain for what we're charging for". Pursuing this further with insurance and state officials. read more

Dr. Nicole Surdock has a great bedside manner. She was just what my scared 9 year old needed. She lost a lot of her big toenail after a bowling ball was dropped on it. But some of it just wouldn't fall off! It wasn't allowing the new one to grow in properly so we went to see Dr. Surdock. She tried to shave it down but it just wouldn't fall off on its own. My daughter was terrified so the doctor put up a curtain so my daughter couldn't see the process. As she was numbing her foot and removing the nail, she engaged my daughter, asking her questions about school, home, and life. It was just enough of a distraction for her and before we knew it, she was done! I am grateful for her sweet, soothing manner and will recommend her to anyone looking for a foot doctor. read more

Yikes, what a crazy experience trying to schedule an appointment with this place. I made an appointment but had to reschedule, called the office to do this only to find out that they did not have me scheduled at all! They don't show me in their system, at all. The next available appointment is not until August because I am considered a new patient, even thought I have seen Dr Brenis before! The Santa Cruz office is do disorganized that I am afraid to go there. YIKES! No thanks!! read more

I was very diappointed in Dr. Nicole Surdock at the Foot Doctors. I ask that they send the x-rays to another foot Dr. for a second opinion. They would not send them. I came from 40 miles away and they said I would have to go there to pick they pu and pay $15.00. I ask if There was any way to do it different as it was not possible for me to get back there, and the office staff would not help in any way. I have never been treated like that at a Dr.'s office before. I really think they should have been able to send the x-rays as those are my x-rays, I even offered to pay what ever if they would just send them to another Dr. so I could get a second opinion. I feel it was very unprofesional not to help a patient get a second opinion. read more

I'm so delighted to have found Dr. Hopkins. My Husband, our daughter and I have all had occasion to see him and have very much appreciated his conscientiousness and thoroughness. He spends more time listening to patients concerns and discussing a treatment plan than any doctor I have ever encountered and, like the other reviewer stated, he does not rush into surgeries or other extreme measures. On the occasion that surgery does become necessary, as was the case with our daughter, he does a beautiful job (her recovery time was amazingly short due to his skills as a surgeon). His bedside manner is wonderful. I love this doctor and would recommend him highly to anyone seeking quality care. read more

OK, we liked our doctor. The problem is with the billing office. They charged me $50 for a no-show even though I canceled. For over a month now, I have been trying to reach Angela, (apparently the only person that can deal with this), to have the charge withdrawn. I have called 8 times with no results. I even got her once, but she told me she couldn't talk to me and would call me back, which she never did. Very frustrating. They need to get their accounting office in order. read more

I am 60 years old. Dr. Hopkins decided to make my orthotics to completely alter my body mechanics. My knees hurt so bad I thought I was headed for knee surgery. When I went in to get it straightened out, he walked in an hour late and said "I have to leave for an appointment!" in a very angry tone of voice. Uh... Then he angrily took my orthotics and started taping padding every which way on the bottom, thinking that this would somehow fix the problem. His ego was so huge he wasn't able to admit that he had made a mistake. He treats his medical assistant staff horribly; he's so condescending and surly that I have to look away in embarrassment. I returned to have Dr. Tam reorder my orthotics (which required that I pay another $50 co-pay) as I didn't expect to get any rational or even humane treatment from Dr. Hopkins. read more

Dr Surdock was great. Answered all of my questions and gave me a realistic time frame for the healing process. The staff - from the front office to the Physicians assistants - were friendly, efficient and caring. read more

Doctors Hopkins and Surdock have been taking care of my ankle sprains and my wife's heal pain. We have been very please witn the professional service and results. read more

I had a few visits at the foot doctors in 2016 and 2017 where everything went well including their billing. In October 2017, I had a couple visits with a different doctor in the practice. Some time after I receive an invoice in the mail claiming I owe the full amount of two short visits that totaled $562. I soon realized my insurance decided not to cover any of the costs unlike my previous visits. I call my insurance and they stated that the foot doctors put me with a new doctor who was NOT yet registered as an in-network doctor. So I call the foot doctors and the lady in charge of billing told me she will reduce the charges down to the same amount as if my insurance would've covered. She calls back and says the new amount I owe is over $200. I tell her that I had previous invoices with three times the amount of work done and I was only charged $100 out of pocket. She transfers me to the manager to handle the situation who tries to explain the situation by saying a bunch of bs. After some negotiating we finally agreed on $150 which Is still more than I should've paid. read more

I went to Dr. Hopkins for a second opinion for my neuroma that was acting up and becoming so painful that tennis and skiing were impossible even after taking pain pills. Well let me tell you I am so glad that I went because the first podiatrist, Dr. Blakeslee suggested surgery as the only alternative. I was so relieved when Dr. Hopkins suggested a non-surgical treatment plan (first time I heard about it!), injecting my neuroma with ethanol and it worked. I also received orthotics. Now I enjoy my life again and play tennis, go skiing, and on long walks without surgery! read more