I recently visited this apartment complex after being on the waiting list for nearly six months,…read moreand the experience was extremely disappointing. The front desk manager was rude, cold, and standoffish from the moment we arrived. Instead of giving us a proper tour, she simply handed us the keys and told us to go view the unit ourselves, which felt unprofessional and unwelcoming. When we got to the model townhome, the condition was surprisingly poor. The carpet had visible stains, the furniture was chipped, and the staging looked unfinished--there were pillowcases on the bed but no actual pillows for instance. For a place meant to represent the property, it looked neglected and poorly maintained. What made the experience even more frustrating is that we were on the waiting list since last year, and they still couldn't offer us one of the most common townhome types. We were told that transfers take priority, which felt questionable and like an excuse rather than a real effort to accommodate prospective tenants. Overall, the lack of professionalism, poor condition of the model, and the long wait with no real progress made this a very disappointing experience.

The grounds are clean and well maintained. The units are spacious with high-quality construction…read more I've never been able to hear my neighbor through the wall; and nothing in the unit seems flimsy or cheap. The amenities are really nice too. There are 2 nice pools and a fitness center with lots of updated equipment, including several treadmills, a couple elipticals and bikes, a stairmaster, a range of weight machines for just about anything, and plenty of freeweights. For the average-to-athletic person, you'll find all you need; and the building itself has high ceilings; so it never gets swampy in there.

Yes, this apartment complex is fire!!! and super affordable, but I've been trying to look into the…read morehistory of the place but haven't had any luck. If anyone knows anything or knows where to look plz lmk

This is a great apartment, great location, space and price. The bus stops in front on the…read moreapartment, which is very convenient and in 8 minutes you are at Wescoe Hall. The exterior doesn't do justice, the apartments are clean and the landlord is very good at maintaining them in good shape. He is always renovating them, changing carpet, painting, changing air filters and working on the parking lot. If you are not looking to make best friends with the landlord, this is the place. He is extremely extremely reserved and it's better to leave him notes at his office/apt. Price, it's $460/month (2018-2019), no utilities. I paid $36/wk electricity (AC on 24/7 Westar), $16/month water and sewer (City of Lawrence), $20/month gas (Black Hills Energy), $40 Internet (ATT). No pets, only birds and bunnies are allowed. No recycling. No parties or loud music. He is very very strict.

Great location with awesome gym at the bottom of the building. The team at The Summit is awesome!…read moreNot to mention that Milton's Cafe is also downstairs! Beautiful Lofts in downtown Lawrence! I'm not moving anytime soon!

I have lived here the last year and it's been great. Our property manager Brooke is fantastic and…read morehas been great to all of the residents! Great place to live in downtown Lawrence.

I've lived at Helix 24 for 2 years. Overall have had very minimal issues. Main consistent issue is…read morethat the walls and ceilings are on the thinner side and my upstairs neighbors love to walk around in shoes made of lead 24hrs a day. Maintenance is INCREDIBLE. They truly are what holds this place together. If any issues arose, they were there the next day and happy to help. They've always been really respectful (which was initially a worry as a young female), always super accommodating, and they're fun to chat with (shoutout to Billy and Eddie!!). Management has been okay (they were really laissez faire about the complaints about the neighbors which was really irritating). The main reason i am moving is because they have raised their rent and started to implement some price gouging tactics that are ridiculous. This includes required monthly charges of $10 trash valet service, $10 credit reporting, $5 utility service fee, $25 sewer charge, and $15 waiver of liability insurance ($65/month on top of rent and utilities). And they have just started implementing a policy that any guests have to register their vehicle and pay to park (in a lot that I've personally never seen fill up) - $5/hour or $15/day- or they will be towed at the vehicle owners expense. They do offer free wifi (wonder how long it will take for that to become a required charge) but it does go out randomly and frequently enough. I can understand how thats a fair trade off for it being free... still worth noting though. I have yet to move out so i cant wait to see the cleaning fees that are waiting for me in July. But I can say that one of my roommates moved out after the first year and she was charged over $100 (i cant remember the exact amount) as a cleaning fee. When i tell you that girl was minimalistic, clean, and careful, i mean it. She left that room spotless and the cleaning ladies who came in after were not in there for long. It's not a bad place by any means. No bug issues other than the occasional spider, gnat, or ant. Appliances work great and when our fridge didn't, maintenance was right on it. Theres a bus stop for main campus and Hy-vee right out front. If money is not an issue and you don't mind the buildup of $5-10 charges, then I recommend it. If you move here and you are someone who throws parties or regularly has several people over just please, for the love of God, request a first floor apartment....please.

This place is great. Mitchell and mekhi are the best leasing agents ever. Very thorough and good at…read morecommunicating with us.

Love this hidden gem nestled right into KU campus! Private pool...great neighbors! These apartments…read moreare basically right on campus!

From the on-line pictures, this place looks like a million bucks, large apartments, carefully…read moretended grounds and a bubbling brook that cascades throughout the grounds. Well, the reality is, there is a brook, and the apartments are adequately sized, but that value has depreciated quite a bit with time. But let me be fair- its been 25 years since I lived in an apartment complex so maybe I'm expecting too much. Here are the pros of this place. I like the full sized washer and dryer in each unit. And I like having a dishwasher and microwave included. I like that there is either a balcony or patio with each unit and that the quantity of windows lets in a ton of natural light (and my unit faces north). I like that they are set up as condos with each unit having it's own outside entrance and that they answer maintenance issues within a week which is pretty good given the size of this complex. Some units even have a fireplace (I think these are the upper units) There is also a decent pool as well as a work out room available for the residents. On the downside, the water pressure is quite low (can barely wash my hands in the bathroom), when it rains, there is water everywhere washing out what once was beautiful landscaping, and there is really limited storage in each unit although the extra closet out on the patio helps a little. The carport that I pay extra for is quite a walk away ( a sidewalk would help) and the hill behind it washes out with each downpour making a muddy mess to walk through. It's not quiet but the noise doesn't come from my neighbors, it comes from a bad design that puts the air conditioning units outside the bedroom window so not only do I hear it when my unit kicks in, but also when my neighbor's unit kicks in. All in all, Pinnacle Woods is okay. To some it might even be considered really nice. For me? It just reminds me of why I stopped living in an apartment all those years ago.

Rent increased by $130 for my 2 Bedroom 2 Bathroom in my first year. Appliances are terrible. Sinks…read moreare made of the cheapest white polymer that stains super easily instead of ceramic. Kitchen counters are also made of laminate/particleboard that stains extremely easily. During my first month here, I had to fix the PVC pipes under my own kitchen sink. I also personally had to unclog the shower drains from the previous renter. Also, PARKING SUCKS. You will likely be unable to find parking spaces at night, so their solution is to provide rentable parking spaces to their tenants. These additional parking spaces are $30/month for a "garage," which is really just awnings. There has been a tire-eating pothole in the front of the complex for lord knows how long, and they are finally getting around to fixing it after months of living here. One would expect a booming college town like Lawrence to have better apartment complexes.

Spent three years in this complex, and it was fine enough…read more The "gym" was sad, the treadmills were noisy and mostly broken. And it is far too small for more than two people to be in there at once. The hot tub never worked as long as I lived there, but the pool was nice and well kept. Our apartment was nice and spacious. Our neighbors were mostly fine, but you can always hear people walking up and down the stairs/breezeway through the walls which isn't ideal. We had one set of noisy neighbors, to which management told us to call the cops because they couldn't do anything about it. That wasn't a pleasant or helpful solution. Our AC went out *every* year we lived there. Our apartment got up to 80 degrees and we had to get our cat shaved to keep him from overheating this past April. I had to yell at the poor front desk girl to get them to help us at all. They replied with "we don't have to fix the air conditioning until it's 80 degrees outside". As in they won't help you unless they're legally required, how nice of them. In our first year we were without one of our bathtubs because it was broken and they didn't get it fixed for almost four months. But when our kitchen counter started falling and separating from the wall they resealed it very quickly. The parking wasn't ever great. I frequently had to walk quite a ways to get home after getting home from work in the evenings. Overall, it was a fine place to be but we were happy to leave and move on.

Nice and quiet great staff The maintenance men always do…read morevery good work the apartments are dog friendly and there are nice walkways around the apartments there are beautiful flowers You can wrap presents drink coffee watch TV play pool basketball swim and workout in one place I get free doggie bags and cable TV

I have received very good customer service at Aberdeen! They responded to a maintenance request in…read morea timely fashion and fixed the issue. It is a nice apartment complex and the staff is professional and courteous!

Claims to be "smoke free" yet they do not enforce that policy at all. I've complained about this…read moremultiple to the staff to the point I ended up moving my family from our apartment on the north property to the south property. By doing so I lost all amenities. I've got to walk my dog 6 blocks up to get to the dog park. Meanwhile my pet rent goes towards maintaining a dog park that I don't have convenient access to. I've had to call the cops on neighbors multiple times. Ive been a resident here for 2 years and am actively looking to get out of my lease.

Great Living space for a very affordable price! Perfect location, 5 min from campus! Perks offered…read moreevery month, sometimes even every week! Plus, The management is so nice & helpful! Highly recommend living here!

Update from my previous review in 2015…read more Management has went above and beyond to make improvements on the property and grounds. They take the time to address any concerns that residents may have and this includes my statement in my previous review about not thinking the roommate matching was as good as it could be and they both asked for and implemented changes based on feedback from multiple residents.