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    The Georgetown Garden Shop

    5.0 (2 reviews)
    Closed 11:00 am - 5:00 pm

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    Diptyque Georgetown

    Diptyque Georgetown

    3.2(13 reviews)
    0.2 miGeorgetown

    Diptyque Georgetown was one of the most disappointing retail experiences I've had. I visited for…read morecandle refills and stood in the store for over 15 minutes without being acknowledged. One sales associate eventually helped me after finishing with another customer, which I appreciated. However, two other associates behind the counter did not acknowledge me at all. What made the situation particularly concerning was that when white customers entered the store, they were immediately greeted and assisted. As a Black customer, the difference in treatment felt noticeable and uncomfortable. At a brand like Diptyque--where customer experience is part of the product--this kind of disparity is unacceptable. I've visited Diptyque locations in multiple countries and have never experienced this level of disregard. This visit felt dismissive and unwelcoming, and it has significantly changed my perception of this location.

    Maybe I'm not refined enough to understand the Diptyque hype. My boyfriend loves their candles and…read moresolid colognes so I was expecting to come in and find something I love too, but everything in here smelled... weird. Out of dozens and dozens of scents I maybe found two that I could tolerate?Judging by the price point though, you'd think their candles would smell like heaven but most everything smelled like wet dog or old leaves to me. That said, the customer service was friendly and very attentive. The salesperson was not shy to give us recommendations, tell us about products, or help us out. I also noticed they provide gift wrapping in a variety of beautiful color combinations. Very classy. My boyfriend found what he was looking for and left a satisfied customer, but I left feeling like I had no idea why anyone would pay $70+ for an average sized candle that smelled like the back of a grandma's closet (and wondering if I'm just too primitive to "get" it).

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    Diptyque Georgetown - Special event!

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    Diptyque Georgetown - Candle selection

    Candle selection

    Diptyque Georgetown - Candle selection

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    The Georgetown Garden Shop - homeandgarden - Updated June 2026

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