My dad just passed away today and I was able to take his Stetson hat with me when I left. As I'm…read morewandering around waiting for my flight to leave this evening I thought to check in here to see if they could help with making it fit me better (it's too big on me). They took real good care of me The hat man (I'm sorry I didn't get his name) not only helped me get the hat to fit but he also cleaned it up and shaped it too. I'm so thankful he was here to help me during one of the toughest days of my life. Just walking into this store reminded me of my dad - the smells and the western wear are all him. Thank you again for being so kind.

Done business here several times. I'm a horseman and hunter. Nice store with good inventory…read more Several knowledgeable staff members, Paul being one of them. Some younger staff with less knowledge but willing to help.

Kemo Sabe is truly such a gem and a dream of a store. I'm a sucker for a good leather hat, so a DIY…read morehat bar is my heaven! The selection of hats is exquisite, with pricing for any budget. Despite the popularity, the store was empty, which was nice. It allowed me to browse and find what I love. The workers were so kind and patient. The quality of the hats and all the goods, accessories, and hat details are easily the best I've ever seen in a store like this. It's worth the price and truly an investment that you'll have forever in your wardrobe!

I came here as I saw this place on Tik tok and knew I wanted to surprise my hubs with a special hat…read moreexperience and to get him a customization opportunity. We were greeted and given guidance. The friendly associate tried so hard to find a hat that worked for my hubs but we just couldn't find the right fit for him in store. They do offer custom orders but I wanted to ensure he got the perfect hat in person. So thankful that the young lady was so helpful though.

I needed some shoes and this place was recommended by a different store that didn't have the…read moreselection I was looking for. Luckily, for me, I didn't have to shop any more after this because JD High Country Outfitters had a large selection of women's shoes and I found two pairs I actually liked a lot. I thought the pricing was fair for the area and the high end nature of the shoes. I bought a pair of Sorrel waterproof sneakers for $120. They were marked up about $35 more than Sorrel's website which is about normal for retailers like this. The only real problem I had was with the service here. I tried my best to not get mad but I was fuming by the end of this experience. I'll try to give them some grace and say that maybe I wasn't forward enough in pushing other people out of the way to get them to bring me shoes from downstairs but a place with great customer service wouldn't need that. I also can say well, they were young men, who didn't seem to care about their jobs but again, why work here if you don't want to help people.

Well, what can I say more about JD High Country Outfitters!!!…read moreI was walking around Jackson, trying not to buy anything which I did a great job of and not even eating in the restaurants. I really saved a lot of money keeping it simple because I only came here to camp,fish and hike anyway. But when I saw JD high country outfitters, I had to walk in because I love stores that cater to the hiking, fishing, camping outdoors supplies. As soon as I walked in the young man behind the counter was very smart. He said hey we're having a half off sale on socks. And I was looking for sox specifically. I passed so many stores in Jackson that had little cheap souvenir socks all charging around the same price $12-$14 and the really good socks were more but not that special and all the same . When I walked in here, they had the wonderful brand that I bought before which is a good hiking brand, thick well-made socks made in the USA thank goodness and they were HALF PRICE!!! I proceeded to buy eight pairs of socks. It was totally worth it. I couldn't believe I was so lucky to find them. I will be stocked up forever with good quality socks. In the winter, I wear pure wool socks that I knit myself but the rest of the year and for hiking, I use good well-made quality hiking socks, which they had. I also want to mention that the store was stocked. It was in excellent condition and they had high end items, beautiful items that I buy here and there as I can afford them, but so worth it. Upstairs, they had a whole gun store with ammunition, binoculars, knives and fishing rods, and all sorts of fishing and hunting supply. Downstairs they had your typical camp and hike items. They even had a rack of Patagonia jackets on sale which I could not believe. I just knew I could not buy more stuff right now. And I had two jackets But they had $200 Patagonia jackets marked off 30% to 70%. I also want to give out a shout to the really nice lady that was working in the shoe department who had I believe short strawberry blonde hair she was so nice and she helped me with the socks while she was helping people with shoes and sandals. She is a benefit to have you always want great employees like that and I want to just say that her and the guy behind the counter in the front were really great. I think the guy behind the counter in the front was brunette and very helpful. Lastly, I love the large paper bag that they gave me with their insignia on it. It's so well-made. I am now using it to store my early winter kitling next to my fireplace here in Oregon. Thanks for being such a great store. I really enjoyed my visit there.

Hats, hats, and more hats. We walked into this store to try another place to get my husband a…read morecustom hat. There were only a couple of ppl working the floor and busy so we walked around a little to wait. Well it was worth it. My husband has a special fit and the young man who helped him spent time letting him try different hats and not rushing him. At the end of the day and some time we found the perfect fit! Off to pay and get it customized at the next counter over. At this counter we once again were not rushed and the guy helping ensure my husband got what he wanted on his hat. Would recommend this store highly as everyone was nice and patient.

Very cool leather store. There's a dog that belongs to one of the employees and she is the…read moresweetest! We chatted with the owner and she was really nice. The store has so many nice things! Everyone was nice.

If you are in Jackson you have to be sure to stop in Encounter Hat Co and get a custom hat made by…read moreAlexandra! I now have two beautiful hats created by Alexandra and I couldn't be happier! She's so sweet, creative, and has great attention to detail, while still keeping you involved in the process. Overall fun environment and great customer service. I will definitely be back next time we are in town!

An amazing experience making a custom hat. My friend chose this place as a destination for her…read morebachelorette party and it was so fun watching us all create our hats! My hat is perfect, and I love it. Overall, the hat is quite pricey (starting price was $200+ more than what was listed on the website) and I was disappointed that we didn't get a bag or anything to carry your hat in afterwards. I would recommend going here but be prepared to drop quite a bit of money for your hat.

This is a very cute store and I understand why there is so much buzz about this place on the…read moreinternet. There is a huge selection of fun stuff that if I had more room in my carry on, I might have went hog wild. What didn't help was that I came here in November so there were Christmas things for sale already and I love good Christmas decorations. The store is also fairly large so you can roam and take a look at a lot of different things. There are also quite a few entrances/exits, which seemed odd for shoplifting reasons but I appreciated being able to walk out onto a different side of the street. I will say that stuff was super pricey in here, but if it is mostly hand made by artists, I understand. I also live in an overpriced tourist city, so I understand the mark up. I will say that I thought the staff was a bit aloof. Like they didn't care to answer any questions or make any conversation, or even say hello. That was fine. I like being left alone when I shop anyway. Aloof is fine but rudeness isn't. When we left one of the employees was super rude and slammed the door on us (someone else had left it open and she thought it was us so she said something and slammed the door) so that left a bad taste in my mouth but I will say this store is still pretty cute and I'd come back.

Unfortunately I ordered these earrings that came broken during the delivery. I emailed them twice…read morefor replacement and till this day, I never received a reply or response. This was the second time I've ordered from here and would have continued but weird that I never got a response.

Very friendly staff. This store has sports clothing for all ages. Sweats, t shirts, shorts, pants…read moreetc. All clothing has Jackson Hole wording on it. A great assortment of colors, styles and sizes. Extremely busy with tourists and locals. Street and lot parking available and can be a challenge.

Cannot go to Jackson Hole without stopping in Pendleton! The blankets are fabulous and they now…read morehave dog beds that you can match w/ your blanket. Dusty was so helpful for helping me decide which one to get.

Well, they've been around forever. They got amazing gear and they always do great Collabs with…read moreiconic cultural artists

I love this place! It's got some of the coolest mountain bike garb in Jackson Hole. Sick…read moresweatshirts and tees, everyone is super nice.