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    The Glass Shop

    3.9 (47 reviews)
    Closed 7:30 am - 5:00 pm

    Services - The Glass Shop

    Glass door installation

    Window installation

    Window or door screen installation

    5 More Services

    Window or door screen repair

    Glass door replacement

    Window replacement

    Window or door screen replacement

    Skylight installation

    The Glass Shop Photos

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    Recommended Reviews - The Glass Shop

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    Reviews With Photos

    the exterior view of the missing window
    Raffi I.

    I just want to start off by saying this company over promised, and under delivered. The employees of this company was not attentive to detail. Let's start from day one. The employees came with missing windows and they had to order it, they ended up sealing the missing window with a piece of plywood. And it stayed that way for three months. They brought over the screens for the windows and they are all dirty and dusty. We had them send it back and clean it and bring it back to us. The installers installed the windows carelessly and the sliding door has a safety lock on it that is not aligned to the hole that they drilled in the wrong area. It's completely off not to mention that same sliding door. Steve being unprofessional came to work with an attitude, the company hires people with an attitude, and that don't want to fix their mistake or admit it I would never do business with them again, and I will never recommend them to anybody. Please find another window installer. I am very disappointed. When you spend over $30,000 you expect to get quality. Go for cheaper not high end because windows are all the same quality no matter if you spend $1.00 or $30,000. My gut wanted to go with another company that was $10,000 lower for the same work lifetime warranty but ended up going with the glass shop because the sales rep said you won't be sorry we do excellent work. I am sorry. Some of the windows that were fogged up or replaced by the manufacturer as well as fixed their mistakes in terms of glue coming off the side windows and the manufacturer even fixed the safety lock hole. Any company would say sorry it took us a long time and for the troubles we will give some kind of discount. It's unfortunate because I know 4 other families who are looking to get windows because of new construction. The sliding door was they installed the safety lock was not aligned the employee Steve walked away from it not mentioning that was a problem as he didn't care. see photos. The manufacture of the windows had to come and fix lot of mistakes that they found.

    We're on a budget so my wife suggested Lowe's or Home Depot for our sliding patio door. I said, "Let's support a small, local place." Spoiler: should have listened to my wife. Just the facts: 1. Installation was either comically/tragically bad. Laugh or cry? You decide! Take a look at the photos yourself. 2. After seeing the photos I sent them, they agreed to send a new team to fix the door later in the week. 3. In the meantime, billing department calls asking for the remaining balance. Sorry, no. Not a penny until the door is installed properly. 4. The second team did a nice job on the "do-over". (Thus two stars instead of one.) 5. I called and paid the remaining balance. And now for the cherry on top. 6. A week later, billing department mistakenly calls asking for payment. I tell them the balance has been paid in full. They say their paperwork says otherwise. 7. They call back to say Oopsie, you're right: balance paid in full. Look, I know communication across departments is hard. I know hiring good workers can be hard. I know mistakes happen. It gives me no pleasure to torch a local business on Yelp. But this fiasco took a lot of my time and we never even received a follow-up call from the Glass Shop asking whether we were satisfied with the second team's fix. For a place that likes to make so many extra calls for payment, I'm surprised they couldn't fit in one more call to make sure we were satisfied with the do-over.

    New window

    Found the Glass Shop on Yelp after contacting 3 other local shops that never responded to my inquiries. The Glass Shop was very responsive and they sent Scott out to give me a presentation of their products. He was very thorough and brought window samples and demonstration of their performance with sun and heat. We chose to go with top of the line Anlin windows. After putting down our deposit the windows arrived about three weeks later at their shop and they scheduled the installation. Juan and Donny came and installed 7 of them and then a few months later, after we saved some more money, came and installed the balance of seven more. They were very courteous and did a very professional job. We have already noticed a HUGE difference in the retention of heat this winter and the chill we always felt emanating from the windows is gone. I am curious to see how they perform this summer when the temperature gets up around a hundred but I have no doubt they will perform as expected. Another benefit was how much more quiet it is inside. We had a few hiccups along the way, nothing serious, and they were very responsive to our needs. We are very happy with their products and services. I highly recommend them!

    Milgard Trinsic black on black
    Michael O.

    I had 11 windows and 1 sliding door installed and couldn't be happier. Angel & AJ traveled to Bakersfield and knocked the job out in two days and kept me informed of the entire process. I chose the glass shop because their price was in line with other quotes I had received. The icing on the cake was that their sales person was informative but in no way pushy. Very happy overall.

    Before windows were installed.

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    1 month ago

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    1 year ago

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    1 year ago

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    Jeff T.

    Thank you for this review and the business! We appreciate it!

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    2 years ago

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    1 year ago

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    Jeff T.

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    2 years ago

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    Jeff T.

    We really appreciate your business and this great review! Thank you!

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    6 years ago

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    4 years ago

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    Jeff T.

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    5 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    Jeff T.

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    4 years ago

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    Jeff T.

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    5 years ago

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    Jeff T.

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    5 years ago

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    Jeff T.

    Thank you! We are happy to have helped you out!

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    5 years ago

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    Jeff T.

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    4 years ago

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    Jeff T.

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    5 years ago

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    7 years ago

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    5 years ago

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    Jeff T.

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    4 years ago

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    Jeff T.

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    Jeff T.

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    4 years ago

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    Jeff T.

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    5 years ago

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    Jeff T.

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    6 years ago

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    5 years ago

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    7 years ago

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    Christin G.

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    8 years ago

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    Jeff T.

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    11 years ago

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    8 years ago

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    5 years ago

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    Jeff T.

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    6 years ago

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    Jeff T.

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    8 years ago

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    6 years ago

    Great Company. Fred and Juan are excellent installers, professional, courteous, precise, and thorough. Highly recommend.

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    11 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - The Glass Shop

    Review Highlights - The Glass Shop

    Without any hassle at all, Fred said he would get a new window made and they would take care of it all.

    Mentioned in 6 reviews

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    The Glass Shop - windowsinstallation - Updated June 2026

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