Awesome service, very kind, very knowledgeable. Always been my go to for everything vape. 10/10…read morewill continue to be a VERY happy customer.

Love this Store and Love Viki, She's the BEST!!! Viki can tell you EVERYTHING you Need to Know…read moreabout your Vaping Needs!

While on my almost daily Yelping mission in the Shelby, N.C. area I happened upon a vape shop I've…read morenever visited before. This place immediately caught my eye. It looks brand new on the outside and looks even newer on the inside. The store itself is in immaculate condition! Very organized and clean. I saw a really large assortment of vaping juices and related equipment. Nice stop!

Some of the best customer service I've had at a vape / smoke shop, knowledgeable and friendly…read more Great selection of vapes and glass everything you could want. Everything is priced very reasonable can't complain definitely would recommend.

I went into this shop to buy a pack of Djarum cigarettes and presented my U.S. Military ID. The…read morestaff accepted it for a military discount but then told me it wasn't a "real ID" and refused to accept it as proof of age. Instead, they demanded a driver's license. A U.S. Military ID is a federally issued ID that clearly shows date of birth. To call it "not real" is flat-out wrong and deeply insulting to service members. It's beyond frustrating to have my military ID dismissed as invalid when it's recognized everywhere else -- including by federal agencies. If this is truly store policy, it's unacceptable and disrespectful to veterans and active-duty members. Shoppers should be aware of how they treat customers with legitimate federal identification.

Best customer service m don't hesitate to call them. There the best place ever compared to my old…read morevape shop who treated me with no respect at all. I definitely recommend this vape shop!!!

Excellent service and value - LOVE Vape45! Cody is an absolute gem and really knows what he's…read moretalking about and makes excellent recommendations. I'll never go anywhere else!

I love this smoke shop only one I go to they are always friendly and have what I need I've been…read morevaping for 9 years and this is the best place for all your smoking needs and they talk to you about the products and be real about everything

Sam is the best I'm a usual costumer form this place always gives be deals best vape shop aroundread more

Their hours of operation aren't correct. It says they close at 10PM On Saturdays but I stopped by…read moreat 2:30PM and although they had their open sign on, they were closed. I also called and no one picked up.

SCAM SCAM SCAM!! That little 10 year old boy who "WORKS" there LOVES to SCAM people! BEWARE! The…read morepast three times I've been there he's told me one price but charged my card another. I'm not sure how many times before that but I've just noticed recently. For example I got 3 packs of wraps. He says $3 even. I look on my card and he charged $3.50. When I ask the price for an item he'll say something higher than what it actually is. It used to be a good honest vape shop but it's gone down hill, used to always be my go to now I avoid it as much as possible. It's ridiculous you have a child working there scamming adults like it's cute. Tf he need the money for? A field trip? I talked to another mam who walked put right before me and he's said they've scammed him too! BEWARE!

Called about an hour before close to ask if they have THC seltzers, Ethan answered and assured me…read morethat they DO which was excellent to hear. When I got there he asked if I was the one who called about them and walked me over to show me their selection and give recommendations! He was SO polite and helpful! Super happy with my purchase and he got me set up for rewards as well when checking out! First time here and it will definitely be my new preferred shop!

The best vape store around -- they offer great prices, tons of flavor options, and a clean,…read morewelcoming store.

I found this vape shop after moving to the area coming from a very large urban city. It's often…read morebeen difficult to find what I need here in just about any category you can imagine since the area here is very rural in comparison to where I used to live. But UnderGround Vapes was a great exception, they were the first one I found locally and they had everything I needed plus they were so very helpful and took time to explain how each thing worked. Every time I go in the service and attentiveness is consistent, and the owner is always available, super helpful in addition to being very friendly. I'm thankful I don't have to drive 30 miles to find a great vape shop and UnderGround Vapes is great!

Staff is weird, a little air headed, and very passive aggressive. They can be rude and very as a…read morematter of a fact, considering its one of only 3 shops around its pretty easy to be the best game in town. especially being the town they operate out of is one horse, so not a hard thing to do. Many people tell me they have pleasant experiences at this establishment, i will admit to having one as well only it was when the owners were not there. so from now on i will take my business to shelby.