Great facility and coaches. Beware of billing; they look for loopholes to overcharge. Owner was…read morenot understanding when I spoke with him.

My daughter just started at this facility and she absolutely loves it. The staff is extremely…read morefriendly, the facility is clean and has up to date equipment. The girls at the front desk were very informative and they offer a class for kids at all levels. I am so excited they are able to accommodate our schedule offering different days and times for my daughter's level. We are excited to see the progress she makes and she truly enjoys the program so much. It's affordable and to the post that said they did not have the leotard in their daughter's size, the same thing happened to us but I'm not worried. A shipment comes in every 2 weeks and we don't mind waiting. We plan on continuing at this facility and we were prepared with our own gear. Thank you to the staff that work really hard to keep the kids safe while working on technique.

This is my second time being a member at Healthtrax and I would have left them feedback directly,…read morebut they have no feedback box so I had to leave it here. I just took a Pilates class where the instructor didn't even introduce herself. Didn't check to see if anyone was new didn't correct anyone's form Was on her phone a good amount of the time in class. There was no music. She wasn't there early to prepare and they literally talked about alcohol and drinking the entire class. I love camaraderie in a group, but I was there to exercise and though I was able to get a workout, I was so distracted by everything else in the unpleasantness of the focus of the class that I couldn't wait to get out. I have been an instructor for 20+ years so I feel confident sharing this critique. Do better Healthtrax!!

Although one the two hydro massage tables is often broken, this new gym feature, introduced a…read morecouple of years ago, provided a pleasant end to a vigorous workout day. Enter your code and settings, and once a day your membership allowed you to sit back and enjoy a 10 minute hydro massage. Not any more. Without notice, management decided to abruptly end this free gym membership feature and turn it into a revenue stream. Now it charges a monthly extra fee. Another member and I discovered this service subtraction on a recent Saturday morning when we entered our individual codes but the machine failed to respond. I walked over to the front desk to ask them to reboot the machines and was told that management suddenly realized that the hydro massage tables were operating in the red, and thus an extra fee would be charged. There was supposed to have been an email that explained this to members but, sorry, apparently it never went out because many members had questioned why the tables weren't working. I wonder what other machines management is going to soon discover have been operating in the red ? Doesn't the club own these massage machines ? How can members using them cause the club to operate in " the red" ? Bikes ? Treadmills ? Rowing machines ? BTW we were told that the steam room was supposed to have been fixed this Spring but it's the end of June, 2025 and it's still out of commission. Some additional red flags: one of the hand held hairdryers in the men's locker room has had a sign on it saying " out of order" for more than two weeks, there are obvious cut backs in regular cleaning and maintenance - the white tiled top step into the hot tub was filthy last time I was there, Kleenex boxes are no longer provided, plastic bags for wet suits are no longer provided etc. I just hope the local health department regularly checks the water in the pool !

The facilities themselves are great. However, one of the women at the front desk was rude. I came…read morewith my boyfriend and when I was about to let her know I didn't have my pass with me and ask if she could look me up in the system, she just asked him, "What about the little girl?" I am a small woman, but it was rude to not even address me and call me that when we are both evidently adults.

It's ok, but it's really family-oriented so there's always a bunch of kids dominating the gym, so…read moreif you thought you'd drop by to shoot a few hoops, guess again. The exercise equipment is above average, but the free weight area seems like an afterthought. It's too small and lacks the redundancy you need to get through a workout if it's busy. The hours are ok, but unless you're really in tune with the Jewish holiday calendar, you're going to be disappointed periodically. Yes, the facility closes to celebrate these things. Also, special events like bar mitzvahs pop-up and make the gymnasium unavailable. It's a nice facility, but it's not a great value.

It's a huge place for kid gymnasts. They have a toddler gymnastics class. I believe the instructors…read moreare patient, professional, happy and helpful with children. I got to meet the owner himself, Andy. Him and Mrs. Caruso (I believe his wife) were very supportive and encouraging to the children. This was my first time in there, so since the schedule is once a week, I will be eyeing them very intently for the quality of their training.

Be careful--there is absolutely no accountability regarding the children, and there isn't a single…read moreperson in charge whom you can actually reach. I have never seen such a mess; it is impossible to get in touch with anyone. Be warned: this organization takes no responsibility for anything, and they steal money. Be prepared to hire a lawyer if problems arise--and they *will* arise, because nothing here is done properly

Weekdays or weekends, the swim classes are great, complete with family changing rooms or locker…read morerooms before hand. Classes are consistent, and the teachers are energetic and positive as you'd expect. Once a week you get time to relax and watch your kid gain coordination and water safety. Off 9, 72, and the busways, this is a convenient spot. Workout facilities are freshly painted, and the Y staff are friendly.

I hate to have to update my review like this, but this gym is going downhill fast. The membership…read morefees of $73/month are no longer worth the headache. What used to be open spaces for members are now solely reserved for group exercise classes. I would understand that sentiment if there were more than 2 classes held a day. These communal spaces are now locked which leaves members to resort to overcrowding the turf and track areas. Equipment is a hit or miss. There's an entire treadmill row that doesn't work and even one with a slash straight down the middle. There are only two stairmasters that work and are always being utilized. The communication from the leadership team is almost nonexistent when asking about these problems. I come here because it's accessible, not because I want to. Where is my money going?

The equipment in the gym needs to be more spaced out. There is not enough room to comfortably…read moresocially distance while exercising, and organization should be a main priority for the gym. Better spacing and layout would improve the overall experience for members. In addition, an evaluation of the employees could help the YMCA run more effectively. Some staff members were not very helpful and did not acknowledge me when I needed assistance. However, one staff member, a young lady named Kaliyah, stood out in a positive way. She was very attentive, helpful, and provided excellent customer service. Kudos to her for making my experience better!

We went to CRG as a late Valentine's date (two people afraid of heights) and had a climbing session…read morewith Alex. He was amazing and made both me and my partner feel relaxed and confident in our climbing skills. We were able to explore the gym and different level climbs while being encouraged by Alex. Thank you so much!

I recently started going to Central Rock Gym to try indoor climbing, and I've had a great…read moreexperience so far. The facility is well cared for and the staff is extremely helpful. In particular, Rachel was very welcoming, personable, and took the time to make me feel comfortable as a new climber. Her positive attitude made my first few visits enjoyable and encouraging.

I recently tried a class at Hartford Sweat and it was such a great experience. The instructor…read morecreated a really relaxed atmosphere, so even as a beginner I didn't feel out of place. The class was a good mix of stretching and light challenge, and I left feeling refreshed instead of exhausted. Everyone there was super welcoming which made it even better.

This review is only about the "Gentle Yoga" classes at Hartford Sweat (because that is the only…read moreclass I've tried). These classes are the highlight of my week. I'm sure the class is supposed to be for people needing a good stretch for tired muscles but I use it as a 'self care' relaxation class. When I leave, I feel refreshed and ready to take on the rest of the week. The best part of the class is that Kristin (the usual instructor) starts every class by saying that if you just want to lay on the floor or stay in child's pose for the entire hour you can - and she means it. This truly is a no-judgement class where you can do as much or as little as you want based on what your body (or mind) is telling you to do. I can't say enough great things about the class - definitely give it a try.