It was an okay experience. Nothing out of the ordinary. Nothing special. Really beautiful…read moreestablishment.

Horrible quality! I'm not giving my money to this place…read moreever. I got plenty of services with them and is always a hit or miss. I had a pedicure today and is ugly!!! I can see my ugly toe nails cause after asking for a darker pink and giving to her, she still gave me a see through pink. I can see all my imperfections and even nail polish from my previous pedicure. $61 went down the drain.

My old nail tech opened this shop 2 years ago so when I was back in town, I had to go visit to get…read moremy nails done. Such a clean, peaceful vibe in there! Vi is the owner and she does the best nails in town! She takes her time and is very precise. I got the builder gel (hard gel) and there was a ton of colors to choose from. I got chrome and it was a total of $70-75, normally is $60. She also is quick so I was in and out within around 60-75 minutes. I'd recommend making an appointment online before arriving but can definitely walk in. They currently only have a few techs working so if it's busy, you may have to wait or come back if you walk in. Highly recommend this place!! Small business owned.

An amazing experience for a LONG overdue mani/pedi. My manicure is customized and they listened and…read moredid exactly what I asked for! Ge was wonderful. We had great conversation. The owner was lovely as well. Everything was clean and modern

I love coming here, I've tried SO MANY places in town and never loved any of them, but everyone…read morethere is so nice and my nails look better than from anywhere else! It's clean and not loud, and a great location. I've gone here for months and can't wait to get my next set!

Bean did a great job. Nice new location on London Rd…read more Spacious waiting area, tasteful decor and plenty of parking available.

This place is so underrated! It was my first time here and I booked my appointment online 2 days in…read moreadvance. They had plenty of openings which was super convenient. My nail tech was Vi! The place is brand new and had plenty of space to move with lots of pedi & mani stations. The atmosphere was spa like with soft relaxing music and pretty quiet. This place actually smelled good and didn't have that awful harsh acetone smell like most salons have which was a huge benefit! All of the staff was super welcoming and nice. Vi was running a little behind from her previous client so instead of having me sit there and wait, she had her coworker begin removing my old manicure until she finished up. She was super friendly, precise and took her time. It took a total of 75 mins. I would highly recommend her! The only downfall to this place is that they don't have massage chairs while getting a pedicure but instead of have large comfy chairs and they are a bit pricier than other places. $55 - dip manicure $10 - nail polish removal Overall the experience was great and I will definitely be coming back!!

Luna is the BEST! I got a dip manicure and she is so precise and takes her time. I'm super picky…read morewhen it comes to getting my nails done (I'll only go to a place if my dip lasts 3+ weeks). Here it lasts AND it looks nice the entire time. In addition, The salon is super clean and sooo relaxing. It's basically a spa which is so much nicer than the typical gross nail salons around town. I LOVE coming here! Come and you won't regret it!!

As per usual, I was caught needing my nails done in a new city. I checked the reviews and decided…read moreto try this place. When I initially arrived to get my nails done the lady with whom I was paired was quite rude and unpleasant. She clearly didn't want me there so I asked for someone else. There was a lady sitting towards the front who actually acted like someone who wanted to keep the business going. Her name was Emma; she is either owner or co-owner. I asked when she'd be available. She gave me a time a little later on the same day. I returned and Emma was able to do my stiletto cateye nails sans issues. I was slightly obsessed with the look of the outcome: #8 over black and #6 over clear. Emma ended up apologizing for Miss Rude Gyal, albeit initially making excuses for her and saying how good of a tech she was. But by the end of the day Emma had warmed up to me and was very nice. And I must add that it was past closing time, but Emma didn't rush. She took her time and made sure that my nails were exactly how I wanted them. I apologized that she had to stay late to do my nails, but she declared that it wasn't a problem. Another lady was also present by this time; I believe it was her mother. She was also very nice and accommodating to me. Pricing was reasonable. So, at the end of the story, 1-star for the initial rude chic, who really shouldn't be working with the public; 5 stars for Emma and her mom (presumably), leading to a 3 star overall experience. However, my nails by Emma were 5 stars! If I ever find myself in Eau Claire, WI again, I would return here for Emma.

Amazing at designs, they offered drinks but not sure whether they charge for them because I…read moredeclined. Asked for dip nails with gel design and a gel pedicure. My nails were over filed and got damaged. Then they proceeded to use acrylic on my nails instead of dip powder. I asked them and was told I can't get dip bc the nails are too long? For 4 years I have gotten nails exactly this way. Nail extensions with dip powder and gel design on top. When I got my pedicure I specifically asked my nails to not but cut simply because I take care of my own feet normally and do indeed keep them filed and trimmed. She proceeded to cut one of my toe nails that tends to become ingrown which causes pain as the nail grows back out. As well it's very confusing which door is the front or the back, very small interior and I won't be returning.

What a terrible experience! the vibe in here is all of, the workers are constantly snickering at…read moreyou and staring you up and down. As a side spectator watching my friend get her nails done, i cannot even put into words how disappointed I am. When having an appointment at 2, and a walk in coming in and her nail artist who was about to do her nails, stops and starts on the other person. when she asks if they need her to reschedule they tell her "we will get to you when we get to you". I then schedule my appointment because i assumed maybe they were just having a bad day. and it was so much worse. when i ask her if she can be more gentle on my nails she scoffs and walks away, only to come back 5 minutes later and be even rougher. i'm disgusted. don't waste your money

The customer service is absolutely terrible and they make it very obvious they're talking about…read moreyou. The girl kept pushing and pushing me to do chrome even though I told her I don't think I want chrome. The quality of the nails are eh. The vibe it feels very negative and not well organized or clean there either.

Still amazing!! Booking online is easy, day of parking is ample, and the salon is very relaxing…read moreand quiet. All tools are sterilized and wrapped. I love my visits to Mainou!

I saw Jenna and she did amazing! She made it clear that if I needed touch ups or anything to come…read moreback by. She also introduced me to some helpful products for my thin nails.