My hands-down favorite vape shop. The staff is always incredibly helpful and very welcoming. It's…read moreactually the only shop I go to anymore, even though I live in a larger city (Janesville). They ALWAYS wear masks and are so helpful.

This is definitely my new favorite vape shop. The shop is super cute, very clean, and staff is…read moreexceptional. They have great deal and a wonderful variety of juices and mods. The staff will go above and beyond to attend to your needs. I definitely recommend this shop.

Horrible customer service. Suggest not to go to this place they will not replace anything if it's…read morebroken. Tried out a vape in the store like you're supposed to did not work and they would not even replace it. When asked to replace it the person laughed in my face. When asked to speak to his supervisor he said he is the supervisor when asked to speak to the store manager and wanted to know his name he said well most people come there to see him. Would not recommend going there. Will be calling the better Business bureau on them.

Horrible customer service. Nobody greeted me upon entering (typical janesville style). Then he just…read morestares over my head to scroll through YouTube while he's helping me. After I paid he just says "here" and throws the coins in my hand. Also, it should be noted that neither of the two boys behind the counter were wearing masks.

Going to be a great place with good customer service very talkative & respectful... I've only had…read moreone or two problems going through the drive-thru sometimes they give me the wrong cigarette tubes!... Other than that they're pretty good Guys...

Just plain horrible stay away from this place. They charged me twice for something I purchased and…read morewhen I reached out the person on the phone a said I would need to bring in proof because anyone can call saying they were charged twice. When I informed him that I live an hour and a half away he said call your bank... I wish I could give this place negative stars all around horrible experience as well as customer service

The guy that was working today was so very helpful and so nice. He helped me was a lot of questions…read morethat I had.i can't remember his name but we were there around 3 o'clock today. Thanks a ton

Listen to the reviews this place is sh*t. Any other shop will go ahead and replace a damaged/broken…read moreproduct this shop doesn't give a sh*t. Maybe they can learn how reviews impact sales and how customers can change their whole situation. My review probably won't slow down business but I know it'll save someone money out there. If you however do go, open everything in store and make sure it's working that way if it's broken they will replace it. IF I COULD GIVE 0 STARS I WOULD! WATCH OUT if anyone wants or needs proof of my situation let me know I have it all. Remember never do business with incompetent individuals.

Great place compared to other stores honestly, great selections, and honestly you can find what…read moreyour looking for, now does everyone that works there know what there doing maybe not, but you can't knock the business for that it's hard to find good help nowadays really kudos to them for keeping up you can say..

There's a really nice employee here, who is honest and will say she doesn't really know about the…read morevape products. Then there's a guy who will act like he knows what he's talking about, even though he doesn't. There are some other employees, too, but I've wasted a lot of money because that guy is so adamant about insisting he's right and you're wrong... It's incredibly frustrating. If Janesville, or the surrounding area had any other options for vaping/e-cig shops, I would never go back here. But as it is, this is my only option. The pros: -Great hours. Opens early, stays open until late. You can come in here almost any time. -Some kind of "rewards" program that saves you 2% off of all their stock. The cons: -Previously stated lack of knowledge, including, but not limited to, staff's lack of knowledge of inventory. Look, I get it, I don't expect you to know everything you have in store. That's okay. And if you don't vape, I don't expect you to know about vaping. It's cool. No big deal. But don't lie about it? -Very, very limited selection. -Extremely high mark up/expensive prices. 60ml bottle for damn near $30? That'd be $15 in Tulsa, or $20 in Orlando. -Store smells so strongly of cigarettes that even walking in there and walking out for just a few seconds will have your clothing and hair holding the smell. It's a lot. It's overwhelming.

The owner of this shop has absolutely no business sense whatsoever. He sells KNOWN defective…read moremerchandise (faulty vapes, burned out vuse pods) (dispute the faulty products to your credit card company! I just got refunded by Venmo yesterday for ALL of my purchase, not just the bad pods!) Be smart and go to their direct competitor Smokers World. The owner there, Zee knows exactly how to run a successful business and makes sure his customers are satisfied and taken care of before they leave the store! The owner of extreme smoke gets his crap from the black market in China. It's a revolting dispicable business he owns. He's a retail rapist! ZERO STARS IF I COULD!

If I could give it 0 stars I would. I can't get any information online about them or their prices…read more Getting into the store seems impossible too! It's 2022, you'd expect a Facebook page linked, website, valid business hours... Something .

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