My fiancé and I elected to get the suits for our upcoming wedding, as we had a very bad experience…read moreat one of the other mall suit shops, and my fiancé had bought a suit here years ago. They're very affordable, and for their wedding package, you get to purchase a jacket, pants, shirt, tie and pocket square plus hemming of the pants for less than it costs to rent a tux at other places. They also had the light gray colored suits we were looking for. Tons of different tie options, with a lots of colors and designs, and everything looks pretty sharp.
There were two main issues I have with the service, though. First, I absolutely understand shipping issues. Our suit order was placed in July/early August with a November return time. Ok, cool. Gives us wiggle room for our early February wedding. Well, first week of December rolls around and still nothing. We call them, speak to Anthony, and note that they never called us, and he told us "your one guy that ordered a vest, the vest is on back order so they won't ship the lot of everything until that comes in." Ok, we can still deal. A few weeks later, everything is there. When we go to pick up my fiancé's suit, the sales rep, Alex, tells us oh, actually they only sent us half your order and we had to send it back because if it comes from a different dye lot, they won't match. (Oh awesome, so now we've been lied to by one of these two guys...)
My fiancé's suit fits, as do two of his groomsmen, and my father's suit. The other issue comes from the other groomsmen's suit. The size pants he supposedly asked to be ordered were way too big. They told us he lost a ton of weight between order and now. This guy is a super skinny, not possible, but Alex told me he disagreed when I called to enquire about the issue. (insert eyeroll) So they're gonna take his pants in. Great, now we're in the middle of Jan at this point. He goes to pick up the pants after the alteration, and now they're too small. (thanks Max for not knowing how to measure properly.) They offer to ship them to the groomsman since he lives an hour away, but they can't guarantee after the ADDITIONAL alteration of letting them back out some, that it'd arrive before the wedding. So our poor friend has to make yet another hour long drive just to get pants that are now redone for the third time the weekend before our wedding. They fit, but what a mass amount of back and forthing that was absolutely unnecessary.