This pub is a favourite of mine. And of everyone else as well it's always busy. Perhaps it's so busy because of its location (close to Charing Cross station), its location (close to Trafalgar Square and major galleries), and its location (close to Theatreland). However, I like to think it's so busy because it's a wonderful place in its own right: the excellent real ale, the pleasant ambience and good service.
A big plus for many is the real ales. They have space for six, and most of the time all six pumps are occupied. And they are all good quality beers in good condition somebody here knows their stuff. They seem to always have Harveys, Landlord and Black Sheep, and three guests. They are mostly £3.00 a pint (as at May 2008).
For me, another plus is the lack of piped music. Or maybe there is and I just can't hear it the place is constatly packed with people conversing (or saying sorry, oops was that your foot, excuse me, cheers :-) as people try to squeeze through).
And another great plus is the friendly multi-tasking serving staff (all female) they often will take your order if they're waiting a few seconds for someone else's drink to pour, and they're always looking out for people to serve.
The food is pleasingly simple and low-tech: they simply do five or six types of sausage which they cook at the bar, and serve in a roll with onions if you want them. Mustard and ketchup are available. I had one of these once in my case it was very slightly burnt, but otherwise not bad. It's just the right sort of food for this sort of place decent tucker without the faff.
The upstairs room is a comfortable, restful place with the feel of someone's sitting room there are comfortable armchairs, and people instinctively lower their voices in this room. It could serve as a function room for 15-20 people, though there isn't really a bar in there to speak of. Strangely there are usually seats free (or at least there always have been when I've visited), so it's a good way to escape if downstairs becomes too rammed. There is background music, but at a very low volume, and it's provided by a radio on the counter tuned in to some classical music station.
My only real gripe is the state of the gents' toilets, the third-worst pub toilet of my acquaintance. Half-way up the narrow stairs so it's difficult just to get into it, it's extremely cramped, There is soap and water to wash your hands, but it's awkward to access so a lot of people don't bother. And the cubicle is in a right state it looks like someone made a half-hearted attempt to do some tiling but then gave up.
All the good things about this place vastly outweigh any shortcomings, so I'm giving it all five stars. read more