From personal experience I hold this trust in high regard. When we had problems with our GP…read morerefusing treatment, we contacted the Primary Care Trust who supported our application to change GP. They also offer appointments for CAB in relation to medical benefits. A fantastic service with doesn't get the praise it deserves.

I CANNOT praise the doctors highly enough - not so certain members of the reception staff! I suffer…read morefrom PTSD, and I can suffer from severe panic attacks. This happened recently, and it caused me to faint. Later I was told that the receptionist said "Oh he's done this before - I'm on ho,d on the phone". NONE of the staff came to see if I was OK, and apparently I was left lying on the reception floor for several minutes UNATTENDED. I'm sorry, but at what point is it a sackable offence to OPENLY show contempt for patients in front of other patients? Eventually when I regained consciousness, I managed to take a seat, and was treated AS USUAL with care consideration and understanding by one of the doctors! Would they have ignored me if a woman had a panic attack? Sorry but in MY view, this is GROSS MISCONDUCT. I've seen some callous medical receptionists before, but this one was OPENLY HOSTILE. Hardly the face of the caring NHS!

I have been going to Bulkington Surgery for years now and I think it is a fantastic doctors. If…read morethey are taking on more NHS patients and you live in the area then I would certainly try to get in. Dr Jennings and Dr Paul are lovely and the receptionists are really rather nice as Doctors receptionists go! Its hard to get an appointment in advance but they save extras each day, so if you call before 9am you can usually get in that day. They also offer telephone consultation which is helpful if you are really ill or cant drive. Its got a decent car park so its easy to access. 10 / 10!

I was a patient here for several years when I lived in the area. The appointments were always easy…read moreto get on an emergency basis or to book up for a few days away, it was quicker to get an appointment with any doctor over a particular doctor. I was reffered on to several specialists when needed. A wonderful GP surgery for those in the area, a car park outside and a pharmacy over the road.

Dr. Weddell is my GP. He is friendly, helpful and a…read morebrilliant GP. The staff are also very helpful and friendly

I had been coming to this Doctors surgery for 25 years, and think I took them for granted. To be…read morehonest, they have the longest wait ever and it used to drive me mad. However, a few house moves and different GPs later, I now appreciate them for the brilliant GPs that they are, and they are definitely worth the wait. They take the time to listen to you, take note of what you actually want, and seem to want what is best for you rather than to get you out of the door as fast as possible and get a fat salary. I guess this is why the appointment times over run! The surgery in Arley is a little outdated and could do with a revamp, but who cares when you get the medical help you need. In comparison, the other GP I was with has a nice complaint winging it's way to the nhs complaints team after I was told I was "a bit anal" for asking about nutrition advice, and being told you jump up and down after all the pills I take so he could hear me rattle!! So I've managed to get near enough to my old GPs and this time I really value them. I would strongly recommend them. They also dispense if you live in the village. They have their own free car park too.

I'm in two minds about Spring Hill. The doctors and nurses are great, when you can get in to see…read morethem; Dr Shah has gone out of his way get my concerns addressed each time I've gone to see him. Problem is getting in to see someone. The appointment system is ridiculous, to be honest. I'd registered for the online system when I first attended, then they changed systems and have asked me to go to the GP surgery with ID, which I now can't do due to COVID. You're told to call at 8am for an appointment, can't get through, and when you finally get through at 8:20 they're all gone. The admin team are hit and miss; some of them have really gone out of their way to help, but others have just been outright rude on the phone. If there was a closer surgery I'd go there - a great GP is only great when you can access them.

very caring doctor. usually able to get appointment with him at short notice.read more

I've worked here for 18 years. The people of the area and my colleagues here are really friendly…read moreand welcoming. Like lots of older hospitals it spreads over quite a large area. I have to devote a lot of time if I want to go from one end to the other, not that it's that far, but simply because people always want to stop and pass the time of day in a friendly manner. There is nothing like black country warmth! I'm really proud of the healthcare services that the hospital provides the local people. I grew up in an area some of the West Bromwich down in South Wales.

Sandwell General Hospital is one of the main Hospitals that operate in the Birmingham and West…read moreMidlands area. Being a Hospital patient is not a nice feeling and I have been in that position before. There are millions of people who are being treated in Hospitals across the world and I know exactly how they feel. I have had an operation at Sandwell General Hospital and the staff at the Hospital looked after me very well. I did find it difficult to sleep and the bed at times was uncomfortable. The Hospital food was not brilliant either but then again we have heard many people complain about the food at Hospitals. I can only speak about the way I was treated and those who did look after me did a great job. They regularly checked up on me to seek if I was OK and asked if I wanted anything. Staff at the Hospital were first-class and I have nothing but praise for the job they did.

By far the best GPs that I've had in Birmingham. The doctors here - or at least the one that I…read morealways see: Dr. Zoltonos - have a remarkable knack of being extremely efficient without making you feel like they're just trying to rush you out of there. I don't think I've ever spent any longer than about 2 minutes in the surgery at a time, yet I have always felt listened to, taken seriously and medically sorted out - which, to be fair, is exactly what you want in a GP. Particularly the 'taken seriously' bit - I moved here as my previous GP seemed to find all my complaints highly amusing, I have no idea why. I was also able to see a doctor the morning after I registered, which was a bonus, as sometimes moving records across and what have you seems to take forever at some places. Not at River Brook, thank God, where they seem to have got sympathetic efficiency down to a fine art.