Probably one of the best locations in Basildon's surrounding... however the service was mediocre,…read morewaiters were well dressed but with low restaurant skills. The courtesy was an optional. The food was absolutely inedible. 2 stars for the live music entertainment ( the disco music at the end of the dinner was a weird mix of provincial radio music and teenager's iPod) and obviously because, like for everything, the only important thing is the company!

I was here last weekend for a customers christmas function…read more The hotel is set in its own grounds and although we arrived in the dark it looks like a very old building. My customer treated me to the evening but I gather the tickets were £45.00 each. The entrance room at first glance is very small, I did think is this it at first! However, they use this room to offer a glass of champagne prior to going to the table. The ballroom was set for dinner and a great job had been done of dressing the room and the tables. The company I was with had three tables out of approx 30 , with a mixture of all sorts of companies. Each table had three ice buckets of assorted wines and jugs of beer were provided throughout dinner, to be fair they kept us well supplied throughout. Dinner was usual Christmas fare but I must say was very good quality which i didnt expect for this type of do. At 9.30 pm the table service stopped and a free bar was opened up. The only draw back ( and the way they get you ) is that the bar was tiny and staffed by two people only - therefore you had to queue for drinks for at least 5\10 mins. Now luckily we had several young lads in our group who saw this as a chance to chat up some of the lovely looking young ladies also in the queue. They kept the rest of us "old ones" supplied with a never ending glass of brandy. After dinner the disco started which everybody seemed to enjoy. The night was wrapped up by midnight and the usual scrum for taxis started - a great night and if I get an invite next year I would like to go again.

OH my gosh, where should I start? My fiance's family booked…read morea late lunch here to celebrate our engagement so naturally I tried to yelp it but was met with a blank info page :[ Regardless, they had been before and raved about how wonderful the food, service and ambiance of this modernized 17th century country house was so I put on the ever-trusted LBD and went. It truly is out in the Essex countryside so there is only one road to get you there but if you do get stuck behind a Sunday driver (or 3, like we did) try to just relax and take in the gorgeous, timeless surroundings. Once we did arrive, the gravel driveway lead us passed the front of the hall to ample, free parking (which is a rare jewel in England!). We passed the hotel on the way to the main hall which looked to only have about 6 suites and I later learned these are usually booked as bridal, groom and family suites to accommodate weddings. Unfortunately this review will only involve the hall. We met our party in the lobby and were taken to the Garden Room passed the longest, most gorgeous chandelier I've ever seen. The Garden Room was absolutely beautiful as well. My favorite part about it was how the lovely floral fabric of the wall tapestries matched the fabric of the chairs which was actually brought to life in the live, deliciously smelling centerpieces, all showcased against the stark white furniture and wall accents. It was a party for the eyes and was only improved by the view of the gardens outside as well. This Sunday was a set menu but you could choose how many courses you wanted, say if you did not want an appetizer or dessert then you simply don't have to and you're not charged for that course. In our party of 6, only 2 got the pork belly starter and the rest of us simply enjoyed our drinks as they did. Yes, the menu continued like that filled with these bite-size, designer flavor explosions and the staff was very helpful answering my never ending curiosities about each dish. Definitely bring your adventurous palet so you can live large and explore. We all agreed it felt like we were at one of the posh dinner parties on Master Chef. I begged everyone in my party to order something different so we (aka I) could try them all but a few are picky eaters and most ended up ordering the token Sunday roast or the pork loin but I myself had the seared ahi over scalloped potatoes. The fish was delicious and was a perfect portion, my only gripe had to do with this very salty, VERY fishy mousse slathered all over it- I started to wipe it off after a few bites. The fish was fresh & delicious though and everyone really enjoyed their Sunday dinners... I was just loving being in such a beautiful room on a rare sunny Sunday with people I love. A friend told me people have their weddings here which is completely understandable~ I know I would! However, I can imagine it easily costing £50k if not more. The website has tons of helpful information (and swoon-worthy pictures) if you're interested in it but above all things, JUST GO! Its gorgeous, the food is so exciting and posh and the grounds, rooms & staff will make your day.

A nice evening spoiled right at the end by the terrible attitude of one of the staff. Very rude,…read moretreated us with unprofessional attitude that bordered on contempt. I never complain in restaurants, but when I called him on his attitude, his response was to double down, glaring at me. The manager came over an the waiter still refused to apologise. The rest of the evening had been fine, but this just spoiled everything. To make it worse, he wasn't our waitress, he just brought us the bill. Cost the woman had served us, her tip. Don't think we'll bother returning.

We stayed here to get down into London...I'd HIGHLY recommend this to friends, and we'll be back…read morehere when we want to visit London again. Flying into London Stansted and then taking the train into town was WAAAAYYYYYY cheaper/easier and more fun...plus this hotel is within walking distance to downtown Brentwood where you can find a number of family friendly restaurants/english bars/classic English feel! My wife and I with our first daughter stayed here recently and had some major changes to the reservation. The hotel staff were EXTREMELY accommodating!

Quaint & comfy place, near the station, shops & pubs. Straightforward checking in, friendly staff &…read moresimple but decent rooms.

We stayed at this hotel last night and overall it was quite fine. I'd needed to e-mail them a few…read moretimes, and their responses were incredibly prompt & exceptionally polite. Both of the young women working at the reception desk - one when we checked in and another one when we checked out - were very friendly. Since there's no elevator and we were staying on the second floor - and we'd both had back problems recently - we needed to have someone carry our luggage up the stairs, and two very friendly people carried our luggage. The room was spotless. The negatives: The soap and shampoo were in "liquid soap"-type dispensers and it was *extremely* difficult to use them. Seriously, only a miniscule amount could be obtained with each attempt and it was really irritating to use those things. The hairdryer was inside *the desk drawer* and it was attached to the drawer, plus the fact that the switch needed to be held down *continually* while using the hair dryer. The switch was really miniscule and it was literally *painful* to hold it down for that amount of time. I have some arthritis in my thumb and it was excrutiating. The mattress was hard, although we were exhausted and therefore it didn't end up being a problem. The hotel has long been owned by one family and they've had multi-generations of family members work there, so that's a really nice aspect and it's undoubtedly why everyone was so friendly and helpful.

Superb Carvery and Hotel, Michael, Derek and Staff really do look after you and ensure you enjoy…read moreyourself and go that extra mile to make your visit enjoyable

We stayed at the lodge in August 2008 and were very happy with the location. Our friends were…read moregetting married in Stock and it was nearby other wedding festivities. Also, the train ride to London wasn't terribly long and well worth the trip. The station is just a mile from the lodge. The rooms were clean with private bathrooms. Absolutely no complaints regarding the room. It would have been nice if the cleaning ladies had held off on vacuuming early in the morning but, it helped to get us out of bed and off for the day. Adjacent to a Toby Carvery there was breakfast included each morning which consisted of cereals, yogurt, fruit, juices, cheeses, and I think toast. Being gluten-free my choices were fairly limited but it was an alright breakfast. We ate at the Carvery for one meal and it was nice - the other guests seemed to be really excited about it. I was much more satisfied with the food at The Hoop in pub nearby. If we were going back to that particular area again we would definitely consider staying here again and be willing to check out other locations. For the price and amenities it was everything we needed.

Lovely hotel, thankfully they were able to accommodate a large party. The rooms were very clean…read moreand provided the basics needed for an overnight stay. The have free wifi and a super fast connection which there is an extra charge. They have a standard buffet breakfast for £8.99. The breakfast was okay, it's not five star dining but it definitely fills the gap. The staff are just so lovely. They accommodated all of our requests made us feel comfortable whilst traveling with many children. Because it was the new year, we were treated to complimentary bottle of Prosecco and the children got treats and books. April is the manager at this location and she was brilliant. She was very warm and kind. To be honest, she made our stay feel as close to home as it could. I'm very appreciative of April and her staff's hard work! Excellent!

Booked online as this was one of two hotels in town. The hotel was pretty basic but had everything…read moreand all the essentials needed for our stay. Located next to High Street we were able to walk to all the restaurants, bars and pubs. Which is always a plus!!! When booking online there are options to add a breakfast but I choose not to. We did try the breakfast twice during our stay and it was ok. There were the traditional British breakfast choices. Bacon, Sausage, Eggs, baked Beans, toast, mushrooms and tomato (which I'm a huge fan of). There was also yogurt, cereal and fruit which was a good addition. From all the breakfast choices, unlimited juices (orange, cranberry, grapefruit and apple) I was most excited about the automatic self serve coffee maker! This coffee maker was impressive and made espressos, americanos, cappuccinos, white coffees and lattes in one touch! This American definitely was not searching around town for a Starbucks because of this machine!