It says walk ins welcome but I never can make an appointment I can only go when I get spare time. I've tried there at least 10 times maybe more and have never been able to get in. They always say " but we can get you in at (such and such). I'm like nope that's no good for me, this is when I'm free. Can't guarantee that I'll be free at that time. read more

This is by far the worst salon in the Truro area! My mother has been a customer here for many years, she recently bought a hair straightener here along with the two year return warrenty if the product is defective. After using the hair straightener a few times she discovered it would not stay hot and kept shutting off, which as many of you ladies know is extremly annoying especially considering they cost of the product was over 150$.... She assumed The Head Shoppe would honour their warrenty policy only to discover she was wrong. When she went to return the item to ask for a return or her money back, the assistant manager was extremly rude and arrogent. She snatched the straightener to plug it in, and then stated that because it turned on it was not defective, then suggested it was her faulty wiring in her home all the while rolling her eyes to her co-workers. Im writing this review as my mother has tried apealing to the company manager to complain, only be met with unexplicable agism along with uncompliance of their return policy warrenty, as the warrenty says nothing about what consitutes as faulty. The town of Truro should be ashamed by having an opperating business like The Head Shoppe located in the Truro Mall. DO NOT BUY ANYTHING FROM THIS SALON!! as you will be supporting a churlish and monopolizing business. read more

Came to get eyelash extensions and hair cut. The extensions were falling out in clumps before I left the building. It has been 4 days and they are almost all gone. Im not pulling or rubbing or doing anything abnormal, in fact I've been very cautious about them. They are nice mink extensions, lovely and light and they looked really good for my function, but the short time they lasted is particularly disappointing. read more