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    The Healing Nest

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    10 months ago

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    Teays Valley Center - Floor never cleaned

    Teays Valley Center

    (2 reviews)

    My mother was recently a patient in the skilled nursing/physical therapy unit at Teays Valley…read moreCenter. The goal was for her to strengthen herself in order to return home to her beloved grand-cat. She worked with physical therapy, occupational therapy and speech therapy (swallowing issues). This group of therapists were so helpful in teaching mom safety and strengthening exercises that have helped her return home. They were so encouraging to her and so supportive to me during her stay with them and she "graduated" to come home yesterday. Their employees are so friendly and offered constant encouragement for my mother and myself. They have multiple disciplines of employees that cover such a range of care and personal needs. Each employee and their roles are important for the overall success rate of improvement and healing. Of course the patient has to cooperate and be motivated. Mom was very motivated and focused on her end goal. She also formed bonds with some of the CNA's and nursing staff. There were a few issues that came up. I advised Bobbie Jordan who serves as Guest Services Director of the issues and they were quickly addressed and resolved. Staff treated my mother with kindness and dignity. I feel both are a major factors to her recovery. I would recommend this facility to others for the care and treatment of their loved ones. Thanks go out to each and every employee/staff that played a role to help her achieve her goal of returning home.

    Skilled nursing, but the conditions were appalling…read more After being hospitalized, we had to place our mother in this facility. The bathroom, shared with another patient, was inoperable and never repaired during her stay. The room was extremely dirty, our feet stuck to the floor from the dirt. When our mother needed assistance, as she couldn't walk or get out of bed, she would repeatedly ring for help, only to wait for up to 3-4 hours for someone to come clean her. This was particularly frustrating at night when the facility was understaffed and unable to adequately care for the patients. She was supposed to be showered twice a week and in 25 days she received only 3 showers. The only positive aspect of her stay was the quality of the food provided. The staff they had tried to provide help but were so understaffed they could not care for all the patients, Corporate needs to provide staff that is needed to care for patients properly.

    The Healing Nest - occupationaltherapy - Updated June 2026

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