If you want to be waiting for an hour every appointment this is the place for you. I have never…read moreseen a place who is off by hours every appointment. Glad this was our first and last baby here. The doctors are nice but the scheduling is a little ridiculous.

If i could give negative stars, I would and here's why…read more Starting from the beginning- I opted out of my medical benefits in May 2025 due to cost as my employer had changed our insurance carrier and then found out I was pregnant in June 2025 and I couldn't get those medical benefits until open enrollment in May 2026, so naturally I applied for pregnancy medicaid to help with cost but was denied because I made too much money. I went into Dr. Leavitt office in Idaho Falls and wanted to be seen for prenatal care, but explained my situation with insurance and they referred me to Community Family Clinic for their sliding fee scale, so i scheduled an appointment and was seen there as many times as I could due to being cash pay and let them know I had a preference of Mountain View Hospital as my daughter born there in 2024 was an amazing experience. (I have had 3 pregnancies and all healthy babies) so I didn't exactly do every single appointment, but I did what I could afford for cash pay. Fast Forward to Thursday, February 5, 2026 around 6:30pm I walked into Mountain View Hospital as I was having contractions and was put in a wheelchair when i got up to Labor and Delivery and was taken to room 3 where I explained my situation to a nurse and shortly after I met Dr. Emily Jensen from Leavitt's office and was treated very poorly from the moment I was sat in that room. She was very unprofessional, rude, and incredibly judgy. I let her know that i wanted to decline the Vitamin K, Hep B, and the Eurithromyacin ointment on my son's eyes and that I wanted the cord to be white before cutting it as I'm more a natural first over modern medicine. I was talked down to like I didnt know what I was talking about and basically made me feel like I was stupid. She was very condescending and when my son was born after she broke my water and she let me tear 3 times and didn't give a crap about it. I was asked again about the Vitamin K and Hep B and was treated like I was a bad mother when i once again had to decline and she told me my decision was not what she would recommend. My son was handed to me and every light in that room was turned on and I was abandoned there alone from 1:25am until almost 5am holding my son while I was still numb from the epidural and could barely move. She never checked on me and didnt care to. I had to push the button for the nurse to ask if i was being moved or if i could get a bed for my son, so we could both rest. It wasnt too long after that, that I was moved to room 23 where i was given the silent treatment and treated like absolute crap then given a bed for my son. I never saw Dr. Jensen again and instead had a case worker in my room 11 hours after delivery asking me if I could afford my housing, food and electricity and it wasnt just once. I was harrassed about it 6 times and then was told we were reported to CPS for THC in my urine as I had not been aware of it and was told I was drug tested due to my refusal of those treatments for my son and my "insufficient prenatal care". My children are my whole life and I would never do anything to harm them. Dr. Jensen took an oath and is supposed to be unbiased as my decisions with MY child are my own. I would never recommend Dr. Jensen for anyone who is having a baby and wants to stay as natural as possible or not having full insurance yet! (I opted back into my insurance as the birth of my son was considered a "life event") AVOID DR. JENSEN SHE IS ABSOLUTELY AWFUL! This whole experience has had me stressed out, traumatized and crying for the duration of my 11 hour stay at Mountain View Hospital, that has followed me still today and had to get my attorney involved and its February 10, 2026 today. Please learn from this review.

My child has hypothyroidism and is a patient here. The doctor is very Thoreau, and skilled at his…read morejob. He also has a good bedside Manner and seems fairly compassionate. Although no one enjoys the blood draw the staff does a very good job, they are quick, rarely bruised her, and always offer a toy or balloon afterwards. My only complaint is that the office staff sometimes fails to give appointment reminder calls... but to be fair appointments are usually spaced six months apart (which is why I want the call, lol).

Billing is absolutely horrible. No notices other than electronic which is a convenient format…read moreunless it doesn't deliver and should always be followed up with paper.

My experience with Mountain View Hospital is as a spouse of a patient. My husband has had several…read moreout patient test done at different times. I was present for the tests or to receive information after the tests. The doctors and support staff were very knowledgeable, professional, and kind. They easily answered my questions in as full detail as I needed and treated me with respect. As I was present while some of the tests were performed I felt they tried to enroll me as an interested party and explained as the test progressed. I never felt like an outsider. Testing can be quite stressful. The doctor and support staff worked to minimize the stress. I like how Mountains View Hospital conducts health care.

A huge thank you to the labor and delivery team that helped bring our little Skyler into the world!…read more All of the people on her watch were absolutely amazing and made the experience so special. The team made us feel so comfortable with their care and wonderful personalities. We felt important, supported, and loved. We will always be thankful and have fond memories of our experience here- you are all rock stars Skyler already misses all of you!

Dr. DBK is the best doctor I have ever been to. If you have something wrong with you, this is the…read moredoctor you want to see. He is a bulldog and will not give up until he figures it out. Excellent bedside manner. Just an excellent doctor all the way around. He has been my doctor for the last 10 years and I just love him.

Dr has been with Idaho Falls for many years. He is such a great Dr. You will not be disappointed…read more And his staff, the best

Everything about this facility is great. I've had knee, hand and foot surgeries, by three different…read moreproviders and I am very happy with them all.

This review is for Dr. Logan Cooper and his PA-C assistant. If you're considering hip replacement…read moresurgery by Dr. Cooper, I strongly suggest DON'T DO IT...until you've had a 2nd or even 3rd opinion by specialists who perform the (posterior) surgery. Dr. Cooper specializes in the (anterior) approach, boasting 6-week healing times on average. It has now been a YEAR since my hip replacement. To this day my thigh, from my knee upward to my hip, is numb and the tendon damage by the incision hinders my ability to get dressed or walk short distances or even sleep. I live on painkillers, which offer some relief, but overall I am much worse off than before the surgery and I may never recover. 7 weeks of physical therapy did absolutely nothing to aid with these issues. To literally add insult to injury, I later discovered that Summit was billing my insurance for my follow up visits which were necessitated by the nerve and tendon damage. At first Dr. Cooper and his PA-C assistant, Joel Whiting, boasted about 6-week healing times...then it was "give it a few more months" then during my last follow up 6 months ago I was told "well sometimes it can take a year to heal." I was totally blown-off at that point leaving me with zero suggestions and zero empathy. I am in my 50's, average height, not overweight and have a muscular build. After multiple visits to another orthopedic surgeon outside of Summit, I was informed by that surgeon he does not do the anterior surgeries due to the increased chances of nerve and tendon damage. I highly recommend seeking multiple opinions and acquiring all the facts before making a decision!

Medically they are good. However, avoid this place like the…read moreplague as every visit requires weeks/months of follow-ups corrections to their billing = simply not worth the time & aggravation & unnecessary (extra?) payments. As this has been going on for at least 3.5 yrs & is getting worse, I dread to think what the future holds!! :( If you doubt me, then looks at all the reviews on Google Maps

I've been seeing Dr. Mayo for some time now and couldn't be happier with the care I receive. He is…read moreknowledgeable, attentive, and genuinely cares about his patients That said, the administrative side of this office leaves a lot to be desired. Any time I need a referral, prescription refill, or follow-up communication, it takes multiple phone calls and several days--sometimes longer. It's become a consistent issue, which is incredibly frustrating when managing ongoing health needs. Every time I raise the concern, I'm told the delay is due to the pharmacy. However, other members of my family--who use the exact same pharmacy--never experience these issues. It's pretty clear the problem doesn't lie with the pharmacy. I truly value my doctor and will continue seeing him, but I hope the office takes steps to improve the efficiency and accountability of their support processes. Patients shouldn't have to chase down basic care needs after leaving the exam room.

I needed to go to urgent care for X-rays. There was no wait on a Friday afternoon! I was in and out…read morewith results within 30 minutes. The doctor, MA and front office staff were so kind. I 100% recommend this facility

Saturday morning, 10:05a, receptionist reluctantly unlocks the door. Does not speak a word or…read moreacknowledge us in any way. Hope the medical staff is better.

I thought Chris Edwards, PA was a good medical professional. But after researching a few of the…read moremedication's, he prescribed for me and the interactions. they had with my other medications, I don't feel that way anymore. I became severely sick due to hydroxyzine having a adverse reaction from other medication. I was taking should not been given with Tizadine. I have since sought out a doctor and not a PA as my family physician. I won't be returning to Chris Edwards, PA.

Great providers they actually care and listen to problems. The staff is friendly and accommodating…read more Would recommend this office for all ages.