So we stumbled onto this hotel completely by accident. We booked it solely on the basis that they said they had accessible rooms. So to start with the high points, you're at the edge of the dark hedges, which is beautiful. The parking situation was the best of any hotel we've stayed at in Ireland or Northern Ireland.. We never had a problem getting a close parking space that worked for us and getting a hold of the wheelchair.
The room itself was fine. You do have to put down the legs on the bathroom stool in a way that doesn't quite make sense but is doable. And the place to insert your key to turn on the lights was up too high for a wheelchair user or short statured person to be able to reach. The room and hallway had a very strong smell, and the sheets were washed in a very strongly smelling detergent, none of which were ideal for someone with allergies or sensitive to scents. Like most hotels in the area they didn't have air-conditioning although they did have windows that open and provided us a fan upon request.
There are 3-4 four sets of doors between the front desk/ lobby, and where the accessible rooms are. these doors are heavy, narrow, and difficult to navigate even with one non disabled person and a wheelchair user. This hotel was only accessible with someone to be of assistance to a chair user. My wife would not have been able to access this hotel on her own.
There were some really odd rules around meal times which we never quite figured out and could not find posted anywhere on when things started and stopped, and when you couldorder à la carte versus a buffet. We did eat the buffet lunch one time while we were there. I think they do this mainly because they have tourgroups who come through and the food was not bad, but it definitely wasn't great and it was a weird mixture for me. The staff were super helpful when we could find them, but I don't think we were in the lobby one time with a staff member at the desk. Usually we had to go somebody to help us from the dining room.
They do have an amazing parrot though and so five stars for the parrot read more