There is no communication between department'. I asked a day nurse a question and she informed I…read moreonly answer nurses questions!! Rehab dept does excellent work- *****, spouse entered after a month w right side paralyzed after 1 month of rehab at hospital-barely standing. 58 days later walked w a walker home. The biggest problem that occurred -no communications w me that she was going to be discharged from the dept head. Out of blue I got called on a Tuesday that she is being discharged Saturday. I got no help from case manager: he didn't call me or assist until I complianef to general manager then he came to her room w 4 names of home health companies and #s on Thursday 4:30 pm and I had to make a choice by Friday --If you're not an MSW you don't know what to do. The night nurses and aids we're ***** Day nurses 1/2 *****, other 1/2 c- (a family member observed her punching button for help w pain meds, 20 min later punched again.. aid came by and turned off the light and said would tell nurse; no one came for another hr. Food staff were always helpful w + attitude. The facility is beautiful, clean and would be a great place if staff communication wasn't so dysfunctional and case mgr not performing at such a bleak level : F If u could do outpatient rehab that would be excellent... I do not recommend We crashed and burned w a hard landing!!!

This place is not properly staffed. You will wait forever when you press your call button. And be…read moreprepared to stay on top of them if you want good quality care. My husband had horrible care until I got admin involved. The communication between staff is horrible.

I would not recommend Remington Transitional Care of San Antonio. My grandmother was a resident…read morehere and passed away while in their care. During her time there, there were long stretches where no one checked on her unless we went to the nurses' station ourselves. She was left waiting for help, and it often felt like she was an afterthought instead of a person who needed regular attention. Losing her is already hard, but knowing she spent her final days feeling ignored hurts even more. Families trust facilities like this to watch over the people they love; in our experience, that trust was not honored.

Don't be sold on the amenities of this place. While it it sold as "resort style " therapy its Motel…read more6 at best. The nursing staff is Overstretched with being assigned too many patients and all are recovering from major surgery. Your loved one will have to wait for meds and if the Doctor hasn't ordered stronger meds all they will give you is weak Tylenol. When we checked in the nurses assistant were trying to pull my mom off the transport chair so the guy could leave. When I came in is when they finally put on the gate belt and the walker so she can steady herself. They will often forget to put on the gate belt. There are no hand rails on the beds, to use to prop yourself up. , our room was to have a directory and it took them 3 days before we received one. . The fridge in the room did not cool, I had to ask for a lamp from an empty room, and since I was staying with my mom, they offered me a cot but took them 2 days to find one. The therapy is to be 7 days a week both OT and PT. After the first evaluation. We were told the next day my mom would have one therapy in spite of their policy showing that it's two. Today. 12/22 she received zero therapy. When I called the director of therapy ( A PTA not a PT) he kept insinuating that I was lying, my mom was lying and that she was scheduled for therapy with Keisha. When I asked how he was planing to make up the difference for this miss, he kept insisting that he had my mom on the schedule continuously interrupting me and never apologizing , still continuing to defend his staff also while mentioning that he was having dinner with his son. When the previous day he mentioned to call him day or night. This is stating to be a resort of world class lies and 0 empathy for the patients they serve. Skip this and try to get your loved ones in acute care.

Do not go here if you have any kind of mobility issues or expect your therapist to be competent. I…read morehave hip problems and told them ten times to stop trying to move my leg or massage into it and they just ignored me. Went for lymphedema therapy and switched to a new place after 1 visit. Night and day difference. Don't go here.

Quite honestly, I can't imagine a better place or staff to assist with my rehabilitation needs…read more From our very first visit to our very last, Forte Rehabilitation was kind, courteous and attentive to our needs. From allowing us to do pay-ahead billing to greeting us by name on each and every visit, Forte was fabulous. A few additional items of note. First, unlike most clinics that have a small window overlooking a parking lot, Forte has huge picture windows overlooking a beautiful golf course. Outside the windows you'll see squirrels and birds such as hummingbirds and even brilliantly red cardinals. You might even see a few duffers hacking away and tearing up the turf. Second, parking is easy and plentiful - we never had an issue finding a space right up front. One other thing to mention - their hours. Forte has, at least in my experience, rather late hours. My wife had a couple of appointments where she didn't leave until 5:30PM. The entire staff is amazing. Thank you Sonja for being kind and compassionate to my wife's needs not to mention your patience in dealing with her language barrier issues. Rachel, you often checked in and seemed genuinely interested in my wife's progress. We appreciate that greatly. Diana, the PTA, was also a pleasure to work with and always had kind words of encouragement. Lastly, Grace, sorry for breaking the credit card machine... But seriously, thank you for your kind and courteous nature and in dealing with our insurance issues. You explained things to us which made the process easier to tolerate. In closing, Forte Rehabilitation Clinic has an amazing staff, a beautiful view looking out over a golf course and plenty of parking. They create a very welcoming environment by greeting you by name and checking in on you when another therapist is tending to your rehabilitation. The staff works extra hard in sorting out your insurance which I greatly appreciated. I would return to Forte Rehabilitation without hesitation. Thank you Forte!

5 great big beautiful stars for the San Antonio Low Vision Clinic! The care and caring I have…read more received there has been phenomenal. My low vision stems from stage 4 glaucoma and from major retinal damage. Even though I have top-notch specialists in both of these areas, I've never before had eye exams as thorough and as helpful as those I've received at this wonderful clinic. (By the way, my ophthalmologists applauded my decision to seek the assistance of these wonderful low-vision experts.). If you're looking for exceptional care in a friendly and supportive environment, the San Antonio Low Vision Clinic is for you!

From the owner: We provide personalized vision rehabilitative care to assist the visually impaired with their…read moreindependence.

Had a family member in here for about two weeks while they gave all kinds of rehab. They took good…read morecare, and kept them busy and exercising. This place is a fully functioning hospital. They've got a full pharmacy and trained nurses, phlebotomists, and technicians. All the trainers are licensed and fully trained. They offer the whole gamut of therapies- speech, physical, occupational. The facility was clean, and the staff was friendly and professional. They had a smile on their faces each time I'd seen them, and they kept a progress chart. It wasn't easy getting updates on what's going on, other than just calling. The app was awful. The entire time, it had failed to update after the first day, and wasn't updated thereafter throughout the visit. I enjoyed the artwork throughout this facility, it's all big photographs of things in and around San Antonio. Cool!

It's a post surgical rehab hospital. I've been in several due to several surgeries over the years…read more This appears to be the best I've experienced so far. Clean properly staffed and food which is palatable. The staff actually comes in a reasonable time frame once the bell is rung that you need assistance.

Why do all nursing homes and convalescence centers smell the same? If you've ever visited such a…read moreplace, then you know the odor to which I refer: an unpleasant bouquet of 2-nonenel (an unsaturated aldehyde), benzothiazole, dimethylsuplohone, urine, boiled cabbage, mushy poop ("Type 6" on the Bristol Stool Chart), and Vick's VapoRub. Yes, "old people smell" is a documented phenomenon, but must the *entirety* of *every* such facility reek of the aged? Do these places spray "Old People-Scented" Fabreze all over the place? But I digress. The Bridgemoor -- a relatively new rehabilitation center located near the Medical Center -- does indeed smell of granny and grampy, but the facility is immaculate, the staff are friendly and attentive, and the cafe fare is surprisingly good. My dad convalesced here last week after undergoing hip replacement surgery and was mostly satisfied with his stay. Judging by the facade, I initially mistook The Bridgemoor for a swanky apartment complex. The inside is just as fancy, with marbled floors, local artwork, and even a fireplace near the entrance. When my mom and I first entered the facility, we both agreed that it looked more inviting that most mid- to upper-range motel chains. My dad's room included all the amenities, such as a large HDTV, a huge walk-in shower, and plenty of closet space. Most medical facilities trigger my nosocomephobia, but I felt mostly comfortable here. The room felt comfortable and inviting, not clinical. Despite suffering from a touch of post-op soreness, my dad was able to fall asleep easily. That's admittedly not saying much, though, because he's deaf and could sleep through a B-17 bomber crashing into a silo filled with nitroglycerin. Pappy also bestowed much praise upon the male physical therapists employed at The Bridgemoor. His favorites, Eric and Ryan, were patient and helped him become accustomed to using a walker. My dad was much more critical of a certain female therapist, who was too tiny to handle his 236-pound, 6' 1" frame. Furthermore, she failed to consider his idiopathic neuropathy, pushing him beyond his comfort zone. Note to physical therapists: listen to your clients when they tell you enough is enough! The food at the cafe, Dietrich's, was much better than I had expected. The club sandwich I ordered on my first visit was plentiful and made with real turkey breast, not the processed garbage found at most supermarkets. The bacon was crispy and fried to order, the bread was fresh, and the tomatoes were ripe and juicy. The biggest surprise of all: homemade potato chips! I never would have expected to find homemade *anything* at a rehabilitation center, yet there they were: hot, crispy, and topped with a light dusting of salt and lemon pepper. The tuna salad plate I ordered for lunch on my followup visit also tasted homemade and was a huge portion for only $4. Now, I won't go crazy and say it was "hands down the best ever," but it was at least comparable to lunches I've had elsewhere in town. If you are looking for a rehabilitation center near the Medical Center, then please consider The Bridgemoor. It's clean, comfortable, and affordable at just $20/night (with insurance, of course). If "old people smell" gets to you, then order your Breathe Wrong Nose Clips (TM) in advance from yours truly! My comfortable clips force you to breathe the wrong way: through your mouth. They're ideal for nursing homes, emergency visits to 7-11 bathroom stalls, and uncomfortable elevator rides with hobos. P.S. My dad left the facility a week ago today and is doing great. He doesn't smell old yet.

Let me begin with the positives. The staff at Bridgemoor are professional and friendly. Everyone…read moreseems more than happy to help the patients. Now the negatives. The food was often cold. The scrambled eggs were straight out of the freezer, the toast was soggy. I thought I'd have to buy a cow in order to get milk with every meal. And no such thing as coffee in the morning until breakfast was served (coldish coffee, of course). The exception to the helpful people was the people who brought the food. They put it down on the tray table and scooted out of the room like the devil was after them. Oh yeah, salt and pepper were parceled out like gold, even for those of us not on restricted diets. When I tried to call the kitchen to request hot food or some other adjustment, I got a recording saying no one was available to take my call. I was forced to call the administrator to have my concerns met. The worst by far, however, was that there was NO hot water in the bathroom. If I turned the control Just right in the shower, I could get barely lukewarm water. Every shower was a cold one. Finally, IF I had a doctor, he was the invisible man. I have vague memory of a man coming in and saying he was my doctor and then getting out of Dodge as they say. I did see a nurse practioner a couple of times and she seemed interested in her patients. Because my stay was a short one, I could put up with the shortcomings, but I would advise any one who is staying for more than a week, to think hard before choosing Bridgemoor.

My niece has been at this place for 5 years, and most of the patients, CNAs, and nursing staff are…read moregone. The patients died of COVID so goes the story, the CNAs quit or were fired for whatever reason the Administration felt to choose on that particular day. I can't speak for the nurses because there is a handful left from the original group, they tried or at least it seems like they do. During the pandemic, we were not allowed to visit our niece, I used a window to keep in touch so that she knew we were still around. Yet the negligence of these people left her with her left leg bent at the knee whereas before she had both her legs straight and could be seated to take her out for fresh air. Another sister and I have pictures of how careless the ownership, administration, and staff disregard not only the patients but the patients' relatives as well. They walked around without acknowledging anyone! I have seen some of the case workers' and higher-up administration offices' furnishes and they look more like a high-end surgeons' office. It started very well, they had 2 CNAs, therapy (they help move and lift) patients, housekeeping, and physical therapists. At times there was a nurse supervisor, 4 nurses, and enough CNAs for however many patients each hall had. Now depending on the day, time of day, and week, there may be 1 or 4 nurses and 2 CNAs, and during the weekend, if luck should have it, 1 CNA for 4 hallways, more than likely 20 patients per hallway. The staff is overworked, and underpaid and if they speak out, they are (threaten with dismissal) with the loss of all the PO time, the staff (CNAs) have earned or are entitled to. I have warned the staff I would be reporting the problem but, Ive learned the state had a lot to do with the comings and going of companies and owners of such institutions. If people do not speak and take action the state will never do anything to change the lack of proper management. In other words folks, we need to contact our representatives and DEMAND better monitoring of these places, they are considered the next step from a hospital.

32 minutes agoNEW If…read moreyou care about your loved ones health, do not bring them here. The lack of care is unbelievable! My father laid in his soiled bed for an entire day not once but twice that I know of. We filed complaints and it continued to happen. The final straw was today, I walked in and the stench was horrible. I asked my father if he advised the nurse Yvonne that he needed to be cleaned and his bedding changed. He said he did and she never came to clean him or change his bedding. It wasn't until I came to visit and ask one of the nurses to have someone come clean the room and bathe my father. She changed the sheets but did not change the pillow cases or collect the trash or empty the urine bottle. I then escalated the issue to management to discuss the various issues that my father was experiencing. I was told by Adam that they didn't have time to speak about the situation. I was then asked to leave the property.i wasn't even given the opportunity to say good bye to my father. I feel helpless. If you need to file a complaint, please contact the following. Health Care Facilities RegulationFile a Complaint for a Health Facility File a Complaint for a Health Facility How to File a Complaint Any person having knowledge that substandard care has been provided by any of the health care facilities regulated by the Health and Human Services Commission may file a complaint. Information to Supply When Making a Complaint Your name, address and telephone number. Every effort is made to protect your confidentiality; however, we must provide this information if requested in accordance with the Public Information Act. Or, you may make a complaint and remain anonymous. The name, address, telephone number and date of birth or age of the patient(s)/client(s) referenced in the complaint. Date(s) of incident(s). Specify all facts directly related to the incident(s) being reported. How to Submit a Complaint Against a Regulated Health Facility Complaints may be mailed, faxed or delivered by phone via the complaint hotline, except for a complaint against a licensed abortion facility. Complaints against abortion facilities must be in writing and may not be anonymous. Submitting a Complaint Against Healthcare Facilities (Except Substance Abuse or Narcotic Treatment Facilities) This includes: abortion facilities, ambulatory surgical centers, birthing centers, community mental health centers, comprehensive out-patient rehabilitation facilities, crisis stabilization units, end stage renal disease facilities, freestanding emergency medical care facilities, hospitals, out-patient physical therapy, portable x-ray services, rural health clinics, and special care facilities. Complaint hotline: 1-800-458-9858 Option 5 Email: hfc.complaints@hhs.texas.gov Fax: 833-709-5735 Mailing address: Health and Human Services Commission Complaint and Incident Intake Mail Code E-249 P.O. Box 149030 Austin, Texas 78714-9030

Helped with a lingering back pain that is no longer there. Learned techniques that if pain…read more"starts" how to alleviate it.

As a Veteran with chronic back issues, I've been to several providers over the years, but this…read morechiropractor truly stands out. I started treatment with pain levels around 7-9 out of 10, and after consistent care here, I'm now down to about a 3-4 and improving. They really take the time to listen and build a treatment plan that fits your needs. I never feel rushed, and the staff is always professional, friendly, and respectful. The clinic is clean, organized, and runs on time, which I appreciate. Most importantly, I feel like they genuinely care about my long-term health and quality of life, not just quick adjustments. This has made a big difference in my daily comfort and mobility. Highly recommend to fellow Veterans and anyone dealing with back or joint pain.

Highly recommend Turning Point. We visited 3 different therapists and it wasn't until we met Ron…read morethat we started to turn our marriage around. He's very easy to talk to and neither of us ever felt attacked or guilted by what we said in our sessions. Going here allowed us to communicate openly and honestly in a safe environment and be heard by a third party who could help us get back on track. Our marriage has never been better. We now have a skill set that allows us to talk and hear what the other is saying without assumptions or placing blame. Convenient location, hours and comfortable office.

I don't know how my previous review showed up as 3 stars. He is worth a full 5 stars. Somehow it…read moregot changed to 3.

I wanted to share this for anyone trying to choose a surgeon...because I know firsthand how…read moreoverwhelming and important this decision is. When I first met Dr. Gassman, I'm not even going to lie... my first thought was, "He looks like Doogie Howser" I remember thinking, wait... are you old enough to be doing this?! But that feeling didn't last long. I came in with a million questions (seriously), and he answered every single one with patience, confidence, and detail. He never made me feel rushed or like I was asking too much which meant a lot during such a big decision. I also did a ton of research on him where he's worked, reviews, everything. That's when I learned how much he specializes in DIEP flap reconstruction and microsurgery, which made me feel even more confident in choosing him. I also loved learning that he has a passion for art and uses that in his work--and honestly, it shows. He is incredibly talented and takes pride in what he does. For reference, I'm 5'3" and about 205 pounds, so if you're someone who's plus size and wondering how this surgery might go for you--I hope this helps ease your mind. Also--before surgery, I was a very small A cup. I actually joked with Dr. Gassman and told him, "I'm the president of the itty bitty titty committee, and if you can get me out of the committee, I would greatly appreciate it" Let's just say... I woke up from my first surgery officially out of the committee--whoop whoop! I had my first DIEP flap surgery on December 3, 2025. I want to share this part because I know it's something everyone worries about--pain. For that first surgery, Dr. Gassman used nerve blocks, and he is phenomenal at them. I actually didn't use any pain medication at all, which still surprises me looking back. The recovery itself was tough (as expected with a major surgery), but the pain control was handled so well. I just had my second surgery on March 20, 2026, and I was honestly nervous...but it ended up being so much easier. I didn't have nerve blocks that time, and it honestly just feels like I did a really intense workout--more sore than actual pain. That was a huge relief. My results are looking good so far, and I even got a new belly button and was able to lower my scar, which I'm super grateful for ! I also want to recognize Dr. Elmi, who performed my double mastectomy. I originally started this journey as a preventative measure, but after my first surgery, she sat down with me and gently explained that I did in fact have cancer. She took the time to draw everything out and explain exactly what type it was in a way I could truly understand. Even though I don't live in San Antonio, she made sure I was set up with care back home in Florida, which meant so much to me. Looking back, I laugh at my first impression--but I'm so grateful I trusted both of these doctors. They are not only highly skilled, but they truly care about their patients. If you are trying to make this decision, I hope my experience gives you a little peace of mind. You will be in very good hands.

If you're looking for the gold standard in reconstructive breast surgery, PRMA is it. From the…read moremoment you walk in, you're treated like a person, not a procedure. The surgeons are masters of their craft -- meticulous, compassionate, and refreshingly human. The nurses and staff keep you informed, comfortable, and cared for every step of the way. My outcome exceeded my expectations both aesthetically and functionally, and the recovery support was outstanding. PRMA isn't just where you go for surgery -- it's where you go to feel whole again.