Very friendly staff and great selection! We will be returning! We also joined their rewards…read moreprogram to earn points each visit. Definitely better than any store we have visited in the area!

Great atmosphere, products and prices! The manager was great and really helpful with everything. I…read morebought a little piece and he really helped with any questions or concerns. I recommend this place to anyone, the best smoke shop in Wake Forest!!!

Great stop friendly welcoming customer services. Recommend. . . Open 7 days closing at 11pread more

Okay, i've been coming to this shop for months, at different times throughout the day, and i've…read moreseen multiple different employees and they all are genuinely nice, and try to help me find a product that suits my needs. The prices are honestly good if you talk to the clerk about the products, and how much of them you get.

I'm from jersey and while visiting family I knew my Asmud was on its way out dropped it way too…read moremany times and it finally died. No way am I going to be without my VAPE!! So luckily my cuz spotted this little shop, I was skeptical because I'm used to vape shops being strictly vape shops no tobacco. I walk in hoping to find my exact vape ...no luck and limited variety but if your just starting out this is perfect too much to choose from can be overwhelming. Customer service was great the two gentlemen very pleasant one just learning the ropes and the other very knowledgeable and courteous. I walked out happy with the SMOK G150 kit that includes a big beast tank but I prefer my baby beast. The new guy adjusted my levels showed me how to use the LCD screen. I LOVE this vape it's smaller than my original one. I like them little and cute with lots of power and this is it. When I'm back in Wakeforest I will come and check out the juices next. Only 4 stars because of the limited variety.

The employee was not helpful at all and had no clue what I was inquiring about and sold me…read moresomething that I didn't even won't or need by telling me that it was universal and woodwork guaranteed it didn't work at all and I tried returning it and it wasn't even used and I had the receipt and had just walked out of the store they refused to give my money back or swop it out with something I could use saying it was do to tobacco law

TL;DR I've written a fair amount of reviews and I'm rarely…read morethis ticked off about a customer service experience. It was not so much the money in this case but the attitude. Thank GOODNESS I didn't have a reason to ask for help on a more expensive item. CUSTOMER SERVICE WAS HORRIBLE, THE MANAGER WAS A TOTAL A**. The prices are a little on the high side and I can live with that if the customer service is OK. But this was worse than anything I might expect at a Walmart or a Target AND more expensive. GO SOMEWHERE ELSE! HIGHER PRICES AND CRAP CUSTOMER SERVICE. I think perhaps he doesn't realize there are many vape stores and people have a choice. So I picked up a delta 10 vape pen cartridge on Monday. I found out after that Wednesday offers 20% off. Didn't see anything about it written anywhere but I figured if I just brought it back today (Wednesday) I could swap it out and get the discount. I've been there several times without discount so I figured it would be nice to get one this time. ;) Nope. He basically said, too bad. Tough luck. I wouldn't recommend anyone get anything because apparently you are SOL if there's a price change or some other reason to return an item. More detail: I wanted a discount on an item that I found out went on sale after I got it. The manager said at the very bottom of the receipt it says no returns. I saw no signs, and nothing was said to me about that when I got it. I said, ok, well can I just get a replacement charger for my pen? Those are $3.00 (probably cost them $1.00). As as a small business owner I know a little gesture like that could help build good will. I might have even taken it as an opportunity to realize managing customer expectations is my job as an owner and decided it cost me $1.00 to realize an obvious sign would help, AND I would have gained an appreciative customer. But instead the manger got rude, said it was all on me and no way he would do anything, I should've looked at the tiny print at the bottom of the receipt. I asked to speak to the owner. He said no, that he was the manager and too bad but tough luck.

the owner is super friendly & always willing to help out. they always have some new things coming…read morein and the vapes are cheaper than most shops around. definitely check out moes snack shop too.

From the owner: Vape shop Smoke shop…read moreTobacco shop Cigarettes shop Cigar shop

When it comes to Vape & Tobacco Stores, my wife and I are a bit intimidated, as we are not really…read moreeducated on matters concerning vapes. Unfortunately, our past experience from other Vape/Tobacco Stores hasn't been so pleasant, "i.e." clerk selling us the wrong vape (too strong) rushed out the door. However, in dealing with the Shop Clerk "SiSi", this afternoon (Aug 18) was wonderful. She took her time to educate us in what type of vape she recommended, and why she recommended such.  To even giving us a hip-pocket class in how to use it, "i.e." to explain how to properly draw from a vape. She was very informative and knowledge. If you ask us, SiSi's customer service skills are excellent. Because of this pleasant experience, Ville Tobacco & Vape is now our primary Vape & Tobacco store.   Thanks Sisi! Jacob & Celina

I was going there for juice and atomizers,however last time I went they charged 32.00 for a pak of…read moreatomizer and lied and said the price went up to 5.99 for one. Went to another vape place and they were 3.99 a piece.. ya all just lost a customer... don't be greedy...