highly recommend this therapy center... I had been offered a steroid shot and discussed possible…read moresurgery with a back dr at a nearby orthopedic center because of two herniated discs in my back. I refused the shot, and decided to try physical therapy. I walked out of the first well known therapy center after showing up for my first appointment and being told they wouldn't treat Me without a mask on. I was having A good amount of pain and did not want to make myself any more uncomfortable by wearing a face mask. I drove right over to Fyzical after learning i would not Be forced to wear a face mask in their establishment. Staff was welcoming and beyond accomadating with a personalized plan to get rid of my pain. my therapist, Melissa P, really listened to what was going on and with her treatment and my work at home on exercises she gave me, I was pain free in about 2 months. I am now back at the fitness classes i Always enjoyed and never thought I'd be able to participate in again. This place gave me my lifestyle back and I can't thank them enough!!!

my therapy aubrey is the best she takes all the time you need to do the work outs im stuck on…read moreaubrey for the rest of my therapy sections she is very helpful and very friendly and she is so much easy to work with im old school retired 24 years us army 1ST SGT E-8 if you want to get me boling mad just try and take aubrey from me and my therapy you dont find many like her she knows her job real well and she does it by the book im very happy with her aubrey thank you very much for taking the time out with me and my med problems people like her deserve they raises and pay when you want to keep some one like aubrey in your company lavell r sims sr

Been going here for years since it was owned by Holy Spirit. Still very professionally staffed…read more They do a lot of testing and imaging CT Scans, X-ray & MRIs

Thank goodness I was referred to Madden and Gilbert by a friend after I broke my shoulder in June…read more2022! I can not say enough about the incredibly welcoming environment and the outstanding team of Dr. Emily, Gretchen and Zach!!! When I arrived my first day of treatment, I was so scared and had no self-confdence after falling and breaking my right shoulder. The Emily team was so calming and encouraging that I was immediately at ease and ready to begin my journey to full recovery and use of my right arm and shoulder. Thank you Madden and Gilbert Physical Therapy for for ALL you have done for me. I will be referring you to everyone I meet who needs PT. I feel very blessed to have been able to do PT with you.

I love this place! I had Dr. Jon and his team They patiently worked wih me. I loved going to…read moretherapy. My sciatica is mostly non existent now. Highly recommend!

I was in for physical therapy and had a consultation. When finished I asked the girl if you have to…read morepay the copay up front. I explained that I wasn't able to pay up front because I was waiting for my Short Term Disability to kick in. That was fine but I got a notice that I had to pay $30 for the consultation. My insurance covers the first visit copay. When I tried to tell this to the girl on the phone, she got snippy with me. I've decided not to come to Drayer because I don't want to deal with snippy when I have excruciating pain. I would like an easy, calm experience.

Everyone I've encountered at this office is very kind and caring and provides the best care to…read moretheir patients.

These guys are the best! I've used them twice now. Once several years ago after knee replacement,…read more and recently after a broken wrist and hand surgery. They are thorough, extremely knowledgeable, patient and dedicated to their patients healing fully. They also don't over book patients like others do. It's pretty much one-on-one, ensuring that you get the best care possible.

They handle all sorts of injuries and are kind and efficient. Pivot helped me with an injury in the…read morethick of an important training season and always treated everyone very kindly.

I was very disappointed at Fyzical Therapy and Balance Center. I had a script for 12 sessions to…read morehelp strengthen my left leg and knee. Upon arrival, they doubled my co-pay amount. I met with a Therapist. He accessed me for about 10 minutes and did not share any of his observations. He instructed me to do some very basic walking maneuvers in the pool for about 15 minutes and then said I could move to the deeper water and get out whenever I chose to. There were a couple other adults in the pool exercising, however there were private swim lessons with preschoolers going on during the hour, with parents and grandparents waiting and watching on the pool deck. The shower floors were wet with instructions to dry the floors yourself and the showers were not clean. When leaving, there was no one to schedule the next session at the desk. No one ever called me to schedule the additional sessions, so I went elsewhere. Fortunately, I am now doing much better after just 8 sessions, elsewhere. Yesterday, I received a bill from Fyzical for the first and only session, that was deducted from bank card. Now, I will have to call to straighten that out.

Such a great experience! Donna was extremely knowledgeable and professional. She was able to fix my…read morevertigo issue in one session. The facility is clean and organized. Highly recommend!