I had a horrible experience at this shop. Having asked one of their staff, Hardit, for an earphone with a mic for my Blackberry, I bought a Sony MDR-EX38IP on his recommendation. I paid, opened it and discovered that it didn't work with my Blackberry. Not only did he refuse to refund or exchange the item, incredulously, he told me that I had originally asked for an iPhone earphone. I go home, wanting to sell it on ebay, and discover the item sells for £15 online instead of £30 which I paid for. Lesson? 1. Electronic shops along Tottenham Court Road are really dodgy, with thugs manning the shops. 2. Find out what you want at the shop itself, and check how much it costs online! Chances are, you are much better off buying stuff online. You have been warned! Ken read more