This has been a terrible experience for me and has become a source of real trauma. I started my gym…read moremembership in March 2024 but was only able to attend for less than 10 days due to ongoing health issues. When I signed the contract, Jaff assured me that I could cancel the membership anytime by providing one month's notice. I was also told that one additional fee would be deducted before the cancellation was processed. However, it is now May 2025, and despite sending over 20 emails and repeatedly requesting cancellation--more than 100 times--my membership has still not been terminated. On May 10, I relocated to India for medical reasons. I submitted my employment letter, flight ticket, and boarding pass as proof that I am no longer in Canada, and once again asked for the membership to be canceled. Yet, no one is responding appropriately or taking action. I genuinely don't understand why this is happening. This mishandling is causing me unnecessary distress during an already difficult time.

Came for a drop in as my regular gym is closed during Xmas Eve. Women's section was very small and…read morelimited. Went to the coed section and equipment was falling apart yikes ..

The worst customer service my husband and I have ever experienced. Membership was cancelled months…read moreago because we moved and yet monthly payments keep coming out of our accounts. When we call to inquire what's going on staff hangs up on us and doesn't answer our calls. We can't go in person because we don't live anywhere near there anymore. Horrible experience.

Horrible experience with these rude and judgemental people (your big clue to this is the purple). I…read moreended up having to put a stop payment on them with my bank. Kept charging me even after I left the place. Management was ZERO help. These Nazi's even have what they call a "Lunk Alarm". LOUD! It goes off if you grunt too loudly or even accidentally drop a weight. Or if they don't like the way you look. Yes, I sh*t you not (just read the plentiful and very bad online reviews). YET....this places motto is "Judgement Free Zone". UNBELIEVABLE!

This gym and the people who operate it are remarkable. Having come from Miami where toxic gym…read moreculture thrives, this place is a breath of fresh air. People are respectful of each other and decent. Kyle, Megan, Lenka and Paige always greet you with a hello and smile. One of the trainers, Mike, is probably one of the nicest people I have ever trained with. He's smart, funny and knows what he's doing. My wife and I both train with him and he's great! I feel at home here. Great equipment, clean, and well maintained. Wonderful staff.

Not being from the area, I found the entrance a little confusing. It's clear that the gym is on the…read moresecond level but it's not clear at first glance how to get up there. With 20 doors and 20 strangers eating staring you in the face, you eventually figure out the door to get up is to the left of the Anytime Fitness, next to the sushi place. Other than that. The gym was nice and well kept. Kudos.

60$/ month and no massage beds? These gym prices are hilarious. Much better gyms around for value…read more They wouldn't even offer any shirts or anything lol

I had contacted the Jim and advise them that my husband attends the gym as well as my tenant who of…read morecourse have memberships and with a membership you can bring a friend for free. I stated that I was interested in getting a membership but wanted to try out the gym first so inquired about drop in fee. I was advised they would charge me $20.00, though I could get in free if I go with my husband or tenant, I just wanted to work out earlier and didn't want to wait for either. I asked them what the monthly membership fee was, they replied, it's $15.00 a month to utilize 1 location. I then said, I know two people who already have memberships already who live in the same household, I just want to try out the gym as I was thinking about purchasing my own membership however, you still want to charge me $20? teply "yes" I understand they need to charge a drop in fee, I think I would treat every situation a bit different depending on circumstance. If I cannot prove Vy on my drivers license, that two other members of the gym lived in my household, I can understand that reply since there are people who will lie about things like that. It really makes me sad because I wanted to train there and have the option to work out with my husband or my tenant if I wanted to, however that experience made me not want to go to the gym ever

The good? Pretty empty, even during peak hours. This is likely due to all the bad I'll list below…read more The bad? Outdated equipment, a large amount of which is usually broken. Pretty unsanitary facility, the water tastes like there's mold in the lines, the front desk staff are usually pretty good, but anybody operating the rest of their customer service issues are rude, unhelpful, and ultimately just want to charge you for any fee they can. The price is very high for what you're getting. The classic gym that just wants you to sign a contract, and then bill you any and every chance they get. Their system repeatedly said my payment had declined (spoke with Visa, they had no part in this, and I am never even close to my limit, nor do I have this experience with the other dozen auto payments I have on my card). Repeatedly tried to resolve this with them, to no avail. To cancel? More fees, late charges, and additional membership payments due to their "policies". If you want to hit some barbell movements during peak hours, it's an alright gym. If you want a remotely positive experience, in absolutely any way, do NOT go to this gym.

Absolutely have to pinch every penny out of you citing the "contract". Put a deposit on a key fob…read moreand when I terminated my membership they said they wouldn't take the fob back citing covid. Charged me another annual fee as well. The place was dirty all the time.

This review is specifically for the pool(s). The facilities are really good, although the changing…read moreroom/showers are fairly primitive. The salt water pools are both nice--a good sized lap pool and a warmer leisure for water walking and kid fun, as well as a river for floating and relaxing. There is also a giant water slide. The downside is the management of the pools, or lack thereof. Don't expect rules to be enforced, especially in summer, when the lifeguards are almost exclusively teenagers. Kids play in the lap lanes, which disappear with little regard to the schedule. I saw a child dive into the shallow end of the kids' pool and not one of the three lifeguards said anything or perhaps even noticed. Usually there's only one swim lane during aquafit, even if the class is sparsely attended. If you want equipment--water weights, for instance--you often have to hunt down someone to get them for you from a back room. Most gyms I've been to have that equipment readily available. During aquafit classes, the music is so loud that the people in the water often can't hear the instructor, and the instructors are already miked. The volume is headache-inducing at times. Additionally, the music itself is generally very bad. In the morning, it's the same hits of the 70s on a loop ("American Pie" every morning gets old quickly) and in the evenings it's even worse. Little effort seems to go into matching what people in the aquafit classes might enjoy--it's just typical aerobics music, with no imagination or common sense put into the song choice, given that the majority of the people in the classes are 65-plus. (Pre-1960 music actually had a beat--people jitterbugged to it!) I mention music because it's loud, there's no escaping it, and having contemporary country (for example) blaring in your ear isn't always what you want when you're trying to unwind after a long day.

Everytime I go to this rec centre pool. Someone decides to take a dook in it. They need to get…read morebetter dook control here because people just have loose cracks that want to dook everywhere.

I love the atmosphere at New You. The trainers really keep you motivated. Fast paced class and…read moreeven faster results. Keeps me coming back!

From the owner: Transforming your body, your health, your life. Step 1 is to attend and take part in an…read moreIntroductory Workshop. In the workshop we will show you the simple path to follow to ensure your success with you health and fitness goals. You will also be introduced to a "Kettlebell" and learn the safety and key movements that we use in our classes. Step 2 is to attend our Group Classes. Our group classes take place 3x a week and are one hour in length. After a short 6 weeks our average student has transformation of 10 to 15 lbs. You will look good and feel even better! New You Health Transformations currently has 2 Transformation Centres. One is in New Westminster, BC, Canada and the other in Surrey, BC, Canada. Our program is simple, fun, and effective! Join us... We would love to work with you to help you achieve and exceed your health and fitness goals!

This is an excellent facility with staff who are welcoming and knowledgeable. The classes are the…read morebest, especially weights with Amy and Crossfit with Angela. These extremely professional and caring teachers give the individual attention you need for realizing your full potential!

From the owner: We are here to help you create a full sense of well being inside and out. Come take advantage of…read moreour free weights, group fitness classes, CrossFit classes racquetball court, indoor heated swimming pool, sauna, whirlpool and certified personal trainers.

The most friendly staff in the world. Throughout my fitness journey Flex Fitness has always done…read morethe absolute best job to keep me engaged and coming back.

Flex is such a great gym with an awesome cold tub! saunas and so much more. not to mention 24 hours.read more

Don't waste your time and money here. The equipment is outdated and some machines are inoperable,…read morewhich was disappointing since the membership fee is very overpriced. The receptionist is unfriendly, rude actually. Also the cleanliness in the showers is lacking. It's a mystery why such a friendly small town like Friday Harbor would tolerate such an unpleasant place!

Lifting machines are very out of date for the exuberant amount they are charging for a monthly…read moremembership. Was charged twice after pausing my account to which they were very reluctant on giving my money back and had to go back and forth multiple times through e-mail due to the fact that the front desk people can only sign you up for a membership and cannot help you with pausing or canceling a membership. Also extreamly saddened to hear the climbing gym is going to be reduced in size.