Extremely pleased with my remodel on my basement. Saved a load buying material on sale a little at a time. Salesman spent at least 30 minutes with me, each time I shopped and guided me through the cost/quality ratio seamlessly. I'm remodeling my kitchen this winter and I'm hoping it will be an easy process again. read more

Long time shopper BUT when bought lg washer and dryer.And talked into extended warranty . washer broke called was told did not have no one to look at it tear it down and look myself we said no after lots of trying.someone came. They don't have parts. Been over a month doing laundry at laundry mat. When I call Meadville store where I bought.product and warranty. Told me don't call them. Should not sell products and warranty s if you don't stand behind them and your customers Don't buy home Depot Washer and dryer. .. read more

I ordered a washer/dryer to be delivered online. It went on sale a week after I placed the order so I called customer service and asked to have the lower price since it had not shipped at the time. The customer service rep told me that their policy was to give me the lower price but their system wouldn't let her give me the lower price. I told her not to do anything with my order. Instead of leaving my order alone, she cancelled my order. Despite the order being cancelled, I received an email a week before it was scheduled to be delivered telling me to prepare because the order was still being delivered. I discovered that Home Depot lied to me about my order when it was not delivered and I called to ask where it was. This is the second, and last, time I've had problems with Home Depot when ordering something that they don't have in stock. Their customer service is absolutely terrible and they refuse to overnight the order that they messed up to me to make up for their mistake! This is costing me money because I have to cancel my plans due to their terrible customer service and refusal to fix their mistake. Never, ever order anything from Home Depot unless you want to have a bad experience. read more

Easy in and easy out... customer oriented place... Always friendly and helpful...always new products and great sales... clean store... read more

Appliances! A whole suite of Samsung for less than $1800. !! So I could order 12 ft of Granite counter which was also 30% off! Amazing steals and deals for renovations. Beautiful Ella's stainless steel under mount 10" deep sink ( with $ 200 faucet) for only &300.!! And Hampton Bay cabinets finished @ 10% off. I shopped 3weeks and tried to beat these deals - and couldn't!!! Jack was the man for appliances and Cheyenne was our go to Associate for kitchen and bath. If you have a card you've got the offer for 0% for 12 months - but Cheyenne turned that into 24 months and took us to other depts. to add ceiling fans, full shower kits, lighting, and faucets and drains for everything = all to be combined into that 24 month plan! Wow! How can you do better? Feeling grateful read more

Overall was satisfied with the store. Only complaints are lack of stock on counter tops needed a 10' that day but it had to be ordered, so I got one at Menards the same day. Also some of the wood was still wet and had black mold on it which should of had been removed. read more

I came in during on a pretty slow evening. I needed to get three basic things. Something to kill ants, paint, and finishing nails. I got my nails and then headed to the aisle for pest control products. After trying to figure out what was best to buy I looked around for a sales associate. Of course when I found someone in the neighboring aisle he disappeared when he wrapped up with his current customer. So I picked something on my own. Then I head to paint where the only person working that section is trying and failing to find paint for a women who doesn't know what she wants. I waited there for 20 minutes with another women neither of us were ever spoken to. Another associate showed up and after another 5 minutes or so I set my products down and left. read more

Employees are very careless, Called to return a damaged dryer nobody answered so I had to go to the store to try and return it. Went to the store and they wouldn't even refund it only exchange it. read more

We had a 7 yr old Whirlpool hot water tank that had a Honeywell thermostat that shut down because of overheating. Once it shuts down it has to be replaced at a cost of $200 +. Can't fix, replace...RIP OFF!!!!! So we went to HD after checking out hw tanks on the net. We returned two items we had new, but no receipt. got credit. While walking back to HW tanks had two employees ask to help us. After getting the tank an employee loaded it on a push cart for us. At checkout we paid by check and when I showed the cashier my driver's license she said "o, your a veteran, you get a 10% discount which saved us $40.00, wow!! customer service. In the end another employee loaded the tank into the back of the car. THANK ALL THE EMPLOYEES AT HERMITAGE, PA HOME DEPOT. read more

Lowes had flooring at a better price and are way more attentive to customers. Glad I went there instead!

This isn't the largest Home Depot around but they have a nice selection, great garden center and their customer service is super helpful.

Nice place for a H.D. What really makes it shine is the one employee there. He's a much older gentleman that goes by "Gitch". He has helped me out a few times. I always keep an eye out for him when I stop in. With his advanced age, comes a wealth of knowledge. read more

Hermitage, Pennsylvania location horrible parking design. Checkout only at one end of the store. 14 employees standing around the front of the store and only 1 cash register open! Tossed my stuff on floor and went to Lowes as I usually do. read more

Very disappointed in how they handle the lumber loading area. They have someone standing inside the main door to say hello but no one to monitor the loading area. People park there that aren't even getting anything to load. They need to pay attention to this issue. read more