This is the worst Home Depot in Montreal. Nothing is in stock, nobody can be found to help you, I even called last week and the phones are off the hook for over an hour. I had to call Toronto and make a complaint so somebody from the store to call me back. They basically take their phones off the hook and ignore them. I don't know who the manager is here, but he is definitely not paying attention to anything! read more

Every time I go to this store I am so disappointed and leave feeling like I've wasted my time. The service is moderately friendly, but no one ever knows where anything is. There is clearly little to no training given to the people that work here, so don't waste your time going here unless you've got all day! read more

Largish Home Depot, kind of in a dead zone between Parc and St Laurent on Beaubien. Like most urban big box stores, the prices are generally a bit higher than the same in the suburbs, with less variety. Maybe the sidestreet location works for them in a way - there is generally ample parking with room for an outdoor garden center in the summer, the building is big, the aisles are wide... and yet it feels like there are too few good options when it comes to basic useful things. There is an entire hallway full of overpriced lighting fixtures, iron mini chandeliers everywhere all lit up, but only teeny tiny areas for things like, you know: kitchen chairs, shelving, patio furniture - things that to me seem more basic and hard to find in the area. There are a couple aisles devoted to giant sheets of wood and sheetrock and things I know very little about, but I do know empty when I see it, so I'm figuring local contractors know better places to get their needs met. We've had some decent service from the generally young and hard to find staff here, but usually it's with a bit of a shrug that says "hey man, i just work here;" with one shiny exception being a young guy in the paint department who looked at the wall of swatches with me forever, totally happy and calm and helpful, solely earning the 3rd star. read more

The Home Depot - Hardware Stores Near Me - Montreal, Quebec

I visited the store this afternoon to buy some light bulbs to my place. The moment I walked in I noticed some of the employees coming right to me . I asked them what I needed and they helped me . P.s if you want help from the employees , do visit in the afternoon between 3-5 pm of the week days. That's the best time available , as the store is dead and you could have lot of help from the employees . read more

The Home Depot - They have all the lights that suit each of your needs . - Hardware Stores Near Me - Montreal, Quebec

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I like the gardening section best, try going off season for the best deals. Other than that they have a good paint section (although for some reason it always takes longer than you expect), the staff can match any color you want and they have a wide selection of products so you can find pretty much anything you need for both indoor and outdoor. It is a good place for light bulbs, (for those funky lamps with really weird light bulbs), it is more a DIY place I'll admit so knowing what you need and or being patient whilst looking for the someone to help you out, will keep you from losing your cool. They can also cut a lot of things to measure, saving you money and time, again come prepared with what you need and they can help. I also suggest you open an account if your doing a big project, it will save you time by allowing your workman to just pick stuff up, and a good way to keep your project accounting in one place. read more

I sometimes wonder if I should bring a bloodhound with me to the store so that I can have it find an employee. Then again, when I do find the employee they take me to the empty shelf. Except for one cashier, they seem unable to converse in English in even the simplest and rudimentary fashions (like Thank You or Good Day). Recently they moved things around in some parts of the store, so now you have to hunt for what used to be familiar. Pulled out the Harvey's and replaced it with Subway, so now you can have a bread sandwich after you finish your hunt for products. Bought a bicycle rack here that wasn't made to actually hold a bicycle. Their own brand (Husky). I don't know which is sadder, the fact that the metal for the bicycle rack is completely contorted, or the fact that the wood rail has the edges lifted off. The bicycle rack that I do want is listed on their website as "not in stock". Big shocker. Seriously, how hard is it to track the SKUs that you sell by computer? Isn't that the point of an inventory system? Maybe I would save time by driving the extra 4km to the competitors store instead of stopping here in hopes of finding products on the shelves! Only good change, you can now get your receipt in email. It's a miracle! Now, if I could only find things to buy in the store instead of empty shelves and excuses. read more

I really wish there was something else other than a home depot in such a large and central area. I also wish that the Harvey's was still there, and not another Subway's. Onto the place itself, I used to really dread it since it was overpriced and the selection was lacking. Worst of all is the service, really hard to find anybody. Things have improved after about a dozen years, the employees make eye contact and I get asked if I need help. One girl was super friendly and would not leave until I found the shower filter I was looking for. It really helps to be web savvy (their site is pretty solid, even has inventory count), and go there knowing what you want, it saves a lot of time to just show the item you want and they will help you. So overall an ok place, considering how bad it used to be. PS: Bring back the Harvey's read more

This review is about Home depot installation services : Unfortunately this is a very bad one, not entirely due to "in store" customer service as they were trying to be helpful. On April 7 2021 we went to the store in Boisbriand, Quebec, to purchase a new gas water heater (ours died the day before) we filled all information with the "plumbing" dept associate, we were then told someone would call us within 48 hours. On Monday April 12 we went back to the store as nobody contacted us, we were told they didn't really have any means of contacting installation services. the same associate we dealt with on the 7th brought us to the customer service counter and we were taken in charge by customer service. The Lady decided that it would be beneficial to create a second request in parallel with our April 7th first one, she also found a phone number for installation services and proceeded to call, 20 mtes later she was still on the line waiting, she then told us there was no point for us to wait as she didn't know when she would be able to talk to someone, she took down my cell phone number and told me she would call me as soon as she would have news. we are now April 25th and not only did we not hear from the store customer service but also still nothing from our two installation requests !!! Of course you would have understood we did not wait all that time to replace our water heater, we went to Reno-Depot and took care of it with them. We obviously do not understand how a chain with such poor service can still be in operation ! TKrummen. Rosemere, Qc, CA read more

Stopped going here after 3 years. To date, Ive only had one good experience at this store, with an employee named Kalala. He is the only reason why this rating gets a 1 instead of 0. I opt instead for Rona or Reno-Depot where the service is way more responsive. read more

This afternoon my husband and I went to Home Depot in Greenfield Park, Quebec to purchase a waste disposal. Two minutes after arriving at the aisle where the waste disposals were on display two employees arrived to stock shelves. They insisted we leave as the section needed to be blocked off for safety reasons. We were not permitted to read the specs on the various boxes or to make an informed decision about the products. I was in shock! Stocking shelves rather than sales and customer satisfaction appear to take priority at this particular Home Depot. I explained, while wearing a smile, how important sales are in their industry, but to no avail. Fast forward thirty minutes...I am now the owner of a new waste disposal purchased at Reno Depot in Brossard. read more

When renovating, I think this is the best place to go. This particular store I mean. The staff is SUPER helpful. Rarely do you see floor staff run up to you asking if you need help with anything. The store was extremely clean. Very pleased. read more

20 minutes I have been waiting around and asking for assistance from someone to make 2 simple wood cuts for me. There is NOBODY around here.

Do people work here? Or is this place an anti business. When you do get someone to help you find things they either don't know anything about the thing your looking for or they can't get you the price on it or they don't know when it's coming in. One guy told me it was on the truck. That was the end of his answer. When does the truck come in? Can you put me one on the side for next time. No, no, it's just on the truck read more

I just want to say that the home depot is a good store but his price is really higher than others. Sometimes i think i should change a store. read more

worst delivery service I have been experienced. It has been twice to me I was waiting at home for the whole day on Saturday and nothing delivered at the end. I seems the delivery company they partnered with is very cheap, the phone number to reach them is guaranteed 7x24 nobody answered phone, it's a voice mail box always, no matter it's offhours or working day work hours. If I leave voice message and never got any call back. another problem with homedepot delivery service it seems homedepot service desk do not have enough information and status tracking for the delivery company. It's has been twice they told me the delivery should be ok all the day until close to 5:00PM they told me the delivery will not happen.... something serious wrong for their delivery service management!! read more

Was looking for some company to install a front door to my house. someone suggested home depot. i passed by and got an appointment. a salesman came to my house, made me an offer, which was $800 more than the other quote i had gotten. i figured they are professional and i would try them. after 4 weeks the crew came, installed the door, asked my wife to sign a paper, and left. the paper said it was not complete. when i got home, i realized the door did not lock. they had placed the dead bolt in a lower area. after i called them, they said they would be back. they came removed my dead bolt altogether and replaced it with a small lever that can be opened from the outside with a screwdriver or knife. the side molding was not the right size and they put a tape same as duct tape. and did not screw in the bracket in the front. my wife called twice. and i will call today to see if anyone will come and fix this. otherwise i will call another company and remove the money i owe them from the door. VERY UN PROFESSIONAL. AND NO ONE IS RESPONSIBLE. BIG MISTAKE WITH HOME DEPOT. read more