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    The Home Depot

    2.4 (55 reviews)
    Open 6:00 am - 10:00 pm

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    Page 1 of 2

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    BTW, the 4 trips were no fault of Jeff's, merely my lack of patience and careful observation.

    Mentioned in 2 reviews

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    Big John's Appliance Service

    Big John's Appliance Service

    4.4
    (37 reviews)
    4.0 mi

    Did a great job 10 years ago on my dryer. Returned my recent call about washer repair. Sadly, he…read moredoesn't work on LG brand machines. I appreciate his honesty that he can't know ALL the many brands, understandable that you don't bite off more than you can chew. I like the guy.

    Despite what it says on Google, Big John's Appliance Service is NOT permanently closed. Happily…read morefor me, they are still in business and doing great work. Mark has been our go-to appliance repair guy for about 15 years. About 10 years ago, our washing machine bit the dust. Mark helped us locate a refurbished older washing machine and installed it. We wanted something built during the era when appliances were meant to be fixed, unlike what's available now. It has worked perfectly for a decade. Recently it wouldn't spin, so I gave Mark a call. He answered on the first ring, and was at my house a couple of hours later. He had the necessary part on his truck and fixed the machine on the spot. It took him maybe 30 minutes, and our machine is up and running. The machine runs really quietly now, and we've already done a load of laundry. We had been waiting nearly a week for Home Service Plus to come out to look at our washer, and they canceled on us last minute today. I should have known to go with Big John's from the start! I'm so glad my old mechanical machine can keep humming along, and I don't have to buy some ridiculous electronic nightmare with circuit boards and a locking lid. Simple is best, and I hope Big John's is around for a long time to come, to keep my good old appliances running. Thanks, Mark!

    Appliance Express

    Appliance Express

    2.7
    (12 reviews)
    0.3 mi

    With water streaming across our kitchen wood floor from our Kitchen Aide dishwasher, I immediately…read morelooked up appliance repair. There would be a week wait at Sears. I called some others but they were closed (8:00 p.m.) By luck I reached Larry at Appliance Express in Minneapolis. The machine isn't old but still I expected a hefty bill. Just in general it seems hard to find honest, caring and helpful people. He asked a few questions about the water and suds So then Larry says, "We don't repair dishwashers. But I recommend you run it empty and without any soap. It probably was caused by too much soap." I would have been thinking "Sure, yeah, right" with sarcasm. But Larry is just a sincere man. I will certainly easily recommend him to anyone in need of a truly competent repair. The paper towel didn't have a drop of water on it. But I believed that would be the result after talking to Larry. Thanks, Larry.

    My dryer broke yesterday, and we called these guys this morning. It started out awesome, we were…read moreable to get a same day appointment, just a couple hours after we called! Then, when they got to my house and knocked on my door, my dog barked. (It was put away in its kennel, on the opposite side of the room from my door. Sorry, but dogs still are going to bark when it hears the door.) He heard the dog bark, saw the sign, and didn't even wait for us to open the door before he left. My husband called, and he flat out stated that he was afraid of dogs, and would not come into the house. There is a 0% chance of you coming into contact with my dog, because I am aware of the fact that not everyone likes dogs. I don't care if you are afraid of dogs, or certain breeds of dogs. That is really poor customer service! Especially when my dog is put away, 50 feet from the door, with a baby gate and a kennel between you and the dog. Also, considering the dryer in question is one floor down and on the other side of the house from the dog. Do you refuse service to everyone who's dog barks at the door?

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    The Home Depot - hardware - Updated June 2026

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