Bought a lift chair from Slumberland in March 2023 for over $2,000 and bought their 5year extended…read morewarranty which was $230. The remote broke after 1 1/2 years. I contacted Slumberland and they told me that they warranty the chair for the first year and I would have to file a claim with their warranty company. It took the warranty company over3 months to get me a new remote. A little over a year later the motor gave out. I had to go through the same procedure and I had to wait over 4 months to get the motor and now I am suppose to call them and set up an appointment to schedule the tech to install the motor which will take another 2-3 weeks if they don't cancel the appointment and reschedule like has happened in the past. Will never shop there again!

Very happy! Selection, service and price! I got exactly what I needed, a pair of chairs, reasonable…read morequality and excellent price. The sales person was friendly and helpful. Remarkable!

Worst place to deal with when they sell you an extended warranty and then they wont stand behind…read morethe customer. Will never again step foot in that store and I will never advise anyone else to either, I will be the one to tell customers to be aware that their extended warranty is bogus and they are not there for the customer!

Bought furniture that was to be in stock and have in 1 week. Asked are you sure or I don't want it!…read moreYes! It just needs to be sent! Still no furniture over 2 months later!!! Never kept us up to date on what is going on! Made several attempts by calling and messages to the person that sold us the furniture, never returned any messages or calls! Terrible communication with us. Once we signed paperwork to buy, then they don't careless about you!!!! Get a hold of someone? Just get date after date after date! Still no furniture!!! Will never shop there again!!!!! Finally get a hold of sales person and she has attitude towards me about how she can't help it didn't come on the day it was suppose to!!!! When I was told different when purchased! Now it can't be helped and it will come when it comes! So FRUSTRATED!!! And I wait and wait! But they don't call and update you after the date it is to be in! You call them and get attitude and it's not there fault! Pass the blame! And yet another date! Wait! WAIT! The original furniture I liked it would have to be ordered and wont get until May. Maybe I should of WAITED what's another 3 months when I have went from 1 week to over 2 months and have NOTHING! Not even another arrival DATE?????

We got a really nice mattress and box spring for my son's apartment at a really really great price!…read moreAnd very quick delivery. Working with a local small business is so much better than the big box stores, and the big box stores can't beat the quality and price for mattresses, because the Mattress Outlet specializes in mattresses.

We have enjoyed our new mattresses for several weeks now and we are very satisfied with our…read morepurchase. We chose your Minnesota Mattress Factory after I did two months of research into what would be the best mattress material for comfort, durability and overall value. Once we decided on 100% natural latex we were disappointed that most of the trendy mattress stores did not carry it. Our internet search led us to you and we are very pleased with not just the mattress but the personal service you provided especially with the care you took with the delivery process that including the removal of our old bed. We would recommend your products and services to anyone. Thanks.

From the owner: Our business specializes in customized mattresses to suit your comfort needs. We excel in customer…read moresupport, and go above and beyond to make sure you are 100 percent satisfied. You receive all around exceptional value from our use of the most durable materials, quality craftsmanship, and our unrelenting effort to make sure you are sleeping sound at night. Your good nights sleep is our promise to keep.

Had a wonderful experience at this store. We were purchasing 2 queen mattresses for our kids and…read moredidn't want to break the bank. Jerry's selection was incredible and his pricing was more affordable than his competitors. As a plus, Jerry was kind, cool, professional and just great to talk to. Knowledgeable without any pressure to buy. Would give 10 stars if we could! We will be back.

I have bought furniture here for several years. It has been my go-to place for anything I need the…read morelast few years. They are helpful and have a big variety of different items in the store, even though it isn't a huge place. I have bought a bed recently and got a decent price compared to other place I researched. They can also get things quickly if not and stock. They have a big touch screen app you can browse an search for things. I almost don't like that because my wife is hard to get away from it. They have artsy wall clocks and things that present a problem for me with my wife. It looks like it is owned and operated by a couple. I only see one or the other of them working whenever have stopped in. They are both pretty friendly and the wife remembered my name the last time I was there.

Special ordered couch through them. When came in and was not as expected. Wife depended on sales…read moreperson on comfort level. When came in couch super stiff and hard decided to return. Was informed of "restocking" fee. Was expecting 15 percent at most. Actually ends up whole deposit about 1000 dollars. Which is way over 15 percent. Not told of this when ordered. If I was told when ordered would have never ordered. Mattress barn didn't budge. I m not a rich person feeling ripped off. It hurts if something is not right don't expect any consideration.

I would give a 10, if possible for the AMAZING customer service provided by Mattress Barn. I was…read moresearching for specific pillows that even the manufacturer didn't have in stock. After using several websites and going through the motion of making the purchase, only to find out they were out of stock, I was getting discouraged. When Mattress Barn's website offered to text message for inquiries, Amber was quick to not only say they had two pillows in stock, but verified it personally to make sure. I voiced my concern about arrival time before Christmas, but Amber stated someone would contact me the following day. After making the purchase, Laura was true to Amber's word and called me to provide shipping options and determine what worked best for me. Although the shipping cost was a little absurd to make it before Christmas, we did pick one that arrived the day after. Kudos to Amber and Laura for making this purchase, that once seemed hopeless for the holidays, a reality. Thank you!

Went in and got instant help guy why extremely nice and funny differently recommend all places…read moreshould be like this

we are senior citizens and have bought furniture at several Slumberlands. We moved back to…read moreOwatonna to live near our families. Owatonna's Slumberland was the 1st and only store we went to buy our furniture for our twin home. Phillip Perish helped us choose what we thought we wanted and it was delivered to us. After living with it for three weeks we decided that it was to big and we didn't feel it comfortable. I called and talked with Phillip Perish again and asked if there was something he could do to help us. He said "come on in and I will help you find something that you will be comfortable with" We went in and He met us with a smile and spent time helping us pick out a sofa,2 recliners and a guest chair all with accent pillows. He has made me a happy person again. I can't tell you how nice it was to be treated so nice and truly helped by this young man. He will have our business and all we can send to him as long as he is at Slumberland. Very Sincerely Denny and Sharon (Sheri) Cole

Great product....especially when I am all cracked out over my job..nice relief…read more A must buy product...

We traveled to St. Cloud, MN to purchase a mattress for our son. We looked online to list the…read morevarious mattress store in town. Our first stop was the Mattress Firm in Waite Park. I'm glad it was. Bradley greeted us and welcomed us to Mattress Firm. After discusssing the personal aspects of the right features our son was looking for, Bradley could make several recommendations. After that, it was time to talk cost. With Labor Day comig up, all the stores were offering 'special' discounts. Bradley was able to put to together a package deal that was good. However, this was our first stop! We told him that and he said with confidence that we should go and look at other stores. Then we realized the how good the deal was that Bradley offered. Two hours later we returned to the Mattress Firm and bought the best deal offered, at a great price for a great product. Bradley explained the invoice, and the delivery process that we purchased. He encourage us to call him if we have any further questions or issues with quality, or delivery. I highly recommend buying your next mattress a the Mattress Firm. Ask for Bradley!

Staff is great and very helpful took less then half an hour to pick and buy a bed. Great prices and…read moreyou don't have to worry about being ripped off

My husband and I went into the store looking for a mattress within a very tight budget. The owner,…read moreChuck, showed us around at all the mattresses within our budget, and then also showed a few at a little higher price range. He was incredibly knowledgeable and so nice, that I wish we could have made a purchase there. Unfortunately, our budget was just too low for the mattresses they offered. But we will certainly be back when we need something else for the home. Chuck's way of doing business made us want to support his store.