Came here with someone who was getting a new SIM card for a phone. Staff were really helpful when…read moreanswering our questions and quick to get this SIM card replaced. Strangely their business cards have typos in their postal code, but otherwise our experience was rather positive. They are open good hours and have ample parking. I've never seen this location be terribly busy outside of business hours.

Awesome service, great atmosphere. Great one-on-one service. From when I walked into the door until…read moreI left it was actually fun. Go there for your mobile needs, you won't be disappointed.

The problem I previously posted about has been resolved in a manner I am very happy with…read more The store manager, Dione, is very knowledgeable and has excellent customer service skills. I will definitely consider Clearwest in the future.

Great customer service, was followed up by management to explain situation. I recommend coming…read moreinto the store for quick non hassle service than online and over the phone.

Shaw Internet doesn't provide any emergency technician support services. Had to wait for 3 days for…read morea technician to come. Shaw couldn't resolve my frequently dropping internet connection from their end online, so I was left without internet, TV, home phone for 3 days. Instead to provide emergency services to the customers in the PANDEMIC time and pay a couple of $$ overtime or hire more technicians the company prefer to leave their customers with no support. My suggestion to the customers - FIND ANOTHER PROVIDER with full support and no risks!

I'm 17 and Shaw billed me for $800, sending it to collections. I never once received a bill, ive…read moremade numerous attempts to call and find my account info to pay and had no luck and rude representatives. The 2 people i spoke with today were mocking and laughing at me. They are trying to say i verbally signed an contract which is impossible. If i could give them no stars i would.

Siplink was our phone/internet provider for over 10 years; they are nice people but extremely slow…read moreto respond to customer service issues. We decided to move to Shaw Business this past summer. The transition went relatively smoothly except for our fax line. We have been trying for over 8 months to get Siplink to release our fax number to Shaw and they have repeatedly told us that they released the number, while Shaw says they haven't. It turns out our fax number is resold through a company called "Nu-Dawn" and they need to release it in order for Shaw to reactivate it. Suprise, surprise... Siplink was previously named "NuDawn," and even knowing that we know this information they still refuse to release the number.

From the owner: Siplink Solutions, of Edmonton, has an in-depth knowledge of all things IT. We have over 10 years'…read moreexperience in consulting, networking, computer sales, windows servers/UNIX, web design and hosting, e-commerce, IT support and of course, telecommunications. We can draw on our knowledge and look at a solution from many perspectives. This allows us to provide what no other company can: a truly digital, turnkey, unified communications system.

Store review may help to someone: 8330 Whyte Ave NW, Edmonton AB T6C 0Y6…read more I wish I could give this store -1 stars. This was one of the worst customer service experiences I've ever had at a Telus location. The staff were unhelpful, rude, and completely uninterested in supporting customers. It felt like they were there to upsell or charge for basic assistance rather than actually help. At one point, I was even told I had to pay just to be shown simple options that are already available on the Telus website. That alone was unbelievable. Instead of guiding customers, they make you feel like you're inconveniencing them by asking basic questions. Save yourself the frustration and go to another Telus store or a different provider altogether. I will never return to this location.

I would give 0 stars if possible. I needed to move my service from one building set up with Telus…read moreto another building also set up with Telus. The earliest appointment they could get for me was a week after my move. The appointment was scheduled for between 8am-9am. The technician showed up at 12:30, had no idea how to do the service, despite the entire building being wired for Telus. The next available appointment was a week later, putting me at 2 weeks without a service that I am paying for. I have currently been on the phone, passed around from agent to agent for 1.5 hours and still no resolution, after already speaking with them on 3 other occasions regarding this matter. They told me yesterday that they will have a technician come out today and that technician cancelled on me very last minute, prompting my call back to them today. I have received several different explanations as to why there have been so many delays. I have never experienced such a terrible client experience. I have asked to cancel my service and they told me I would need to pay over $300 in fees if I want to do that- for a service I am currently not receiving. Unfortunately there is a lack of internet providers in my province and I am stuck with one of two terrible options. Telus should really reevaluate how they choose to do business.

Internet service Reliable but does not deliver the speed you…read morebuy. Customer service Shitty. Waited an hour and hung up on the phone. It was a simple request but could not get through. The phone does not provide approximate wait time or call back option. It is not reasonable to make someone wait an hour on the phone!! I pay for both customer and internet services and I expect timely delivery for both.

DO NOT USE SHAW…read more Since the Rogers buy-out, they will lie and steal from you. I moved away and asked to cancel my account. They begged and pleaded with me to just suspend the account, for no charge, and pick up where I left off when I had moved again and needed internet services. I must stress they promised me no charges. I agreed. I then noticed they had continued to charge my credit card without my knowledge, eventually maxing it out. They attempted another charge, but could not get the funds from the maxed card, and so proceeded to add a $70 bounce-back surcharge to the bill. I waited for 2.5 HOURS on their customer service line, getting bounced between Shaw and Rogers because nobody knows how the departments work or who does what, with the merger. Eventually a rude woman told me the charges are correct, there was nothing she was going to do about it, and if I wanted to cancel, it was an additional $120. On top of that, I am currently unable to pay the bill, because their sign-in page no longer works on any browser, on either my desktop or my phone. It keeps redirecting me to their support page which has no account recovery options. The account recovery link from the AI bot just sends me back to the sign-in page, where I will just loop endlessly. Good way to siphon another $70 late fee out of me, I guess. Criminal behavior. Shaw used to be really good, I used them for over 10 years. Now that Rogers has taken over, they are a must-avoid. They WILL steal from you.

Company switched from Bell to Rogers . The crew at The…read moreTamarack location Jennifer , Marissa , Elka and the fourth lady at this location did an excellent job and handled what turned out to be from the begining a cumbersome experience into an excellent outcome . They were courteous had patience as we showed up with little information from our part. They silved our issues with confidence. Kudos to them , i recommend this store

I was having a problem with my new iPhone and took it to nearest Rogers location at Millwoods Town…read moreCentre. I dealt with Joshua and couldn't have been more impressed with his professionalism and customer service. He did everything in his power to try and resolve the issue, spending a huge amount of time with me all the while recognizing and speaking to other customers. Ultimately I had to deal with Apple as it was a hardware issue, but I won't forget the great service and fantastic attitude I experienced with Joshua!

I contacted Nerds on site through an internet search. I received a call in secs.. I met Bern, who…read morecame to my house to fix my printer and update my pc and iPhones/ipads. Bern was very friendly and amazing how sklled he is With computers and iphones/Apple. Bern got my printer up and running and now we can use our iPhones to print docs. 10 out of 10 Bern. Thanks so much. I will definitely call him in the future.

I requested a site visit to repair my PC. Originally, I spoke with the technician Francis and we…read moremade a tentative agreement for one of their techs to show up to my place . Two days later No return call, so I called them back and they said there was some miscommunication. I requested again, a sure visit . On the day of the site visit, no technician showed and no calls from the company at all!