Been living here since Fall 2018, going through a couple management changes the overall experience…read morehas been excellent. While important to read the fine print of your contract it goes a long way into being informed of what you can and cannot do as a tenant. Living Space - Switching from a 4x4 Townhouse to a 3x3 Flat served to be much better financially and after a couple semesters decided to purchase year-long contracts to save a little for myself and before the new policies regarding private rooms was able to cruise through my studies with no problem as you're bound to not desire a roommate in general unless you befriended one you sync with. Note: I recommend grabbing the room closest to the door if you're in a 3x3 Flat as it's relatively more spacious than the other rooms. Pros - As one of the complexes close to the STC and AUS buildings I couldn't recommend to anyone outside of Tech/Math/Engineering Related Degrees especially if you do not have a car making this convenient for walking distance (5-10 min. depending on your walking speed.) - Semester Events such as scavenger hunts and complimentary meals is a definite staple to keep living there alongside giveaways and prize drawings (I've won a couple parking passes during my time here so that's been a great boon to my experience.) - Staff friendliness is present and I strongly recommend to look past the RBFs because they're usually busy sorting through paperwork and packages though give a curt smile and friendly gesture and they'll be accommodating to your needs. - Great Scotts setup their drink shop in the office so it's very convenient for students in the local area to grab a fine drink and few amenities and supplies if you're lacking transportation to enjoy the luxury. Keep in mind the prices there are marked up slightly in comparison to their main store in the area. #convenience - Maintenance usually takes care of all issues in the apartment whether old or new which never does cut into your security deposit at all (Unless you're breaking down walls and what not...) so you'll find yourself pleased to get that cash back when you leave (like me.) Cons - If you're looking for the rumored "parties" that used to go down back when it was Mountain Lofts I'll have to sorely disappoint you as such activities weren't present (at least to my knowledge) while I was there though don't be surprised if you hear about some students getting caught with drug usage each Fall Semester (Ironic, I know.) - This isn't a Pet Preferred place and while ESA Animals are permitted those looking to sign up for that would have to endure a lengthy wait of around 30-60 days to my knowledge and if you're trying to still have a pet during the waiting process you will be evicted if found sheltering an animal without their knowledge. (Roommate's Girlfriend got caught this past semester so it wasn't pretty.) - Failure to read over your contract may result in strained experiences here so I encourage you to read over what's permitted to spare you of any penalties that you may face. - Washers and Dryers may be old and moldy and will not be replaced unless the machines themselves are broken beyond repair though I recommend following DIY stuff to freshen them up but up to you to make time for that or hope that maintenance can do that for you. - Memory Foam Mattresses have not been changed since my time there so you'll be hard pressed for comfort and perhaps sanitation to which I recommend bringing along your own mattress or attachment to separate you from the blemishes/stains until the owners (not the managers there) decide to invest in that. Overall, I enjoyed my time here and while there were shortcomings that had occurred with friends and family they don't stop me from enjoying my experience as well as making the friends made during my time there.

I only write this because of the amount of negative reviews that have been posted recently. When I…read morelived here last spring, they were able to accommodate moving apartments due to disgusting roommates, but they they made zero effort renewing current contracts before they started selling contracts to new residents. Guess what my situation was? Figure it out because we did a piss poor job. I was left having to pick up the pieces, and figure out housing situations due to the negligence of management. All I was told is "sorry! We didn't take that into account when renewing contracts," which I find absurd and nothing short of pathetic. Don't waste your time living here, they hire air-headed students who do the bare minimum and disregard the convenience for current tenants over lining the pockets of connextions property management. Save your money and live somewhere else, they often have the fire department evacuating you from your bed at 1am due to contracting idiots a majority of the semester anyways. I wish I was kidding, but it happened twice over my 7 months living there, I guess I dodged a further bullet.

I loved living at Avonlea. The managers and maintenance were very kind and quickly got to issues,…read moreand because it's an older building we did have a couple. The photos are accurate. The storage around the apartment was the BEST -- there was so much room for my things and I was able to keep things clean because of that. There's a heater in each room which was nice because I like it warmer than my roommates did. I had a private room and was very grateful for the affordability!

I loved living at Avonlea! The manager was so sweet and understanding and the people who live here…read moreare genuinely kind. Also the apartments are very homey and cozy, yet spacious enough to have friends over for a party. There's also a pretty nice lounge! Great place to live for the price :)

I went in to complain about being charged an outrageous amount for the cleaning service after my…read morewhite glove clean check. I don't know a single person who lives here that hasn't been charged after the semester ended despite spending hours cleaning thoroughly. I mentioned if no one can pass the clean check then there might be something wrong with the system. One manager corrected me and informed me that of her 5+ years of working here she actually knew a student who had always passed the white glove and had never been charged anything extra. One student out of thousands and thousands is nothing to brag about. To say the least! I requested a partial refund of the amount they billed me. Management refused. Everyone on yelp has something to say about the difficult attitude of one or more managers. For the most part they have been very friendly and great. I recently observed a surprisingly rude and unprofessional gesture that had me lose confidence in Nauvoo apartments. Unfortunately there are lots of reasons why I am inclined to stay. I choose to live at Nauvoo because the wards are great and it's easy to make friends. If you value that sort of thing then I recommend these apartments. I want to give 5 stars to this place but where I say there is room for improvement they say "why?" Message me If you would like more details.

I have been at Nauvoo house for over a year now. They correctly promote a good culture but that is…read moreall to do with the amazing wards and stake here! While that is a large plus and has helped me put up with things in the past, I am completely fed up with this place now. I have had a few experiences from them intentionally letting a roommate I requested not to be with me follow me around, to locking me out of the apartment and refusing to give me the code until they opened the next day making me sleep in my car that night. (I was paying for it and they said they checked and sent everyone who needed the new code the code but that was a total lie and they didn't check until I was there in person the next morning very upset.) I am not someone who gets upset and rants about things especially to peoples faces. I have considered myself respectful to management and their efforts, but after today it felt like the last straw. Every apartment on the womens side in my ward just ran out of water because they refused to do maintenance on the boiler. They told everyone to move out to different units within the complex splitting up roommates and making everyone move with 2 weeks left of the semester!!!! They have also been super shady recently and now whenever you get a maintenance request fulfilled the rating you give (if its 5 stars) goes directly to their google reviews to boost them back up. This is something they started doing once they consistently got negative reviews online a few months ago. To sum it up again the people and culture here is amazing like advertised, but not worth them raising rent $500 over the last year and doing nothing in their own efforts. And all that money is probably going to that nice new car in the manager parking lot btw.

The amenities are great. So is the location. But that's about it. Management is so hard to work…read morewith and will charge you for absolutely EVERYTHING. They don't care to understand a situation, like for example when I told them in January that I needed to cancel my spring lease (starts in April) they charged me a $100 fee to cancel. I even explained I was leaving on a mission for the church, but they didn't seem to care. They make clean checks unrealistically difficult to pass. The apartments are old, our room even flooded 3 times in a single month, and every time they'd say they couldn't do much about it. It's a money pit, the proximity to the campus isn't worth it. I've spent more on fees and clean checks than on a parking pass (which is already ridiculously expensive). Save your money and your sanity and live somewhere else.

HORRIBLE apartment. Management chargers student for anything possible, for example, a small tear…read morein one blind that could have easily been there last semester, and now charges $42 for a "Blind-Fee" which will most likely not get repaired. Clean checks are over-the-top difficult to pass, so they can charge you more. And lastly, charged the entire apartment a $111 fee because 2 trash bags were left after moveout. Don't waste the high price alone to get a lease at NorthPoint and end up paying an extra $50 easily on tiny mistakes, which can cause massive fees. ended up paying over $60 on random fees and clean check fails for the smallest things. Go anywhere else

I love the private rooms and great service from the managers. Worth every penny. Great laundry…read moreservices. The only downside is slightly further from campus and the workout room is small. But it's pretty nice.

The layout, position to campus, and the accessibility is was attracted me to Shelbourne Apartments…read more With that said, I was pretty pleased. But let me explain why I rated it one star. We had a serious mold issue, and maintenance neglected to take care of it. My roommates were sick because of it, on and off for two semesters while it went on. Found mushrooms growing in the carpet. Long story short, we were treated horribly on the situation and the owners/managers were EXTREMELY unprofessional on solving the matter. If crap hits the fan here, have fun. I got screwed over so hard, and they denied all requests for reasonable reimbursement. Moved apartments 4 times throughout the semester. Live at Brookside Village instead. I wouldn't wish it on anyone. Very poor treatment! Got to a point where legal matters had to get involved. I got relocated to another apartment at Shelbourne, and that one had mold all over the bathroom as well. Live somewhere else. TERRIBLE! And we were nothing but reasonable and nice to the managers and owners. Save yourself the trouble. And by the way........... Electrical problems and major flooding occurred between the two laundry rooms. The amenities was completely shut down for most of the semester. Such a waste of money.

I have lived at Arbor Cove for four semesters. The prices are great, the people are friendly, and…read morethe grounds are aesthetically pleasing. There have been a few different managers during my stay, and they have all been excellent, helpful, and friendly. Maintenance requests are always taken care of quickly and effectively. Arbor Cover is located in a position convenient for school, groceries, and any other activities. Each apartment is set up a little different and there is only one floor (both positives in my opinion) and we have access to excellent recreational facilities.

I have lived at this apartment for 2 semesters and I enjoy being here. The area is beautiful and…read morethe manager is nice and polite. Whenever something needs fixing around the apartment, we just call the mechanic and he gets it fixed as soon as possible. When you get bored, there is a pool table in the lounge to play on. The apartment has a great location, being close to stores as well as to the college. It has great tenants who are always nice and fun to be around. I plan on living here for a long time.

This place is way too expensive for the quality that it is. Besides the $1700-$1800 per semester…read moreyou have to pay $100 for a tandem parking spot (where someone parks in front or behind you and blocks you in) or $150 for a regular spot but those aren't even guarantied. You have to be put on a waiting list. The rooms are pretty nice, but the WIFI is absolutely terrible. If you play games on computer or do any sort of online schooling this place is not for you. I've not been able to do homework in the middle of the day (when I'm free to it) and when I asked management about it they simply said 'the WiFi is fine in our office so we can't do anything about it'. Which- great. I'm glad your WiFi is great because I can't do anything. If you want good WiFi YOU have to buy another device I guess or do your homework on campus which would work if my computer was a laptop and not a PC. Overall management sucks and doesn't really listen to you, it's over priced, and the quality of life here is less then optimal. I would recommend living anywhere else.

The Abri is the third place i've stayed in Rexburg and I am so happy with my choice. Their…read moreapartments provide enough storage space, they are kept clean and management is very helpful when you need maintenance or even just have questions. The location is especially convenient for me because I spend most of my time in the Spori. My favorite part is they have disposals in the kitchen sinks. Neither of my apartments before this had one and it's always gross cleaning roommates old food out of the drain. I highly recommend living here.

Do not rent here…read more One of the worst apartments you can rent. They cost a lot and they ask a lot. We have all kinds of issues from disrepair to never getting things fixed. The clean checks are one time they will not recheck and will not let you fix anything so you get charged hundreds of dollars for their incompetence. I have lived here for over two years and the only thing that is good here is the single rooms and the receptionist that is leaving. Don't rent here it is a terrible experience for the price. They never seem to have time for anything probably because they cannot manage the property well at all. Don't forget that they do not care about anything and will change you and arm and a limb if there is a single hair in the sink. I cannot stress this enough it will only get worse do not rent here.

Lauren, the new manager, gossips about residents to others. She would tell me personal information…read moreabout other people staying there. She always has an attitude to other people. Place has gone down since she started there.

The manager is nice and service requests are fast but I'm genuinely so shocked I had to pay just…read moreover $2,000 for an apartment that has NO A.C. AT ALL. The shower heads are legit shorter than the height you probably are, so have fun ducking every time you wanna shower. The rooms are a lot smaller than I originally thought I barely have any room for my stuff and the only way I can get any sort of airflow is by blasting two mini fans I bought and opening the windows, but I'm so screwed because it's already halfway through the spring semester and it's so dang hot at night already. The rooms are either 4 people or 6 people if I recall and I have the 4 room housing and there is only one fridge and lemme just say it's a blast trying to fit everything into this tiny fridge, and make sure you buy a lot of bottled water unless you love tap water as well. The absolute worst part is having no A.C. It's so hot and I hate it. The house do have heaters though, but that's obviously useless during spring summer and fall pretty much. They are Manual use though so you constantly have to monitor them. The stoves are gas lit with heating coils also and it's fun because even the smallest crumb and boom it's smoking everywhere so make sure those are constantly clean as well too. They aren't strict on cleaning checks which is actually nice though. I'm tired of housing treating people like children with these cleaning checks so that's pretty nice. Overall though I am not coming back here it's way too expensive for what I am getting here

Honestly, putting a two is being nice. This place is a dump. They will charge you for anything you…read morecan think of. You will pay just as much, if not more than you would if you lived at Mountain Lofts. The only good thing about this place is the private bedrooms. I do not recommend this place. The managers are not accommodating and are rude. You can find a much better place.

Our experience with The Gates has been the worst university housing situation we've…read moreencountered--and we've had four children attend college, so we've dealt with many housing offices over the years. The management office consistently struggled with accuracy, communication, and basic billing processes. Several significant issues occurred repeatedly: 1) Incorrect and inconsistent billing: They did not follow the terms outlined in my housing contract regarding when charges would appear or how much they would be. After I paid, they would often add an additional rent charge and then attempt to apply a late fee to that new charge. This required constant monitoring of the account to catch their mistakes. 2) Unauthorized bank withdrawals: On two separate occasions, they withdrew money directly from my bank account without any prior notification or my authorization--even though autopay was turned off. 3)Major overcharges: I was overcharged by more than $1,000 on two different occasions within a single year. 4) Delayed refunds: When they acknowledged their mistakes, I was told I would receive a refund within 30 days. It took over three months to actually receive the refund. 5) Double billing during a unit transfer: When I transferred to a different apartment mid-contract, they continued to charge me for both units. My daughter spent time in the office almost every month trying to correct errors on our bill. By the time the contract ended, I was relieved to be done with this complex. It.was stressfull worrying about if they were going to overdraw my bank account with some random charge. My daughter had to make time to go into the office and most of the time the apartment manager wasn't there Based on my experience, I cannot recommend The Gates to anyone seeking well-managed university housing.

Looking for a nice affordable apartment? Keep looking. The gates is one of the most expensive…read moreapartments, over $2,000 a semester to live with 5 other people, meaning they rack in $12,000 per semester for apartments that are falling apart. You would think that would be enough to satisfy the penny pinching management but no, they take every opportunity to nickel and dime you for no reason. Clean checks are the absolute worst and you might as well just fork over the rest of your money when it comes to white gloves. If everything fails (and some inspectors intend to fail you on everything they possibly can) you could be charged an additional $300 for them to come "clean" which they never actually do. Oh but they will charge you for it. They had the audacity to lie to us as well saying the cleaners came but couldn't get in cause the door was locked. Meanwhile it was actually wide open and had never once been locked the entirety of our 2 semester stay. They charged people who didn't even fail their jobs, they simply do not give a frick about you. The stairs are loud and creaky with carpet that desperately needs to be changed. The cabinet space in the kitchen is abysmal for 6 people and there is a total of 3 drawers so good luck sorting that out with your roommates of who has to keep their silverware in a cabinet. Whenever an appliance goes bad, and they will, you put in a maintenance request just for them to give you an older model that is louder and more likely to break again. Oh and if you get stuck in the bottom room you have significantly less space, if you're by the window you just don't even have a side of the room, the light by the front door is right next to your bed lighting up your entire room from the gaps between the terrible blinds, you aren't allowed to put up a blanket to block it so instead you have to purchase your own curtains if you just want some sleep. Additionally, you aren't allowed to park on the womens side (where the gym, hot tub, volleyball net all are) not even the visitor parking where literally everyone else is allowed to park, so you have to walk. The sand for the beach volleyball is uneven and half the time just completely missing. The hot tubs bubble up as soon as you turn on the jets and everyone and their dog who don't even live at the gates are constantly filling it up. Every message is "URGENT" except the important ones. But when they charge you they try to slide it under the rug so they can add late fees. The previous management was never this bad, it is the new lady that wants to ruin this place even more. She is never there and never does any of the work and just wants to kick out the good manager for cheaper housing. I highly recommend you decide to stay somewhere else. For the gates price you can easily get a nicer apartment even with a private room elsewhere.