We checked into the hotel around 5:30pm. We had dinner, which was plain, flavorless, and basic. (A…read moreburger, salmon, and pork tenderloin sandwich) We gambled a bit and on our way back to our rooms stopped by the front desk to ask for a pillow and blanket (around 10pm.) The front desk employee was rude. She immediately said, "really? how long have you been checked in for?" Unsure why that mattered we said, "a few hours" in confusion. She then, clearly annoyed, told us she was trying to finish her shift and get her end of shift stuff done...okay, but you're still working...so???? The whole interaction was strange and she was very unfriendly and rude.

Ok it has been 20 years So I needed to stop by as I was in…read moretown for parts The had me on archive So no new member deals Darn They have changed up the inside with new machines But they did keep 5-6 of the classic igt 5 buck machines! Red white blue was my fave from back in the day 10 in and one single drop for 5 win So 20 bucks win Fast cash out as that is gas money! lol Low role for me I looked at the Friday eve buffet 25 bucks Yea it looked ok But nothing stood out as what I was hungry for So it was a pass for tonight They have ribs etc on sat night That might be an idea for a date night Pleasant staff So good experience Yea I will be back Maybe for SR day or sat meal

Do not stay here found a bedbug on a towel. Got my refund very disappointed in how this was handled…read morewe couldn't have got out of there fast enough!!

Nice price, clean, and quiet. Just what we needed after a long day of driving. Unexpected great…read morebreakfast. Typical waffles but actually had sugar free syrup and yogurt. Friendly staff. Will stay again next time through.

great stay on a budget, simple but clean, front desk super helpful - definitely recomendread more

Great stay yet again! Service and room was outstanding! Very clean and amazing price for a place…read moreto lat your head for the evening. This is our third time driving thru Osceola and third time staying here. Highly recommend!

Great clean hotel real helpful staff Good breakfast…read moreselection.and the hotel its self is nicely placed by a Walmart the only Walmart for a while actually.and the price is pretty good I do not agree with the fact that they don't have an elevator I get they only have two floors but I mean what if there is someone incapable of climbing stairs?

Hotel rooms are a commodity and it's understandable that the price is going to fluctuate given the…read morelaw of supply and demand. We stayed here last year and paid $110.78 for a night and returned this year to pay $146.06 for the same exact room. County fair? Rodeo? Little League World Series? Inflation perhaps, nope, in fact I don't know why the price jumped $35.28 except to note there were a lot of road construction folks around. So, I suspect the summer highway repairs will move down the road next year, but I will to, so enjoy your windfall.

The manager and staff are rude and incompetent. I had made a reservation online and had noted that…read moreI was bringing my 2 dogs. After a stressful 13 hour drive, I checked in with the clerk. I stated I had my dogs with me so that she could add the correct charge. She then stated that the room they had reserved for me was not pet-friendly. I asked what my options were; she recommended the hotel next door and stated she would charge back my card since she had already run it. The charge back never occured and I had to spend double on a smoking room at the hotel next door. I called the hotel several times to get a solution and finally received a call back from the manager over a month later. He asked me how it was his fault, they had strict pet policies and had a room for me that I chose not to take. I stated that even if I had accidentally left out that I was bringing dogs, his clerk had said she would charge back my card, and that I wasn't allowed to stay there. I was frustrated but polite to the clerk, and to the manager when he finally called. He again asked how is that his fault, and then proceeded to call me several times to harass me even though I said we obviously weren't going to agree and there was no point in continuing the conversation. I have never had an issue like this before. I work in customer service and try very hard not to be THAT person.

When we arrived the guy at the front desk was very helpful and nice. The room was as clean as a…read morenormal hotel should be. The price was good and I felt right for the hotel room we got. We didn't stay for breakfast. The only issues we found with our stay was a large stain on the comforter and the room was very musty. I would recommend that they keep the air conditioner on when the room is not being used. We would come back again if passing through again.

We just spent the night here. It reminded me that the adjective 'quality' is a subjective term…read more The smell was the biggest problem. It is a cross between a disinfectant and something flowery. The hallways were filled with it and in our room it was even worse. Luckily the window opened. So we opened the window and ran the bathroom fan while we went for dinner. When we came back two hours latter it was better. But I would never stay here again.

I rate zero stars. Awful smell in non-smoking rooms, suspicious stains penetrating the sheet and…read moregoing to the mattress. Obv not cleaned since last person used it. Parking lot was a truck stop with lot lizards. Very unpleasant and rude employee. Refused to give us clean sheets even after showing pics. Also refused to give us a refund after showing pics of BED BUGS AND FLEAS!!! Now we have to drive an hour away to the next cleanest available hotel. Def gonna try to figure out to see if I can report this dump of a place.Lastly this place was not worth the price. They couldn't pay me to stay here let alone the $100 to stay here!

If you're staying the night in Osceola and you aren't there for the casino, then all you really…read moreneed is a clean and comfortable room that's within walking distance of the downtown bars. :) The Blue Haven is perfect for that. It's cheap, it's locally owned, and it's run by nice people who go out of their way to take care of you. So skip the chains and head on into town to stay at the Blue Haven.

I decided to stay at this hotel based on the one other review of it on Yelp. What a disappointment!…read more It smelled musty, peeling paint on the doors, a very scary shower, a dripping faucet, not one hanger in the equally scary closet. It was all I could do to stay the night instead of just giving up my money and finding a decent place to sleep. I see why they make you pay upfront. I'm not that picky (I've been in the army and the back roads of China), but this is pretty bad.

Very nice and convenient rest stop right off interstate 35 with clean restrooms and vending…read moremachines. There is a very large open park area with picnic tables. Great place to take a break from them long hours of driving or even to exercise. This is also a historic land mark plaque like most other rest areas in an Iowa.

In Iowa you have a choice between "modern" rest areas with picnicking, vending, and plumbing or…read morejust parking. This is the former but modern in Iowa is not the same as modern everywhere else. If your expectations don't go much beyond paved and striped lot, indoor plumbing, and the promise of free Wi-Fi you'll be alright. Please, for their health and safety, keep your pets in the designated areas. Iowa bonus: Historical Marker and a reminder that tolerance depends a lot on whose ox is being gored. A rather large two-sided marker tells a tale of coerced relocations and looking for better places.