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    Good Life RV - Des Moines

    3.4 (5 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

    Services - Good Life RV - Des Moines

    RV repair

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    2 years ago

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    RV One Superstores Des Moines

    RV One Superstores Des Moines

    (17 reviews)

    We found the RV we were looking for at RV One. We negotiated the deal and then traveled our first…read moretrip! Jacob A helped the entire process go very smoothly and exceeded our expectations, These folks are very easy to do business with. We would highly recommend them!

    We went to RV1 in Altoona Iowa on Feb 2021 to have some work done, at that time we had a walk…read morethrough with service person, we decided to have the work done that said needed done, plus what we ask to be done. A 8514.84 was given to them to do all the work discussed. After waiting and calling and not getting any response we decided to stop bye, this rv center is about 75 miles from where we live. The service person Meisha also said we need the tires check. We were told they ordered all parts. But they had de winterized, and washed it and sealed it and applied the ecopro. On April 15 we went there and after and heated conversion the sales manage told us the level jacks did not work and that was not his fault, we informed him they worked when the rv was dropped off to them. The sales manager told the service person to get our rv and they were done working on it. This was a very unprofessional way to deal with this. They broke the jacks and said to bad he was done with the rv, he did say they would refund 4800 dollars. When we took the rv home, we check out what they say they did. We found out that back up camera was broke. We had to tire shop because the front tires where bad and cost 700 dollars rv1 told us our tires where good. But the tires where bad we found steel belts on the right front side and it was very dangerous to drive because at any time they could blow and could cause a lot damage to us or anyone else who was around us, this was only part of the lies we were told. They never even ordered the jack, the water tank is bad and they say everything was ok. So now we had to take the rv to another service center to get the things fixed that they broke and lied about doing. We were told that a 4800 refund check was coming it had to go through corporate office and that was on April 15 and we still have not got it. This was the worse serve we had ever had. We have all the documents to back up what we are saying. We looked up the RV1 on the BBB website and found this is a problem with your company. This is a brief and not all inclusive list of items. 1) We want our money back and want RV1 to pay for the items we had fixed that your service center broke. Mark Burchard Luella Strasser 209 North 8THStreet Marshalltown, ia 50158

    Van ko Camper Rentals

    Van ko Camper Rentals

    (7 reviews)

    All we had to do is show up with food and other stuff we wanted. Had it all set up for us. Very…read morenice and clean

    What an experience! My husband and I had never driven or been on vacation in a RV before. Due to…read morethe pandemic, all of our scheduled vacations had to be either cancelled or rescheduled. We searched and found Van Ko and were amazed at the great pricing and choices! We rented the Bunkhouse. A little older than the others, and quite large (36') but for the two of us and our 2 beagles, it was perfect. We drove all the way to Utah to Zion, and the Grand Canyon. 2 weeks total. There were a few SMALL hiccups, but nothing that changed our enjoyment of the vacation. Easily fixed, and having them easily available on a text or email with questions really helped! We both were pleasantly surprised when we had to take showers in the RV because a few of the parks we stayed at didn't have showers. It was clean and efficient. The bed was SOOO comfortable! I slept well every night. Took a while to get used to the size and speed of the RV, but once we got the hang of it, it was second nature. We didn't even consider or think about mileage per gallon. It is what it is. You're carrying your entire hotel room/house with you everywhere! There is PLENTY of storage, and it really felt like our home. Was strange to leave it behind when we dropped it off...as we had lived it in a little over 2 weeks. They were so kind, understanding, and helpful. Very trustworthy people. It was an experience we'll never forget! And we hope to rent from them again!

    Shady Brook Camping And Rv Adventures

    Shady Brook Camping And Rv Adventures

    (14 reviews)

    My husband and I cannot say enough good things about this campground and the owners/hosts. To begin…read morethe grounds are beautiful and well kept. We arrived late at night and our car ended up breaking down upon arrival. The owners were amazing - helped us to have a mechanic look at the vehicle. Totally went above and beyond to help us and make sure we were all set to be on our way the next day. Our site was just beautiful and private. They all have a place to make a fire. There are endless little walks and trails. For just 5$ you can add firewood to your stay. We loved it so much that we are going back next week. The experience is so different from the larger and more commercial, crowded campgrounds we have experienced in the past. Stay here and you will love it!!

    I will start by saying I do not review businesses - unless the experience was exceptionally great…read moreor unreasonably disappointing. That being said, this place falls in the later category. I had an extremely frustrating experience with this park. We originally booked an RV site directly through their website and later called to cancel, at which point we were told we could avoid cancellation fees by simply rescheduling our stay. We relied on that representation and moved our reservation to a later date. When our plans changed again and we needed to cancel, the park suddenly refused to provide any refund at all, despite their published cancellation policy and despite the fact that we were prepared to pay the stated cancellation fee. At no point when we rescheduled were we told that doing so would supposedly eliminate our right to a refund later. If we had, I guarantee we would have opted to pay the $50+ cancellation fee rather than risk the $300 full price. What made this even worse was the way the situation was handled and the "reasons" behind their decision. We were told the reservation had not even been properly updated in their system and had only been written on a calendar, and they used their own internal decision/mistake as justification for denying a refund. Also, due to them "holding a spot for us for almost a year" even though their website showed multiple RV sites still available for the dates in question (which I looked up while I was on the phone with her,) they insisted that didn't matter..."they held a spot"...which is the entire point of a reservation. I often have hotels and other reservations that are booked months in advance without issue as long as the published policies are abided by. The conversation was dismissive, unhelpful, and ended with us being told there was no one else to speak with before she hung up on me. Based on this experience, I would strongly caution others before booking here, especially if there is any chance your plans might change. We have also filed a complaint with the BBB.

    Good Life RV - Des Moines - rv_dealers - Updated June 2026

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