My wife came down with a bad sinus infection while on vacation from the U.S. We were a bit confused…read moreafter researching online on how to get medical care in the U.K. for a non-life threatening condition. We took a gamble and went to this clinic hoping this would not be a costly endeavor. The process was just as easy as an urgent care in our own country. The doctor was on time and saw us at the scheduled appointment time. The website was easy to make a same day appointment but spots seem to fill up quickly. The total cost including medication was a little under £75 which was a quarter of the price quoted by our hotel to have a doctor come to us. The office is located in the Portland House Building just down from the Victoria tube entrance. The practice is in an office building, you have to get a pass from the front desk before they allow you up the elevator then on the floor theirs a second desk that will direct you to the doctors office. (It was not hard to find but this information might be helpful to know for someone not used to navigating in a large metropolitan area.)

From the owner: London Doctors Clinic is a convenient private GP service, we offer same day, evening, early and…read moreweekend appointments. With 18 London clinics based around major transport hubs, they're ideal for commuters, visitors and tourists. They provide all the standard GP services including private GP appointments, private blood tests, STI & STD testing, referrals for sick notes and more. Our team of doctors are experienced and GMC qualified . We can attend to most medical enquiries in a GP consultation starting from £65. Early, late and weekend appointments available. Our Victoria clinic is just a 30 second walk from Victoria station via the Cardinal Palace exit. The clinic is easily accessible from Barbican, same day and weekend appointments.

After seeing the NHS several times, I still did not get a diagnosis why I am unwell: constant…read morebloody nose, dizziness, sleepiness and itchy feet and palms. I have been recommended to Harley Street Health Centre by one of my colleagues. So I booked an appointment with Dr Abood. The consult lasted an hour, and included a chat about my symptoms, when they occur, ear & nose check, blood pressure and also had blood taken. Personally, even though I am in my mid 30's,I am really scarred of the needle, but the nurse was amazing. She distracted me by keeping my mind busy chatting, while she was drawing blood. Offered me water & advised to wait for couple of minutes before I leave. The whole experience was 5*. No rushing or looking at you like you are crazy because your palms & sole is itching at night, weirdly enough. So the next day I got my results. It was not as bad as I thought. Iron & Vitamin D deficiency. Something that can be fixed easily. So glad I went to the clinic, as my nose bleeds and itchyness have been haunting me for years. I am now taking my supplements & feeling much better. Will have another blood test done probably in 3-4 months.

Not often you find the perfect doctor who understands you and treat you like a friend rather than a…read moretest subject. I was lucky to find this lovely clinic in Harley Street which did exactly that and I've been visiting this place for the last 3 years. Would suggest it to anyone in and around the square mile.

I cannot speak too highly of Same Day Doctor, they were very friendly and accessible. I got my…read moreappointment quickly, with a super Doctor, and it was all dealt with kindly and quickly. Thank you so much. Highly recommended.

I have worked with Dr. Gerlis for decades and his clinical astuteness--his ability to "connect the…read moredots" so that the patient understands the biology of their presenting complaint--is a wonderful gift to any patient. At the same time he builds up a "developing history" of the patient (over years) revealing underlying somatic patterns that are hugely important in making not only differential diagnoses but in providing clinical advice or referral. Knowing that one can email such a person and hear back within an hour (usually it is within 15 minutes) is healing in itself and leads both doctor and patient to come to reasoned and thoughtful decisions during a time that might be stressful. And it is fine that a clinic now offers in person drop in appointments. A model from the 1960's (when drop in's began) which is now revived and renewed in the 21st century. Great stuff.

Tried to register there and gave up. The admin staff have a very rude attitude, when you try to…read morespeak to them they say "yeah..." like they're not even listening, and when you bring them up on their attitude the response is "what do you want me to say?" They also disregard the advice of Westminster and Chelsea hospital, who said that with a discharge report they should be able to treat straight away for a simple condition. Not at Victoria Medical Centre - they demand you wait a week, take a urine test, and an induction physical, in order to be allowed to book a GP within the next few weeks, in order to finally be referred to the specialist you require in a few more weeks. Their admin staff make it plainly clear for all to see that they do not care about patient wellbeing. The fancy façade is just that, a façade. I found another practice and I would advise you to do the same.

This is the worst doctors I have ever stepped foot in. It smells of urine and the women on the desk…read moreis extremely rude. If that is the reputation the centre wants to have that being unwelcoming and rude then great keep employing your rude ignorant reception staff! Tried to register there and it was the biggest mistake, I ended up walking out because the lady on reception was so rude. I will not be recommending this place to anyone and i would advise they employ people on the front desk who actually enjoy their job! Just a small piece of advise. HORRIBLE PLACE AND HORRIBLE EXPERIENCE

Splendid customer service with positive energy attitude. Appreciated the kindness heart Amenread more

When my mom fell and broke her hand while we were on vacation, we looked for just a walk-in urgent…read morecare clinic for her to go to, but found that they were inside the hospitals in England. We had a full day + a travel day left in our trip, so wanted to get it take care of as soon as possible. Unfortunately, St. Thomas was unable to help us due to their absolutely extreme and unacceptable wait times. We arrived around 8 PM and waited in an outdoor but tented queue for about 45 minutes before being checked in to the emergency room. Signage was not very clear, so we really weren't sure we were in the right place until we got to the front of the line. There were people in line with us with all types of absolutely terrible ailments, and a few that looked like they needed to be lying down, or at least sitting, but all wheelchairs were full. When we finally made it inside, a lovely nurse named Elle checked us in. She was fantastic and so helpful and friendly. She took some notes down, and offered medication if needed. We sat for about 20 more minutes before being called to another station where we told another person all the same things, and were sent down the hall to "urgent care" where they warned us it would be a 3-4 hour wait. And there we sat. And sat. And sat for about 3.5 hours - observing only 4 people being called back, having x-rays, and then coming back to the waiting room to sit. They made several announcements over the intercom during our visit asking people not to ask reception for a wait time update as it only hinders their ability to work through the line. I believe we only saw 2 people leave with, what appeared to be, a solution to their injury. After nearly 4 hours and absolutely no end in sight, we decided to call it quits, and try to wait and seek help when we returned to the States. Before we left, the receptionist had us go in and speak to the nurse practitioner on-duty who gave us some tips and a sling. She was lovely as well, and seemed sorry that she wasn't able to help us. I know that England's healthcare system plays a role in the terrible experience that we received here, but we sat in this waiting room for hours in hard plastic chairs (still with plastic walls separating them, by the way, making it impossible to talk to the person next to you), and the water jug was completely empty. The ER waiting room had vending machines, so I ended up going back there at one point to get a drink, but my goodness, they aren't even providing the bare minimum here. My mom was in a lot of pain, but there were people here with all sorts of wounds, waiting all night just for a few stitches. After returning home to the US, my mom was able to visit an urgent care and only wait about 15 minutes to see a doctor. She's all squared away now (or on the way to it, at least) but this is such an extremely terrible way to do things as she was in a lot of pain for days.

Fastest PCR test, especially in light of the new Day 2 requirements. Tested at 1, were told to…read moreexpect it at around 8 pm...well we got a bit nervous but I saw that the website says that it's guaranteed before 10 pm and sure enough the results came in at 9:51 pm that very day. Most other places are only promising a 24 hr turnaround so this seems to be the best bet. The swab itself took 10 seconds.

The Hale Clinic is a multi-methodology, holistic medical center. When you feel like traditional…read morewestern medicine or approaches do not fully address what is going on, this is the place to go. The treatments are too numerous to list, but they run the gamut of massage and facials to accupuntcure, all the way on down to more serious medical treatments.

It's always a worry trying to find a GP when you move to a new town. If you find yourself living in…read morecentral London, I'd happily recommend the GP practice I have used for 15 years. As well as a surgery in Pimlico, there's a branch surgery at the excellent South Westminster Health Centre in Vincent Square. This also provides referral services such as phlebotomy, a small X-ray and physiotherapy more conveniently than going to a hospital.

I have never had anything other than great service from everyone at the medical centre…read more very happy.

GPs: I had to talk to a different doctor every time I consulted. Most seem bored and uncaring, if…read morenot plain rude. One of them diagnosed me with something I didn't have based on very little evidence. One of them gave an incorrect answer to a basic but crucial question of mine. One of them could not make their own decisions + failed to clearly mention all symptoms on my referral letter, which made my problem seem less urgent than it actually was. Reception staff: Most are rude and incredibly difficult to communicate with. I have been given inaccurate information on several occasions as well as the wrong testing kit. Also, patients are asked to wear a face covering but reception staff don't (as of July 2020). Overall, virtually every experience I have had with this practice has been unbelievably disappointing and I am truly worried about other people who have far more serious conditions and whose health lies in the hands of Riverside Medical Centre's GPs and reception staff.

Veronia Greener GMC reg No 6028291 made a false claim on my records, namely that I was refusing…read moretreatment! I initially put it down to a typo and asked for it to be corrected in line with the GDPR and GMC guidelines that state records must be accurate an honest. The hospital refused. So a patient's word counts for nothing, if your title is Dr you can falsify patient records and your employer will support you. I find this so insane, Veronica's claim doesn't sound plausible, doesnt have a ring of truth and is just plain unbelievable. She and the hospital know they are putting my health at risk by denying me the care to which I am entitled. I wouldnt care if I wasnt forced to fund this charade; but we pay the salaries of the people who literally hate us and want us dead.

My impression after my experience here: They don't have common sense and don't really care about…read moretheir patients. Sat in the Emergency/Urgent care waiting area for four hours before I was told there is no treatment for my symptoms and just sent home. I told the receptionist I was there because I thought I had the flu. I told the healthcare professional that took my temperature and blood pressure that I was there because I thought I had the flu. Neither of them told me that they don't treat my symptoms. It wasn't until I saw a doctor after four hours of waiting that I was told there is nothing to be done about the flu. The doctor was rude, too. I told him I didn't go to class because I didn't want to get anyone sick. He said, "So you came here to get the doctor sick?" THE DOCTOR IS WHO YOU SEE WHEN YOU ARE SICK. THAT IS YOUR JOB. He asked what I ate that day and the judged what I had to eat that day, "It's pretty odd to be eating that" when I'm feeling this way (Ok, so I'll starve myself. Oh wait, already did that in the waiting room). I left with nothing to help me feel better and humiliated enough to want to kill myself :)