Deceptive pricing: $1,500+ difference between quote and final bill…read more* Refused accountability: Company would not compensate for their gross miscalculation * Terrible customer service: Spent over 5 hours on the phone between national and local offices with no resolution * Had to involve bank: Filed a dispute due to their unwillingness to address the pricing error This appears to be a bait-and-switch operation. The dramatic price increase was not explained or justified, and their customer service team showed complete disregard for resolving the issue professionally. Save yourself the headache and money - use literally any other junk removal service. I'm out $1,500 due to their unethical business practices.

Chauncey and Miguel were outstanding in their service! They…read morekept me posted as to their schedule and made special accommodations for my schedule. Chauncey did a great job in explaining the terms and conditions for the removal and explained, in detail, the pricing policy. Payment was simple. The actual removal of the furniture (covertible couch and love seat) was quick and easy with care given to our property and the items being removed. Overall, working with 1.800.gotjunk? was a pleasurable and efficient experience. Thank you!

Danielle at JK was a real pro on my job today. Showed up on time. Very polite. Efficient with my…read moretime. Creative in breaking down some heavy, ackward metal pieces. And took it all away with a smile. 5 Stars for Danielle.

Canceled the first visit showed up on the second one did a good job removing things, but the woman…read morewho ran the truck was very rude. Could use a few lessons in how to talk to customers.

Prices and customer service is amazing. Driver pulled my cans out when I forgot . Amazing!!read more

Today I found out how great my trash pickup company is. As a "typical" guy that didn't listen to my…read morewife, I didn't pay my trash bill. The bill was cheap enough and I just kept telling my wife yea, yea I will pay it. Guess what... I missed paying it for 2 months and was put on a credit hold. Totally my fault! My wife told me that the trash truck skipped us today. I immediately told her I will look into it (after all I couldn't tell her I was a moron and never paid the bill). I quickly went online and paid the bill because I figured the truck would magically come back, get my trash like it never happened and I could look like a hero to my wife...Wrongo! I called the office and sheepishly told the young lady that I just paid my bill and could you have the truck come back. She said she will call the truck to see if he was still in the area. She called me back and (it was like waiting for the verdict in a murder trial) said he was on the other side of town and could not get back today. She pleasantly told me that if I left my trash out next Tuesday they would get it then(I normally get picked up on Thursdays). In the real world a guy would thank his lucky stars and say thank you... but not this guy. I said that there wouldn't be anyone around to put the trash out and the cover was being held open due to the amount of trash I stuffed in it. She put me on hold and came back in a minute and said someone would be by in a while to get my trash with a pickup truck. To make this long story short, a gentleman showed up a few minutes later and put all my trash in his truck while smiling the whole time. He then had the nerve to wheel my trash bin up the driveway and put it back where it belonged!! What I witnessed today was nothing short of great customer service from a company who had every right to say "we will get it next week" but they went the extra mile to make a customer happy. After my experience I wouldn't switch companies if the new service was free! Thank you.

Daniel responded very promptly to my inquiry. He showed up exactly on time and removed an old,…read morebroken bed frame for us at a reasonable price . His service was outstanding, and professional. It's rare to find local businesses as good as this. I urge anyone to use this service in the area !

Trash junk pickup of HEAVY BOXES 30 lbs each. Service and communications were great. Quality of…read moreservice and excellent value. Highly recommend. I don't give out a lot of 5* but Dan deserves this one.

Quick response, showed up in designated timeframe. $125 is…read morea little expensive for 5 boxes that could be lifted by 1 person, but at least the trash is gone.

If you need junk removal... this is the people to hire!! They are amazing they were excellent with…read moretheir communication they showed up on time ...went right to work and not only that with the time change they worked in the dark for half the time( it was on the side of our shed and we did have outdoor lights ) we are so happy with this company and we will definitely recommend them to everyone

Matt is both very personable and very professional. Provided a timely competitive quote, showed up…read moreat the appointed time with his helper and removed several items from our basement smoothly and expeditiously. I would definitely use Happy Hauling again and am pleased to recommend them.

From the owner: Need junk hauled away? Happy Hauling has you covered! We specialize in fast, reliable junk removal…read moreand hauling services, making your space clutter-free in no time. Whether it’s furniture, appliances, or construction debris, we’ll haul it away with ease. Affordable, friendly, and efficient—Happy Hauling is here to help you clear the way! Call today for hassle-free hauling. Free Quotes , just text some photos!

This is the first review I have ever written and that is for good reason. These guys are amazing…read more I called on Friday afternoon for a pick up of a 250 lb table saw and bench. I was quoted a price and a pick up time of 8a on the following Monday. I received a text @ 7:30a saying the eta was 8:04a. At 8:02a I hear the beep beep from the truck backing up. The two gents that arrived were friendly, professional and accomodating. The price didn't change but I did give them a tip because they were so awesome. I highly recommend and the next time I have something to be hauled I will be calling Junk Bear. DS

Everything went smoothly. Highly recommend. Courteous and professional. Great price.read more